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Hotel Astoria

Serfaus , Untere Dorfstraße 18 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Astoria is a great choice for visitors looking to explore Serfaus with its central location being praised by guests for its proximity to the town center and easy access to the lifts. The mountain views from the hotel are stunning and the auto-free village provides a peaceful and relaxing stay. The breakfast has received mixed reviews, but many guests have enjoyed the extensive spread of items provided. The rooms are spacious, clean and well-equipped with comfortable beds and balconies offering great views. The hotel is also praised for its cleanliness with guests noticing the hard work of the staff in keeping the entire hotel spotless. The staff at Hotel Astoria are described as friendly, attentive and accommodating with many guests feeling well taken care of by their warm and helpful demeanor. Overall, Hotel Astoria provides a pleasant stay with exceeded expectations in its rooms and service.
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Categories

Luxury Hotel

Hotel near Ski Resorts

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

4-Star Hotel

Room Types

Double Room This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.

Family Room This family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 3 beds.

Triple Room This triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.

About Hotel Astoria

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Guest Reviews

8.4

Very Good

Location

The Hotel Astoria is perfectly located in the heart of Serfaus, making it an excellent choice for visitors looking to explore the town. Guests have praised the hotel for its proximity to the town center with many commenting on the convenience of having various restaurants and cafes nearby. The hotel's location is also ideal for skiers with the U-Bahn just a stone's throw away and providing easy access to the lifts. The mountain views from the hotel are stunning and guests have been impressed with the beautiful surroundings. Furthermore, being located in an auto-free village means that the hotel is quiet and peaceful, making for a relaxing stay. Overall, the Hotel Astoria's central and convenient location makes it an exceptional choice for anyone visiting Serfaus.

Breakfast

The breakfast at Hotel Astoria has received mixed reviews from guests. Some have found the breakfast options to be limited and less while others have praised the breakfast as tip top and hervorragend. Many guests have also appreciated the balanced and extensive spread of breakfast items provided at the buffet. However, some guests have suggested that the variety of food could have been better for a 4-star hotel. Lekker avondeten was also one of the highlights of the dining experience mentioned by a guest. Overall, guests have generally enjoyed the breakfast at Hotel Astoria with many agreeing that it was delicious and well done.

Rooms

The Hotel Astoria offers spacious and clean rooms with good standards and comfortable beds, as confirmed by pleased guests in their reviews. Many of the rooms have been renovated and are well-equipped with no wishes left unfulfilled. The hotel is super clean and rooms with balconies offer a great view. While some guests noted that the rooms seemed a bit outdated, they were still satisfied with their stay. Although some found the mattresses too hard, this is subjective and did not significantly detract from the overall experience. All in all, the Hotel Astoria provides a pleasant stay with exceeded expectations in its rooms.

Cleanliness

If cleanliness is at the top of your list when looking for a hotel, then Hotel Astoria is definitely worth considering. The recently renovated rooms are described as 'super clean' and guests seem to have noticed the hard work of the staff in keeping the entire hotel spotless. Despite a few minor issues in some of the bathrooms, the overall condition of the hotel is well-maintained and presented in a clean and tidy state. Some guests noted that while their rooms may have appeared older or outdated, they were still kept to a very high standard of cleanliness. With such a positive focus on cleanliness, it's no surprise that many guests found the hotel to be 'supersaubere' or super clean! Although one reviewer noted that the cleaning staff were not particularly polite, the vast majority of guests had only positive things to say about the cleanliness and upkeep of the hotel.

Staff

When it comes to the staff at Hotel Astoria, guests have nothing but positive things to say. They describe the personnel as friendly, attentive and accommodating. The receptionists, waiters and owners all receive high praise for their helpful and patient demeanor. The staff at the attached restaurant are particularly noted for going above and beyond to meet special requests. One guest specifically calls out the charm of the hostess, while another gives a shout-out to Alois, the head waiter, for his professionalism and expertise. Overall, guests feel well taken care of by the warm and helpful staff at Hotel Astoria.

No, Hotel Astoria doesn't have any pool.

Yes, a spa is available at Hotel Astoria.

Yes, Hotel Astoria welcomes dogs.

Yes, parking facilities are available at Hotel Astoria.

No, Hotel Astoria doesn't have a gym.

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