4-Star HotelThis palace hotel offers a luxurious experience with historical charm and modern amenities. It is a good choice for travelers seeking a unique and elegant stay.
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Summary of reviews related to the '4 Star' categoryVilla Fenaroli Palace Hotel offers some impressive qualities that align it with four-star standards. Many guests praise the hotel for its excellent value for money, describing it as fitting for a 4-star experience with room amenities and services that are indicative of its rating. The staff is often noted as kind and smiling, contributing positively to the overall experience.
However, there are areas where the hotel could improve, particularly in meeting the full expectations of a four-star establishment. There are noted deficiencies such as the lack of disposable slippers, a spa, a pool or a fitness center, which some guests have highlighted as common features in other 4-star hotels.
Breakfast also falls short of the four-star standard for many with mentions of lukewarm filter coffee and a broken coffee machine detracting from the experience. The product quality for breakfast, particularly the use of egg powder for scrambled eggs, has also drawn criticism.
While some guests feel the price-performance ratio is fitting, others believe the hotel does not fully justify its four-star rating, suggesting the service and overall quality better match a three-star standard. Despite its beautiful facade and certain above-standard services, improvements in specific areas could help Villa Fenaroli Palace Hotel fully meet or even exceed the expectations of a four-star level.
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