Hotel 138 @ Bestari

Shah Alam 3.17638800, 101.54633800 , 38 Jalan Nova K U5/k Seksyen U5 Bestari Subang (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel 138 @ Bestari is praised for its prime and convenient location, situated close to a variety of dining options ranging from local street food to fast food outlets like McDonald's. Guests find this particularly appealing as it adds to the overall dining experience. Essential amenities such as a clinic and a laundry service located nearby further enhance its practicality. Visitors also benefit from ample parking spaces and the strategic position that caters to their various travel needs.

The rooms are generally noted for their simplicity and comfort. They are described as clean, tidy and equipped with basic facilities like small tables and a telephone. Guests appreciate the comfortable atmosphere and the hotel's accessibility, including the presence of an elevator and ample parking space. However, there are areas needing improvement, such as noise insulation and specific cleanliness issues, including dusty windows, unclean linens and stained comforters. Some rooms also suffer from maintenance problems like clogged drains and leaking sinks.

The overall cleanliness of the hotel garners mixed reviews. While some guests found the rooms clean and comfortable, others reported encountering issues such as dusty floors, stained bed sheets and the presence of ants, cockroaches and mites. The family rooms, in particular, were critiqued for their size and lack of sufficient amenities, such as power outlets. Improving the consistency of room cleanliness and maintenance could significantly enhance guest satisfaction.

The staff at Hotel 138 @ Bestari receive mixed feedback as well. Many guests commend the staff for their friendliness and helpfulness, recounting positive interactions where receptionists made thoughtful room suggestions and provided courteous service. However, there are also instances of less favorable experiences, including reports of rude customer service and distracted receptionists. Despite these occasional drawbacks, the overall perception of the staff remains largely positive.

In summary, Hotel 138 @ Bestari is valued for its strategic location and basic comforts. While it offers fundamental amenities and a convenient base for exploring local dining options, attention to cleanliness and improved noise insulation are essential areas for enhancement. The generally friendly and helpful staff further contribute to the appeal of the hotel, though consistency in customer service could ensure a more uniformly positive guest experience.
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Hotel near Golf Courses
This hotel features its own on-site golf course, providing a tranquil and picturesque setting for golf enthusiasts. It is also situated within 3 km of a golf course, offering convenient access for a round of golf.

Cheap Hotel
Located in Subang Jaya, this hotel offers affordable accommodation. It is a convenient choice for travelers seeking budget-friendly lodging in the area.

Accessible Hotel
This hotel offers comprehensive accessibility features including an entire unit being wheelchair accessible, a toilet for disabled guests, a bathroom for disabled guests with a walk-in shower, and a lowered bathroom sink. Accessible parking is also provided.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Room Types
Family Room Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV, soundproof walls, a wardrobe, tumble dryer as well as city views. The unit has 2 beds.

Queen Studio Offering free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned studio offers a flat-screen TV, soundproof walls, a wardrobe, tumble dryer as well as city views. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.

Family Double Room Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room offers air conditioning, soundproof walls, tumble dryer, a tiled floor, as well as a flat-screen TV. The unit offers 2 beds.

Superior Single Room Offering free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room offers a TV, soundproof walls, tumble dryer, a tiled floor as well as a quiet street view. The unit offers 1 bed.

Deluxe Single Room Featuring free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room features a TV, soundproof walls, tumble dryer, a tiled floor as well as city views. The unit has 1 bed.

Superior Queen Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, tumble dryer, a tiled floor and a TV. The unit offers 1 bed.

Deluxe Queen Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a TV, soundproof walls, tumble dryer, a tiled floor as well as city views. The unit has 1 bed.

Superior Twin Room Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a TV, soundproof walls, tumble dryer and a tiled floor. The unit has 1 bed.

Deluxe Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a TV, soundproof walls, tumble dryer, a tiled floor as well as city views. The unit has 2 beds.

Guest Reviews
7.0
Good
Location
Hotel 138 @ Bestari boasts a prime location praised for its convenience and strategic positioning. Nestled close to numerous dining options, it offers easy access to a variety of eateries, including fast food outlets like McDonald's and local street food, making it an excellent choice for food enthusiasts. The presence of essential amenities such as a clinic and a laundry service right across the road adds to its appeal. Guests appreciate the ample parking spaces and the proximity to their destinations, whether visiting relatives or fulfilling other travel purposes. Overall, the hotel's location is highlighted as both practical and advantageous for a comfortable stay.

Rooms
Hotel 138 @ Bestari receives a mix of feedback from its guests, predominantly highlighting certain positive aspects, albeit with notable areas in need of improvement. The rooms are characterized by simplicity and comfort, often being described as clean and tidy with some reviews noting their pleasant and comfortable atmosphere. Guests appreciate the completeness of room facilities, which include two small tables and a telephone. The hotel location is another strong point, praised for its convenience and proximity to various restaurants, including an Islamic restaurant and food stalls. It's also easy to find with ample parking space and an elevator, contributing to the overall favorable guest experience.

However, some criticisms encompass cleanliness issues with several reports of dusty windows, unclean linens and stained comforters. Noise insulation appears to be a recurrent problem, as guests frequently mention disturbances from outside and neighboring rooms. Additionally, some specific rooms are noted for their poor conditions with issues such as clogged drains, leaking sinks and toilets that are not satisfactorily clean. Minor complaints include the lack of hot drink packages and a water kettle, which could enhance the guest experience.

In conclusion, while Hotel 138 @ Bestari might offer a comfortable stay with commendable location and basic amenities, attention to detail in cleaning and noise insulation could significantly enhance guest satisfaction.

Cleanliness
Hotel 138 @ Bestari boasts a beautiful location with a picturesque exterior, which makes it an appealing destination from the outset. Guests appreciate the convenience of its surroundings, including nearby dining options and a laundry shop, alongside the ease of access with free parking and a lift. However, the hotel has received mixed feedback regarding its cleanliness. While some guests found their rooms clean and comfortable, others encountered various cleanliness issues such as dusty floors, stained bed sheets and unpleasant odors. Several guests reported the presence of ants, cockroaches and mites, which detracted from their stay. Issues with dirty and underwhelmingly cleaned bed linens were also noted, along with occasional reports of mold in the toilets. The family rooms, in particular, were criticized for their size and lack of amenities, such as insufficient power outlets. Overall, while the hotel has definite positives in terms of location and certain facilities, improvements in the consistency of its cleanliness and room conditions are necessary to enhance guest satisfaction.

Staff
Hotel 138 @ Bestari receives mixed feedback about its staff. Guests commonly highlight the staff's friendliness and helpful nature, mentioning instances where receptionists made thoughtful room suggestions and provided courteous service. Breakfast service is also noted for the friendly demeanor of the staff. However, there are mentions of negative experiences, including rude customer service and distracted receptionists. Despite these occasional drawbacks, many guests appreciate the kind and attentive staff overall.


No, Hotel 138 @ Bestari doesn't have any pool.

No, a spa isn't available at Hotel 138 @ Bestari.

No, Hotel 138 @ Bestari doesn't allow dogs.

No, parking facilities aren't available at Hotel 138 @ Bestari.

No, Hotel 138 @ Bestari doesn't have a gym.

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