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Summary of reviewsNovo Hamburgo Business Hotel earns praise for its exceptional location, strategically positioned in the city with easy accessibility to local shops and dining options. Visitors appreciate the convenience offered and frequently describe the location as excellent, contributing to a satisfying stay for both leisure and business travelers. The hotel is further complemented by attentive staff and a favorable cost-benefit ratio, enriching the overall experience.
The breakfast at Novo Hamburgo Business Hotel is another standout feature, consistently receiving commendations for its variety and quality. Guests enjoy a broad range of options that include delicious cakes, juices, and scrambled eggs, complemented by exceptional service from attentive and polite staff. While minor improvements such as ensuring staple items are always available could enhance the experience, the breakfast offerings are generally regarded as excellent value.
Comfortable bedding is a highlight in the rooms, contributing to restful sleep with quality linens and pleasant provisions of pillows per person. Many reviews note the comfort, cleanliness, and cozy atmosphere, although room size and some maintenance issues, such as noise and old air conditioning units, have been mentioned. Despite these concerns, the friendly staff and good overall services make up for most shortcomings.
Cleanliness is a strong point across reviews, with guests frequently commending the hotel's neat and tidy accommodations. Daily towel changes and well-maintained facilities contribute to a positive environment. While isolated reports indicate minor issues like moldy smells or maintenance oversights, the overall clean and organized atmosphere is appreciated by guests.
The staff service is highly praised, often noted as a defining feature of the hotel. Guests highlight the kindness, attentiveness, and competence of the team, which creates a warm and welcoming atmosphere. Receptionists and breakfast service receive particular commendation for their friendliness and efficiency, adding value to the guests’ experience.
However, the hotel's Wi-Fi has been a consistent point of dissatisfaction, with many reviews indicating unreliable connectivity that affects productivity. While this is a drawback, the hotel's affordability, location, and overall service quality remain attractive to budget-conscious travelers.
Overall, Novo Hamburgo Business Hotel delivers a satisfying experience marked by its strategic location, warm service, and excellent breakfast offerings. Although some areas require improvement, it remains a recommended choice for travelers seeking comfort and convenience at an accessible price.
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