The Margaritaville Island Hotel is a prime location for anyone looking to experience the best of Pigeon Forge's entertainment scene. The hotel boasts gorgeous rooms with beautiful decor and spacious layouts, many with stunning river views. Families will appreciate the large rooms and the comfy beds, while couples will love the cozy and up-to-date amenities like fireplaces and mini kitchenettes. The hotel's staff receives high praise and adds to the perfect stay at Margaritaville Island Hotel. The hotel also boasts a fantastic pool area, providing both an outdoor and heated rooftop pool. The Margaritaville Island Hotel is the perfect spot for families with children who love island activities. Guests consistently rave about how comfortable the beds are. Overall, guests found the hotel to be very clean and comfortable with up-to-date amenities. The only negative comment regarding cleanliness was about used towels not being removed daily. Despite this concern, guests overwhelmingly had no complaints and enjoyed their wonderful and cozy time at the pristine Margaritaville Island Hotel.
Home2 Suites By Hilton Pigeon Forge is a highly recommended hotel with a fantastic location that guests rave about. It's conveniently located close to many restaurants and shopping areas, making it easy for guests to explore the town. The hotel offers modern and up-to-date rooms that are spacious, comfortable and very clean. The staff is friendly and helpful and the hotel is well-maintained. The breakfast buffet is complimentary and receives mixed reviews, but the majority of guests express satisfaction and appreciation for the meal. The pool area is a big hit with families with both indoor and outdoor options available. The hotel is also pet-friendly with a reasonable fee for pets. Overall, Home2 Suites By Hilton Pigeon Forge is an excellent choice for anyone looking for a clean, comfortable and convenient stay in Pigeon Forge.
The Edgewater Hotel and Conference Center in Gatlinburg stands out for its exceptionally convenient location, providing easy access to downtown attractions, shops and the picturesque mountain and river views. This ideal base for exploring Gatlinburg is complemented by serene settings that remain peaceful despite the hotel's central position. The proximity to attractions, coupled with clean rooms, friendly staff and a satisfying breakfast, positions the hotel as a prime choice for visitors.
The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.
The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.
Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.
The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.
The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.
Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.
The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.
Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.
Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.
Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
Greystone Lodge on the River is a highly recommended hotel in Gatlinburg with an unbeatable location that guests can't stop raving about. The hotel is conveniently situated within walking distance to all the shops, restaurants and attractions on the strip, making it the perfect home base for exploring the town. Guests loved how they could park their car securely in the covered garage and then easily walk everywhere they wanted to go without worrying about driving in heavy tourist traffic. The proximity to the Smoky Mountains National Park was also a huge plus for nature enthusiasts. The stunning view of the river that can be seen from the hotel is postcard-worthy. The hotel offers a complimentary breakfast spread to its guests every morning until 10 AM, which most guests found to be good with some even saying it was great. The rooms are clean, comfortable, spacious and well-stocked with amenities such as fridges and microwaves. The balcony is a lovely feature with some overlooking the fast-flowing river. The beds are especially comfortable and come with plenty of pillows. The hotel is insulated very well, so noise isn't an issue. The staff at Greystone Lodge on the River were absolutely amazing, wonderful, courteous and kind. They were always friendly and helpful, accommodating all of the guests' needs. The covered parking garage is a bonus, especially in the heavy tourist area. Guests appreciate the convenience of the parking being close to their rooms with some even having underground parking spots next to their rooms. Greystone Lodge on the River is a perfect family-friendly destination for those looking for a fun-filled and unforgettable vacation. The property has everything a family desires in their vacation, at a great value. The hotel offers a variety of accommodations including family rooms with bunk beds that kids will surely love. The balcony view of the nearby creek is breathtakingly beautiful and perfect for some family bonding time. The hotel is family-owned & operated, which gives guests a warm and welcoming feeling. The beds were a highlight of their stay with recently remodeled and comfortable beds with multiple pillows, providing a super comfortable night's sleep for most guests. Overall, Greystone Lodge on the River is perfect for families who want a relaxed vacation experience with clean, comfortable and spacious rooms, friendly staff and a great location.
Tru By Hilton Pigeon Forge has garnered positive acclaim from guests across multiple categories, making it a sought-after choice for various travelers. A significant highlight is the hotel’s prime location, which is lauded for its central position and proximity to key attractions, including the stunning views behind the Island. Visitors find it an excellent starting point for exploring shops, dining and family-friendly activities. The modern decor, colorful aesthetics and notable cleanliness enhance the overall experience with friendly and helpful staff adding to the welcoming atmosphere. Families, pets and other traveler groups find the hotel accommodating due to its versatile amenities and easy check-in process.
The breakfast experience at Tru By Hilton Pigeon Forge stands out with its varied and high-quality options, catering to all tastes with both hot and cold selections. Guests praise the clean breakfast area and attentive staff, noting that the morning meal contributes significantly to their pleasant stay.
Rooms receive mixed feedback; many guests appreciate the spotless cleanliness and modern decor. However, some find the space limited, particularly for larger families and note variability in bed comfort. Despite these concerns, the general sentiment is positive due to the upkeep and reasonable alignment with website descriptions.
Cleanliness is a strong aspect of the hotel with numerous reviews emphasizing the immaculate condition of rooms and public areas. The well-maintained facilities, including the nice pool and high-quality wash products, contribute to a comfortable and hygienic stay. The quiet nights enhance the guests’ overall comfort.
Staff members receive consistent praise for their friendliness, helpfulness and professionalism, making a significant impact on the guest experience. Specific staff members, such as Samantha, get special mentions for exceptional service and the team’s responsiveness to guest needs is highly appreciated.
The pool facilities are another positive feature, offering both indoor and outdoor options. While the indoor pool is popular for its warmth, the outdoor pool receives high marks despite some occasional crowding. Families particularly enjoy the versatility of the pool experience.
The hotel’s pet-friendly policy is warmly received by guests who value the clean, well-maintained environment and the provision of amenities like pup bags for waste disposal. Pet owners appreciate the welcoming atmosphere and the $75 pet fee is considered reasonable for the accommodations provided.
Overall, Tru By Hilton Pigeon Forge offers a modern, clean and conveniently located stay with exceptional staff service and family-friendly amenities, making it a preferred choice for many travelers.
Creekstone Inn receives high praise across several categories, particularly for its location, cleanliness and family-friendliness. The inn's location is frequently commended for being both convenient and peaceful. Positioned close to major attractions like Dollywood, the Smoky Mountains and various shops and restaurants, it provides an ideal base for exploring the area. The tranquil riverside setting and scenic views from the balconies add to its allure, making it a perfect retreat after a day of activities.
The breakfast offerings at Creekstone Inn generally meet and often exceed guests' expectations. Many laud the variety and quality of options, from fresh fruit to classic breakfast staples like pancakes and scrambled eggs. While some found the breakfast area crowded or the food basic at times, the majority appreciated the convenience and quality of the complimentary breakfast.
The rooms are often noted for their cleanliness and spaciousness with unique layouts that offer extra privacy. Guests frequently enjoy balconies overlooking the river, although some did find the decor outdated and encountered minor issues. Overall, the rooms are valued for being clean, comfortable and offering good value for money.
Cleanliness is a standout aspect of Creekstone Inn with many reviews highlighting the impeccable state of the rooms and common areas. The housekeeping staff receives high marks for maintaining a high standard of cleanliness, contributing to a comfortable and inviting atmosphere.
The staff at Creekstone Inn is consistently praised for their friendliness, responsiveness and accommodating nature. Guest interactions with the staff, from check-in to housekeeping and breakfast service, often enhance the overall experience. Specific employees are occasionally highlighted for their exceptional service, adding a personal touch to many stays.
While the WiFi service at Creekstone Inn has received mixed reviews with some guests experiencing unreliable connections, others found it sufficient for their needs. This suggests variability in the quality of the internet service with room for potential improvement.
The pool area is another highlight, especially appreciated by families. It is described as clean, spacious and well-maintained with ample space for relaxation and play. However, its location across the street and occasional noise from a nearby race track are noted drawbacks.
Parking at Creekstone Inn earns a mixed response. Many guests find it convenient with plenty of free, covered options, yet busy periods can lead to tight, limited spaces and difficulty maneuvering, indicating a need for better planning and more spaces.
For families, Creekstone Inn stands out as an excellent choice due to its accommodating rooms, child-friendly environment and engaging activities like feeding ducks by the river. Safety measures such as chain locks on doors add to the peace of mind for parents.
Finally, the beds at Creekstone Inn are widely praised for their comfort, contributing significantly to a good night’s rest. While there are occasional complaints about bed firmness, the overall consensus is positive with many guests highlighting the comfort of both the beds and the bed linens.
In summary, Creekstone Inn offers a harmonious blend of convenience, comfort and friendliness. Its serene riverside location, cleanliness and family-oriented amenities make it a strong choice for travelers seeking both relaxation and easy access to local attractions.
The Gatlinburg River Inn is highly regarded for its prime location, offering guests the ideal base for exploring the vibrant town of Gatlinburg. Nestled by the river, the inn provides a tranquil escape with easy walking access to downtown attractions, shops, and restaurants. Its proximity to trolley stops and the Great Smoky Mountains enhances its appeal for those seeking both city exploration and outdoor adventures.
Guests frequently compliment the inn's inviting atmosphere, accentuated by scenic river views and the soothing sounds of water from private balconies. The spacious and modern rooms are appreciated for their cleanliness, comfort, and well-equipped amenities, including microwaves and refrigerators. Many visitors note the comfortable beds, though preferences for firmness vary.
The hotel's complementary breakfast receives generally positive feedback for its variety and quality, with highlights like the waffle maker station being particularly praised. While some find the selection repetitive and suggest improvements, the breakfast experience is largely satisfactory for most guests.
The staff at the Gatlinburg River Inn are recognized for their friendliness and professionalism, contributing significantly to the overall guest experience. The reception staff, in particular, stand out for their hospitable service, enhancing visitors' stays with their personal touch and local insights.
Despite some challenges, such as inconsistent WiFi and occasional maintenance issues with the pool, the inn offers a pleasant environment for families. The friendly service, along with thoughtful amenities like in-room fireplaces and scenic balconies, creates memorable stays for all types of travelers.
While areas like parking and WiFi could benefit from improvements, the Gatlinburg River Inn remains a charming and budget-friendly option that successfully combines convenience with scenic beauty, making it a favored destination for those visiting Gatlinburg.
The Holiday Inn & Suites Pigeon Forge Convention Center by IHG is a great choice for those looking for a comfortable and convenient stay in Pigeon Forge. Guests rave about the hotel's amazing location, which is close to restaurants and attractions and within walking distance to many activities and shops. The hotel is also incredibly clean and super comfy with some guests calling out the super comfortable beds. While breakfast was not perfect, it was a decent option for those who did not mind paying for it. The rooms have received high praise from guests with many describing them as luxurious, spacious and spotlessly clean. The staff is overwhelmingly positive with guests complimenting their friendliness and helpfulness. The pool and hot tub were seen as an extra bonus for guests and a nice complement to the hotel's convenient location. Families with young ones will appreciate the activities available for kids and the accessibility of the hotel for those with handicaps. Overall, the Holiday Inn & Suites Pigeon Forge Convention Center by IHG offers guests plenty of room and comfort, making it an ideal choice for a family-friendly vacation or a quick getaway.
Riverside Tower is a great choice for those looking for a conveniently located, clean and comfortable hotel in Pigeon Forge. The hotel boasts a great location with easy access to many attractions and the balcony views are amazing. The breakfast is a highlight for many guests with vouchers provided for a delicious restaurant buffet and pancake breakfast. The rooms are spacious, well-appointed and clean with some suites featuring jacuzzi tubs and fireplaces. Guest frequently mention the cleanliness of the hotel and the friendly and accommodating staff. The indoor pool is a nice option and the parking is convenient with plenty of covered spots in the garage. Riverside Tower is also great for families, offering a split room and 2-bedroom suites. Couples looking for a romantic getaway will appreciate the Jacuzzi tubs and fireplaces in some rooms. Despite a few complaints about the firmness of the beds, many guests found them to be comfortable. Overall, Riverside Tower is a great value for the price with a great location and many amenities to offer.
SpringHill Suites Pigeon Forge is highly regarded for its prime location, offering guests convenient access to popular attractions such as Dollywood, as well as dining options and entertainment venues. Despite being close to the bustling parkway, the hotel maintains a peaceful and quiet atmosphere, making it an ideal base for exploration or relaxation.
The breakfast offerings receive positive remarks for their variety and quality, with an array of items including muffins, scrambled eggs, sausage, and waffles. The breakfast staff's exceptional service enhances the morning experience, although some guests note a reduction in the variety compared to previous visits. Nonetheless, the cleanliness of the dining area and surrounding facilities contributes to an overall enjoyable breakfast environment.
Guests consistently praise the hotel's rooms, highlighting their spaciousness and cleanliness. The accommodations provide a comfortable, home-like ambiance with amenities such as cozy couches and spa tubs. While some guests have specific preferences regarding bed firmness, the overall comfort and upkeep of the rooms are well-regarded.
Cleanliness is a standout feature across the property, with spotless rooms and well-maintained pools being frequently mentioned. Although isolated instances of maintenance issues or odors have been reported, the proactive and friendly staff address these concerns promptly, ensuring a satisfying stay.
The staff at SpringHill Suites Pigeon Forge garner frequent praise for their friendliness and attentiveness, enhancing the guest experience. The front desk and kitchen teams, in particular, are noted for their welcoming demeanor and exceptional service. Despite occasional reports of less favorable interactions, the overall professionalism and courteous nature of the staff contribute positively to the hotel's appeal.
While experiences with the bedding are mixed, with some guests encountering issues with comfort, the hotel strives to provide comfortable accommodations. Enhancing consistency in this area could further improve guest satisfaction. Overall, SpringHill Suites Pigeon Forge is a solid choice for travelers seeking convenience, cleanliness, and attentive service in a picturesque setting.
The Best Western Sevierville/Kodak Inn consistently garners high praise for its prime location just off the interstate. Guests appreciate the convenience of easy access to the highway, proximity to local restaurants and stores and a peaceful environment away from heavy traffic. The hotel is ideal for travelers on road trips and those visiting Sevierville’s attractions situated about 12 miles away. The newly remodeled interiors, including cozy bathrooms, further enhance the comfortable stay.
Breakfast reviews are mixed with many guests enjoying a hot, well-prepared meal and lauding the friendly staff and cozy decor of the dining area. However, some noted limited selections and occasional unavailability of certain items. While the breakfast experience was positive for many, areas such as variety and adherence to advertised offerings need improvement.
Rooms receive frequent commendation for their cleanliness, spaciousness and modern updates. The beds, generally comfortable, were sometimes described as too firm. The ample room size was appreciated, especially by families and the renovated spaces, including the lobby and pool, added to a pleasant stay. There were occasional reports of issues like dirty towels, mold and minor maintenance concerns, but these did not overshadow the overall positive feedback.
Cleanliness is a strong point with most guests praising the well-maintained property, pleasant smell and beautifully designed decor. While there were scattered mentions of areas needing more thorough cleaning, especially in carpets and bathrooms, the hotel’s friendly staff and 24-hour pool access help ensure a positive experience.
The staff is consistently highlighted for their friendliness, attentiveness and problem-solving capabilities with the front desk receiving particular accolades for exceptional service. Although some guests experienced minor delays, the staff's willingness to go above and beyond left a favorable impression overall.
The 24-hour heated indoor pool is a notable feature, appreciated for its accessibility and enjoyable ambiance. Despite mixed reviews regarding cleanliness and maintenance, the pool remains a well-loved amenity among guests.
Beds at the hotel receive varied feedback. Many guests describe them as very comfortable or super comfy, while others find them too firm or high. Despite these differences, the overall consensus is that the beds contribute positively to a restful stay.
In summary, the Best Western Sevierville/Kodak Inn stands out for its convenient location, comfortable and clean rooms, friendly staff and appealing amenities, making it a solid choice for travelers seeking a reliable and pleasant accommodation option.
The Red Roof Inn & Suites Pigeon Forge Parkway is a highly convenient choice for visitors, strategically located in the heart of Pigeon Forge. Guests appreciate its close proximity to main attractions like Dollywood, the Island at Pigeon Forge and various dining and entertainment venues, making it an ideal base for exploring the area. Free breakfast vouchers for Reagan's House of Pancakes enhance the value of staying here, offering delicious and budget-friendly morning meals.
Many guests enjoy clean, spacious rooms equipped with practical amenities like fridges and microwaves. The staff, especially during the day, is frequently praised for being friendly and accommodating with specific members receiving commendations for their helpfulness. The pool is another positive feature, often noted for its cleanliness and fun factor for families, while the pet-friendly policy adds to the comfort for those traveling with animals.
However, there are areas needing improvement. Consistent complaints include musty odors, outdated facilities, small and poorly maintained bathrooms, as well as noise problems. The nighttime staff and some front desk personnel have been cited for unprofessional behavior, impacting the guest experience. The inconsistent quality of the free wifi and mixed reviews about bed comfort also detract from the stay for some guests.
Despite these downsides, the convenient location, value-added amenities like breakfast vouchers and overall satisfactory experiences with the rooms and staff, make the Red Roof Inn & Suites Pigeon Forge Parkway a reasonable choice for budget-conscious travelers. However, potential guests should be prepared for occasional lapses in cleanliness and maintenance, as well as a potentially frustrating parking experience.