Info
Summary of reviewsSomerset Grandview Shenzhen emerges as a highly recommended choice for travelers, particularly praised for its exceptional location. The hotel is strategically situated, offering easy access to key attractions such as the Shenzhen World Exhibition & Convention Center and Coco Park. Visitors benefit from the proximity to the metro station, making exploration of the city both convenient and efficient. Although some malls are slightly distant, affordable transportation options such as Didi rides ensure effortless mobility.
Guests commend the breakfast experience, highlighting the quality and diversity of options available. The buffet caters to both Western and Asian tastes, featuring freshly made dishes like scrambled eggs. While some guests desire even more variety, the overall breakfast experience is satisfying, with many appreciative of the freshness and flavor of the offerings.
Rooms at Somerset Grandview Shenzhen receive consistent acclaim for their spaciousness and excellent maintenance. With practical features like washer-dryer units and well-equipped bathrooms, the accommodations offer comfort and convenience. Cleanliness is another standout feature, with rooms noted for their pristine condition, adding to the tranquil and hygienic atmosphere of the hotel.
The staff is frequently praised for their professionalism, friendliness, and dedication to guest satisfaction. From the reception team to the housekeeping and breakfast staff, the commitment to providing an enjoyable stay is evident. Special mention is often made of individual staff members such as Charlene and Alan for their helpfulness. Despite the notable strengths of the hotel, the WiFi service encounters criticism for its slow speeds and instability, indicating an area where improvements could enhance the guest experience further. Overall, Somerset Grandview Shenzhen is recognized for its comfort, convenience, and excellent service, making it an ideal accommodation choice in the bustling city of Shenzhen.
Show moreRead review summaries for all categories
Categories
