Royale Chulan Seremban
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Summary of reviewsRoyale Chulan Seremban receives mostly positive reviews from its guests, highlighting a number of commendable aspects that enhance its appeal as a prime accommodation choice.
The hotel's location stands out as a major advantage, being strategically situated in the heart of Seremban, which offers easy access to the city center, shopping malls and notable attractions like the Lake Gardens. The tranquil yet central setting, combined with ample parking space, makes it convenient for both business and leisure travelers.
Guests generally enjoy the breakfast offerings, praising the taste and variety which includes both Western and local dishes. Although there are suggestions for greater variety and consistency, the breakfast remains a satisfying aspect for most visitors. Similarly, the dinner experiences, especially the buffets during special occasions, are well-regarded for their variety and flavor, though there is room for improvement in consistency and pricing.
Room quality at Royale Chulan Seremban is another high point with spacious and comfortable accommodations frequently mentioned. Guests find the rooms clean and cozy, though some note the need for updates and more meticulous maintenance. The overall cleanliness of the hotel has improved, contributing positively to the guest experience, despite some occasional lapses.
The staff at Royale Chulan Seremban receive high praise for their friendliness, professionalism and prompt service, significantly enhancing the overall stay. Their attentive nature and willingness to go the extra mile make guests feel welcome and well-cared-for.
The pool area is particularly praised for being family-friendly, featuring a well-designed layout with slides and waterfalls that children enjoy. The clean and safe environment, along with attentive lifeguards, make it a favorite spot for families. The hotel also offers spacious family rooms and connecting rooms, further catering to the needs of families.
Parking at the hotel is generally seen as convenient with ample space, although some guests suggest improvements in lighting and the efficiency of the parking system. The WiFi, while free and strong in certain areas, is inconsistent, which could be problematic for business travelers needing reliable internet access.
In conclusion, Royale Chulan Seremban is highly recommended for its strategic location, comfortable and spacious rooms, friendly staff and family-friendly amenities. While there are areas for improvement such as in-room updates, better WiFi consistency and enhanced dining variety, the overall guest experience remains positive, making it a preferred choice for visitors to Seremban.
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The hotel's location stands out as a major advantage, being strategically situated in the heart of Seremban, which offers easy access to the city center, shopping malls and notable attractions like the Lake Gardens. The tranquil yet central setting, combined with ample parking space, makes it convenient for both business and leisure travelers.
Guests generally enjoy the breakfast offerings, praising the taste and variety which includes both Western and local dishes. Although there are suggestions for greater variety and consistency, the breakfast remains a satisfying aspect for most visitors. Similarly, the dinner experiences, especially the buffets during special occasions, are well-regarded for their variety and flavor, though there is room for improvement in consistency and pricing.
Room quality at Royale Chulan Seremban is another high point with spacious and comfortable accommodations frequently mentioned. Guests find the rooms clean and cozy, though some note the need for updates and more meticulous maintenance. The overall cleanliness of the hotel has improved, contributing positively to the guest experience, despite some occasional lapses.
The staff at Royale Chulan Seremban receive high praise for their friendliness, professionalism and prompt service, significantly enhancing the overall stay. Their attentive nature and willingness to go the extra mile make guests feel welcome and well-cared-for.
The pool area is particularly praised for being family-friendly, featuring a well-designed layout with slides and waterfalls that children enjoy. The clean and safe environment, along with attentive lifeguards, make it a favorite spot for families. The hotel also offers spacious family rooms and connecting rooms, further catering to the needs of families.
Parking at the hotel is generally seen as convenient with ample space, although some guests suggest improvements in lighting and the efficiency of the parking system. The WiFi, while free and strong in certain areas, is inconsistent, which could be problematic for business travelers needing reliable internet access.
In conclusion, Royale Chulan Seremban is highly recommended for its strategic location, comfortable and spacious rooms, friendly staff and family-friendly amenities. While there are areas for improvement such as in-room updates, better WiFi consistency and enhanced dining variety, the overall guest experience remains positive, making it a preferred choice for visitors to Seremban.
Luxury Hotel
This 4-star city hotel is situated in the Lake Garden district, offering panoramic views. It features a gym, an outdoor pool with an attached spa pool, and four dining options, providing a luxurious experience in Seremban.
Hotel for Honeymoon
This hotel offers a luxurious and comfortable environment with a range of facilities. Its elegant ambiance and quality service make it a top choice for couples seeking a romantic escape.
Family Friendly Hotel
This hotel features both indoor and outdoor pools, a children's pool, a waterslide, and a playground. It is a highly-rated option for families looking for recreational facilities.
Hotel with Swimming Pool
This hotel features an outdoor pool with an attached spa pool. It also offers a well-equipped fitness center and tennis courts for recreational activities.
Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers complimentary wireless internet access. It is a 4-star resort featuring recreational opportunities including an outdoor pool, an indoor pool, and a waterslide. It also has a restaurant and a poolside bar.
Business Hotel
This hotel is a resort-styled city hotel with conference and team-building facilities. It offers excellent amenities and accommodations for both business and leisure travelers. The hotel is located adjacent to the Lake Garden district in the state capital of Negeri Sembilan.
Hotel with Parking
Offers ample parking space including basement parking. Its location is convenient, and it provides a variety of recreational facilities like outdoor and indoor pools. It is also near the MRT station.
Accessible Hotel
This hotel is highly regarded for its accessibility features, including easy access to lifts, accessible parking, and a pool area with lifeguard supervision. It is a convenient choice for those with mobility issues, with super friendly and helpful staff.
Hotel with Gym
This 4-star hotel features a well-equipped fitness center, an outdoor pool with an attached spa pool, and tennis courts. It offers a comprehensive fitness experience, alongside leisure and relaxation facilities. It also has free Wi-Fi and multiple dining options.
5-Star Hotel
This hotel offers elegant design and top-notch amenities. It features multiple dining options, a gym, and an outdoor pool with an attached spa pool. Guests have noted the friendly staff and delicious breakfast options.
Hotel with Outdoor Pool
Offers a resort-style experience with a large, landscaped outdoor pool, attached spa pool, and poolside bar. Also features a gym, multiple dining options, and is adjacent to the Lake Garden, providing a refreshing and relaxing environment.
Hotel with Children's Pool
Features both indoor and outdoor pools, a dedicated children's pool, and a waterslide, ensuring a fun-filled experience for kids. Also offers a playground and spacious family rooms.
Romantic Hotel
Guest Reviews
Royale Chulan Seremban boasts an enviable location that garners consistent praise for its strategic and convenient setting. Nestled in the heart of Seremban, the hotel offers prime access to key city destinations, including the city center, shopping malls and notable attractions like the Lake Gardens and the mosque. Guests appreciate the easy accessibility from the hotel to various parts of the town with the KTM station being just a short ride away.
The quiet yet central location provides a tranquil environment while still being close to bustling town activities, making it perfect for both relaxation and exploration. The proximity to the picturesque Lake Gardens allows for pleasant strolls, contributing to the overall appeal of the hotel's serene landscape.
Parking poses no issue with ample space available, adding an extra layer of convenience for those traveling by car. Additionally, the hotel's location is highly suitable for business travelers and guests on a quick getaway, thanks to its easy access to main highways and nearby amenities.
Overall, the combination of its prime central location, serene environment and convenient proximity to both leisure and essential facilities makes Royale Chulan Seremban a highly recommended choice for visitors to the area.
The breakfast experience at Royale Chulan Seremban garners mostly positive feedback from guests. Descriptions such as awesome, delicious and excellent recur frequently, highlighting the overall appeal of the breakfast offerings. Many guests appreciate the variety of options available, including both Western and local dishes with some praising specific items like curry mee and ayam chicken.
However, there are notable criticisms regarding the limited selection and repetitive menu with several guests citing a need for more variety to meet the expectations of a 4- or 5-star hotel. Some mention the breakfast buffet can be crowded during weekends, although refills are prompt. Despite a few instances of unsatisfactory items like unpalatable coffee or cold congee, the service is often described as good with fast refills and polite staff.
While some guests note the breakfast as merely reasonable or standard, it consistently manages to satisfy and even those with some negative points often admit to enjoying their meals. Overall, the breakfast at Royale Chulan Seremban is well-regarded for its taste and sufficient spread, though improvements in variety and consistency could enhance the experience further.
Dinner at Royale Chulan Seremban generally receives high praise for its delicious offerings and extensive selections. Guests highlight the quality of the food, both in the hotel’s various restaurants such as the Asiatique Restaurant and through room service. Specific dishes, like char kuey teow and marinara pasta, have been noted for their taste and quality. Buffets, including special occasions such as Christmas Eve and Ramadan Iftar, are particularly well-received for their variety and flavor.
However, there are some areas for improvement. Guests have noted that the food taste could benefit from enhancements with some describing the suhoor meal as falling short of expectations. Limited food outlets within the hotel and the availability of only one restaurant have also been mentioned. Pricing is another point of critique with some considering the restaurant expensive and food portions inconsistent, varying from small to quite large for in-room dining.
Overall, while the dining experience at Royale Chulan Seremban is largely positive with many flavorful and varied options appreciated by guests, there are a few concerns regarding service consistency, availability and price which, if addressed, could elevate the overall guest experience.
Royale Chulan Seremban receives favorable feedback for its room sizes and comfort levels. Guests consistently praise the rooms for being spacious, providing ample space with descriptions like huge, large and exceptionally spacious. Comfort is a recurrent theme with mentions of comfortable beds and cozy rooms making stays pleasant. Cleanliness has seen significant improvements with many noting the rooms and bathrooms are clean and tidy.
However, some reviews indicate areas for improvement. Some rooms and furnishings appear outdated and in need of refurbishment. Issues such as old furniture, aged toilets and minor maintenance problems like stuck basin drains and insufficiently cleaned carpets were highlighted. While room service is quick and staff professionalism is praised, occasional issues with room readiness and housekeeping inconsistencies have been reported.
Overall, the room quality and spaciousness are strong points that add to the appeal of Royale Chulan Seremban, though updates and more meticulous cleanliness could enhance the guest experience.
Royale Chulan Seremban offers a mixed experience when it comes to bed comfort. Many guests found the beds to be comfortable, spacious and conducive to a restful sleep, noting the pillows as pluffy and supportive. Several reviews emphasize the comfort of the mattresses and pillows with some guests highlighting the pleasant sleep they enjoyed.
However, the experience is not universally positive. Some guests reported issues with bed firmness with beds being too soft, too hard or uneven. Others mentioned that the mattresses were old, noisy or worn out, which affected their sleep quality. Cleanliness concerns arose as well with a few reviews mentioning blood-stained bedsheets and even bed bugs. Pillows also received varying feedback with some guests finding them too soft or flat and others spotting stains.
In conclusion, while many visitors enjoyed comfortable beds at Royale Chulan Seremban, consistency in bed quality and hygiene remains an area for improvement.
Royale Chulan Seremban has seen an improvement in its overall cleanliness. Guests frequently commend the hotel for its clean, tidy and comfortable rooms. Many reviews highlight the cleanliness of the beds, toilets and general room areas, describing them as very clean and presentable. The hotel’s housekeeping staff are noted for their professionalism and the prompt resolution of issues such as leaky toilets.
However, some reviews point out inconsistencies in the cleaning standards. There are mentions of areas like carpets, bathrooms and common facilities needing more stringent cleaning routines. Common complaints include dusty amenities, stained bedding and the presence of small cockroaches. Certain rooms also have issues with mold, grime and clogged sinks which detract from an otherwise positive experience.
The spacious and comfortable rooms, coupled with the polite and helpful staff, contribute significantly to the overall pleasant ambiance of the hotel. Despite some need for improvement in maintaining older facilities, the general consensus is that Royale Chulan Seremban offers a clean and comfortable stay for its guests.
Royale Chulan Seremban enjoys a warm reputation largely because of its dedicated and professional staff. Visitors often commend the team for their friendliness, helpfulness and efficiency. The receptionists receive particularly positive notes for being welcoming and accommodating, often going the extra mile to provide prompt services like free parking and quick responses to inquiries. Guests frequently mention the superb hospitality from the entire hotel team, including attentive staff at the pool and restaurant areas.
However, there are isolated incidents indicating inconsistency in staff performance. Some reviews point out lapses such as unprofessional conduct during check-out and slow responses at the front desk. Despite these occasional negative comments, the overall impression remains positive with many guests highlighting the staff's courteous and friendly demeanor, which significantly enhances their stay.
Management at Royale Chulan Seremban appears engaged, responding to feedback and aiming for improvements, ensuring that the hard-working team maintains high service standards. Staff involved in concierge and room services also receive high praise for being diligent and accommodating, further contributing to a pleasant and memorable guest experience at the hotel.
The WiFi experience at Royale Chulan Seremban offers a mix of impressions. Many guests have appreciated the free and easily accessible internet with several praising the Wi-Fi's strength and fast connection in certain areas. Those seeking reliable connectivity will find it commendable in spots where the signal is strong. However, some guests have encountered challenges, noting intermittent connectivity and slow speeds, particularly in the rooms. There are also mentions of poor WiFi coverage and issues with WiFi not working properly or login details not being provided. Overall, the WiFi service is inconsistent, ranging from excellent in some areas to lacking in others, making it potentially unsuitable for activities such as online meetings.
The gym at Royale Chulan Seremban features good facilities that many guests have appreciated. It's described as nice, clean and adequate with some guests noting that it works well and is free to use. However, there are a few mentions of the need for upgrades and improvements, including a suggestion for the facility to be slightly bigger. Some guests have noted issues with cleanliness and the older state of the equipment. Overall, while generally well-regarded, there's room for enhancement to elevate the guest experience further.
The pool at Royale Chulan Seremban stands out as a cherished feature among the hotel's amenities. Guests consistently praise its attractiveness and suitability for children, highlighting the freeform design, waterfall and slides that enhance the experience for families. Many found the pool area to be very nice with clear and clean water, making it inviting and enjoyable. The pool's safety is another frequently lauded aspect with multiple reviews noting the attentiveness and kindness of the lifeguards and staff.
However, there are a few areas for improvement. Some guests mentioned that the pool could be larger and that additional deck chairs and umbrellas would be beneficial given the number of visitors. While the main pool is generally well-maintained, there were occasional comments about the water's cleanliness and the need for better upkeep of the surrounding areas, including the children's playground.
Despite these minor issues, the pool remains a popular and enjoyable spot, especially for kids who love the fun features and splashy adventures it offers. The beautiful surroundings and serene atmosphere contribute to a pleasant experience, making the pool area an excellent place for guests to relax and unwind during their stay at Royale Chulan Seremban.
Parking at Royale Chulan Seremban is both a point of ease and concern among guests. Many find the parking ample with plenty of space for vehicles and the benefit of free parking for hotel guests. The convenience of parking and the adequacy of space are frequently highlighted, making it generally hassle-free for many visitors. The system of using Touch and Go, validated parking cards and the availability of a car park are appreciated additions.
However, there are some notable issues. Multiple reviews mention the parking area as dark, gloomy and even eerie, indicating that better lighting and maintenance are needed, especially in the basement. There are reports of inefficient parking systems where barriers do not open despite prior registration and some guests experienced complications with the validation process. Additionally, the limited parking in certain areas and the lack of security are concerns.
Despite these drawbacks, the overall sentiment leans towards positive due to the ample, free and convenient parking options. Improving lighting and the efficiency of the parking system would greatly enhance the guest experience.
Royale Chulan Seremban emerges as a favorite family-oriented destination, particularly praised for its spacious and comfortable rooms that easily accommodate both parents and children. The hotel is lauded for being family-friendly, offering excellent facilities such as connecting rooms and large family rooms that cater to parents traveling with kids.
For leisure, the pool area—with its waterfall and slide—stands out as a hit among children, providing a safe and enjoyable environment. The presence of dedicated children’s pools and attentive pool attendants only adds to the positive experience. The hotel's proximity to the lake gardens allows families to enjoy serene morning walks, further enhancing the appeal for those looking to combine relaxation with outdoor activities.
The helpful and friendly staff receive commendation for their service, including making special efforts to assist guests during events, such as tennis tournaments for young ones. Despite occasional issues with amenities and cleanliness, the overall impression remains positive, emphasizing the hotel’s commitment to family comfort and enjoyment.
In summary, Royale Chulan Seremban is characterized by its family-friendly atmosphere, convenient location and excellent recreational facilities, making it a preferred choice for families seeking a pleasant and memorable stay.
Royale Chulan Seremban is frequently recognized for its five-star service and comfort with many guests praising its luxurious amenities. The rooms are described as spacious and clean, meeting the expectations of a classic five-star establishment. The staff are noted for their professionalism and hospitality, enhancing the overall guest experience.
Despite these positive attributes, some reviews highlight areas needing improvement, such as hygiene standards which some guests feel do not fully align with the five-star rating. There are mixed feelings about whether the hotel meets the high expectations associated with its luxury rating with some suggesting it aligns more closely with a four-star standard.
Overall, Royale Chulan Seremban provides a generally comfortable and well-equipped stay, supported by commendable service and professional staff, although it may benefit from addressing certain upkeep concerns to fully satisfy the five-star hotel criteria.
Royale Chulan Seremban offers a range of facilities tailored to business travelers, including well-equipped conference rooms and business meeting amenities. The executive suite and deluxe rooms provide ample comfort for guests attending professional meetings or conferences held within the hotel. The location is particularly convenient for business travelers, ensuring easy access to necessary venues and services.
Guests have praised the cleanliness of the rooms and the friendliness of the staff, adding a touch of welcoming professionalism to their stay. Free Wi-Fi and internet access are available, which is particularly advantageous for those needing to stay connected during their business trips.
However, some have reported issues that could affect the overall experience. The check-in process has been noted as inefficient and room service responses are lacking. Some rooms were found to have small cockroaches and occasional bad odors from toilets have been mentioned. Despite these concerns, the hotel remains a suitable choice for business travelers due to its strategic location and dedicated business facilities.
Royale Chulan Seremban is highly regarded for its accessibility features. Guests frequently highlight its easy access to lifts and other accommodations, making it a convenient choice for those with mobility issues. The hotel's location is praised as being very easily accessible with good parking options that are simple to navigate. The pool area is noted as accessible and the presence of a lifeguard enhances safety. Overall, the hotel's accessibility and super friendly, helpful staff contribute to a positive experience for guests with disabilities. However, it's worth noting that some areas, like the basement parking, could benefit from improved lighting.
Royale Chulan Seremban boasts a well-loved children's pool that has garnered praise for its family-friendly amenities. Visitors have highlighted the freeform swimming pool, featuring a waterfall and slide, as particularly enjoyable for kids. Safety is a priority with an attentive pool guard ensuring a secure environment, which parents appreciate. The pool area includes floaties and other children’s facilities, making it accommodating for young swimmers. Reviewers also noted the nearby lake gardens, adding to the appeal of the location for family activities. The pool is consistently described as clean, contributing to an overall positive experience for families visiting the hotel.
Royale Chulan Seremban is a commendable retreat for honeymooners, offering a romantic and clean environment that sets a perfect luxury honeymoon setting. Guests appreciate the romantic suite and ambiance, describing the location as both quiet and peaceful, ideal for couples seeking a tranquil escape. The hotel ensures a safe haven for couples, enhanced by professional and friendly staff who add to the welcoming atmosphere. Leisure amenities like the swimming pool equipped with slides contribute to the overall relaxed vibe. The hotel's comfort and luxury make it a fitting destination for a memorable honeymoon experience.
Royale Chulan Seremban offers a luxurious and sophisticated experience, exuding opulence from the moment guests step in. The hotel environment is characterized by its grand and lavish setting with spacious and well-designed rooms that reflect a high level of luxury. Guests often highlight the superb condition and design of the facilities, noting the overall sense of grandeur and attention to detail. The luxury amenities provided enhance the experience, making stays comfortable and indulgent.
Despite its five-star atmosphere, Royale Chulan Seremban is praised for being affordable, making it accessible to a broader range of travelers without compromising on quality. The hotel offers facilities that are well-maintained and in good condition, supporting its reputation as a classic luxury hotel.
The service received from the staff is frequently commended, adding to the overall positive experience of staying at the hotel. Additionally, the hotel's convenient location near a garden adds to its appeal, making it an attractive choice for those looking to combine luxury with natural beauty.
There is some inconsistency in opinions regarding the hotel's star rating with a few reviews questioning its five-star status and suggesting it might be more fittingly rated at four stars. However, the majority agree that Royale Chulan Seremban provides a luxurious stay at a competitive price point.
Royale Chulan Seremban is acclaimed for its romantic ambiance, making it an ideal destination for couples seeking a serene and intimate getaway. The calm and peaceful surroundings, combined with a cozy and quiet atmosphere, contribute to a pleasant and luxurious experience. Guests highlight the hotel's suitability for romantic stays, further enhanced by the option to enjoy a romantic dinner. Professional staff ensure a comfortable and safe environment for couples, while the proximity to the lake gardens offers additional tranquility. Although accessing the nearby mosque may require navigating stairs, the overall setting remains conducive to a romantic and memorable stay.
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Location
The quiet yet central location provides a tranquil environment while still being close to bustling town activities, making it perfect for both relaxation and exploration. The proximity to the picturesque Lake Gardens allows for pleasant strolls, contributing to the overall appeal of the hotel's serene landscape.
Parking poses no issue with ample space available, adding an extra layer of convenience for those traveling by car. Additionally, the hotel's location is highly suitable for business travelers and guests on a quick getaway, thanks to its easy access to main highways and nearby amenities.
Overall, the combination of its prime central location, serene environment and convenient proximity to both leisure and essential facilities makes Royale Chulan Seremban a highly recommended choice for visitors to the area.
Breakfast
However, there are notable criticisms regarding the limited selection and repetitive menu with several guests citing a need for more variety to meet the expectations of a 4- or 5-star hotel. Some mention the breakfast buffet can be crowded during weekends, although refills are prompt. Despite a few instances of unsatisfactory items like unpalatable coffee or cold congee, the service is often described as good with fast refills and polite staff.
While some guests note the breakfast as merely reasonable or standard, it consistently manages to satisfy and even those with some negative points often admit to enjoying their meals. Overall, the breakfast at Royale Chulan Seremban is well-regarded for its taste and sufficient spread, though improvements in variety and consistency could enhance the experience further.
Dinner
However, there are some areas for improvement. Guests have noted that the food taste could benefit from enhancements with some describing the suhoor meal as falling short of expectations. Limited food outlets within the hotel and the availability of only one restaurant have also been mentioned. Pricing is another point of critique with some considering the restaurant expensive and food portions inconsistent, varying from small to quite large for in-room dining.
Overall, while the dining experience at Royale Chulan Seremban is largely positive with many flavorful and varied options appreciated by guests, there are a few concerns regarding service consistency, availability and price which, if addressed, could elevate the overall guest experience.
Rooms
However, some reviews indicate areas for improvement. Some rooms and furnishings appear outdated and in need of refurbishment. Issues such as old furniture, aged toilets and minor maintenance problems like stuck basin drains and insufficiently cleaned carpets were highlighted. While room service is quick and staff professionalism is praised, occasional issues with room readiness and housekeeping inconsistencies have been reported.
Overall, the room quality and spaciousness are strong points that add to the appeal of Royale Chulan Seremban, though updates and more meticulous cleanliness could enhance the guest experience.
Beds
However, the experience is not universally positive. Some guests reported issues with bed firmness with beds being too soft, too hard or uneven. Others mentioned that the mattresses were old, noisy or worn out, which affected their sleep quality. Cleanliness concerns arose as well with a few reviews mentioning blood-stained bedsheets and even bed bugs. Pillows also received varying feedback with some guests finding them too soft or flat and others spotting stains.
In conclusion, while many visitors enjoyed comfortable beds at Royale Chulan Seremban, consistency in bed quality and hygiene remains an area for improvement.
Cleanliness
However, some reviews point out inconsistencies in the cleaning standards. There are mentions of areas like carpets, bathrooms and common facilities needing more stringent cleaning routines. Common complaints include dusty amenities, stained bedding and the presence of small cockroaches. Certain rooms also have issues with mold, grime and clogged sinks which detract from an otherwise positive experience.
The spacious and comfortable rooms, coupled with the polite and helpful staff, contribute significantly to the overall pleasant ambiance of the hotel. Despite some need for improvement in maintaining older facilities, the general consensus is that Royale Chulan Seremban offers a clean and comfortable stay for its guests.
Staff
However, there are isolated incidents indicating inconsistency in staff performance. Some reviews point out lapses such as unprofessional conduct during check-out and slow responses at the front desk. Despite these occasional negative comments, the overall impression remains positive with many guests highlighting the staff's courteous and friendly demeanor, which significantly enhances their stay.
Management at Royale Chulan Seremban appears engaged, responding to feedback and aiming for improvements, ensuring that the hard-working team maintains high service standards. Staff involved in concierge and room services also receive high praise for being diligent and accommodating, further contributing to a pleasant and memorable guest experience at the hotel.
Wi-Fi
Gym
Pool
However, there are a few areas for improvement. Some guests mentioned that the pool could be larger and that additional deck chairs and umbrellas would be beneficial given the number of visitors. While the main pool is generally well-maintained, there were occasional comments about the water's cleanliness and the need for better upkeep of the surrounding areas, including the children's playground.
Despite these minor issues, the pool remains a popular and enjoyable spot, especially for kids who love the fun features and splashy adventures it offers. The beautiful surroundings and serene atmosphere contribute to a pleasant experience, making the pool area an excellent place for guests to relax and unwind during their stay at Royale Chulan Seremban.
Parking
However, there are some notable issues. Multiple reviews mention the parking area as dark, gloomy and even eerie, indicating that better lighting and maintenance are needed, especially in the basement. There are reports of inefficient parking systems where barriers do not open despite prior registration and some guests experienced complications with the validation process. Additionally, the limited parking in certain areas and the lack of security are concerns.
Despite these drawbacks, the overall sentiment leans towards positive due to the ample, free and convenient parking options. Improving lighting and the efficiency of the parking system would greatly enhance the guest experience.
Family
For leisure, the pool area—with its waterfall and slide—stands out as a hit among children, providing a safe and enjoyable environment. The presence of dedicated children’s pools and attentive pool attendants only adds to the positive experience. The hotel's proximity to the lake gardens allows families to enjoy serene morning walks, further enhancing the appeal for those looking to combine relaxation with outdoor activities.
The helpful and friendly staff receive commendation for their service, including making special efforts to assist guests during events, such as tennis tournaments for young ones. Despite occasional issues with amenities and cleanliness, the overall impression remains positive, emphasizing the hotel’s commitment to family comfort and enjoyment.
In summary, Royale Chulan Seremban is characterized by its family-friendly atmosphere, convenient location and excellent recreational facilities, making it a preferred choice for families seeking a pleasant and memorable stay.
5 Star
Despite these positive attributes, some reviews highlight areas needing improvement, such as hygiene standards which some guests feel do not fully align with the five-star rating. There are mixed feelings about whether the hotel meets the high expectations associated with its luxury rating with some suggesting it aligns more closely with a four-star standard.
Overall, Royale Chulan Seremban provides a generally comfortable and well-equipped stay, supported by commendable service and professional staff, although it may benefit from addressing certain upkeep concerns to fully satisfy the five-star hotel criteria.
Business
Guests have praised the cleanliness of the rooms and the friendliness of the staff, adding a touch of welcoming professionalism to their stay. Free Wi-Fi and internet access are available, which is particularly advantageous for those needing to stay connected during their business trips.
However, some have reported issues that could affect the overall experience. The check-in process has been noted as inefficient and room service responses are lacking. Some rooms were found to have small cockroaches and occasional bad odors from toilets have been mentioned. Despite these concerns, the hotel remains a suitable choice for business travelers due to its strategic location and dedicated business facilities.
Accessible
Children's Pool
Honeymoon
Luxury
Despite its five-star atmosphere, Royale Chulan Seremban is praised for being affordable, making it accessible to a broader range of travelers without compromising on quality. The hotel offers facilities that are well-maintained and in good condition, supporting its reputation as a classic luxury hotel.
The service received from the staff is frequently commended, adding to the overall positive experience of staying at the hotel. Additionally, the hotel's convenient location near a garden adds to its appeal, making it an attractive choice for those looking to combine luxury with natural beauty.
There is some inconsistency in opinions regarding the hotel's star rating with a few reviews questioning its five-star status and suggesting it might be more fittingly rated at four stars. However, the majority agree that Royale Chulan Seremban provides a luxurious stay at a competitive price point.
Romantic
Yes, Royale Chulan Seremban has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Royale Chulan Seremban.
No, Royale Chulan Seremban doesn't allow dogs.
Yes, parking facilities are available at Royale Chulan Seremban.
Yes, Royale Chulan Seremban has a gym.
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