4-Star HotelThis luxury hotel, over 600 years old, is in the heart of Wells and merges the city's classic history with modern amenities. It is opposite the Wells Cathedral, offering stunning views. The hotel features opulent rooms mixing traditional and contemporary styles, some with free-standing copper baths.
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Summary of reviews related to the '4 Star' categoryThe Swan Hotel in Wells, Somerset offers a pleasant stay with good amenities and many visitors commend their lovely four-star experience, noting the hotel as fantastic, superior and wonderful. The rooms are generally clean and described as comfortable and large with quality in-room facilities like a good shower. Guests typically enjoy their time here, finding the overall experience very good.
However, there are mixed opinions regarding the hotel's four-star rating. While some feel they had a great experience, others believe the hotel is more comparable to a three-star establishment, citing minor issues and missed attention to details that do not measure up to four-star expectations. There are mentions of smaller rooms, dated décor, lack of in-room essentials and no gym facilities, which detract from the anticipated standard. Additionally, the hotel breakfast, although well-reviewed, is seen as lacking variety and meals are considered overpriced for a four-star venue.
Overall, while The Swan Hotel provides satisfactory accommodation with certain superior qualities, there are areas in need of updating to fully align with a four-star classification. Pricing is also noted to be on the high side given the current state of some facilities. Despite these points, the hotel retains a welcoming charm that ensures most guests enjoy their stay.
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