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Summary of reviewsCentury Bay Private Residences is strategically situated, appealing to both business and leisure travelers due to its proximity to Universiti Sains Malaysia, Queens Bay Mall, the airport and Penang Bridge. The property offers beautiful scenic views and sufficient parking with a peaceful setting ideal for family gatherings. However, it is somewhat distant from Georgetown and not within walking distance to many restaurants, though local food stalls are nearby.
The residences feature spacious, English classic style apartments, perfect for families and groups. They include multiple bedrooms and bathrooms, well-maintained interiors and necessary amenities such as air conditioning, kitchens and washing machines. While some rooms have faced issues with cleanliness and maintenance—such as dust, old furnishings and occasional musty smells—the overall environment is secure and calm. The pet-friendly policy and polite staff are notable positives.
Guests have experienced mixed results regarding the property's cleanliness. While many appreciate the general tidiness and spaciousness of the rooms, some have reported specific issues like dirty toilets and dusty curtains. However, the promptness of the staff in addressing problems, such as faulty air conditioning, is recognized as a positive aspect.
The staff receive mixed feedback. Many guests praise their friendliness, efficiency and helpfulness, particularly in customer service. However, some have experienced less favorable interactions, especially with certain security personnel and reception staff. Despite these inconsistencies, the team is generally noted for their helpful nature.
Free WiFi is available throughout the property, but many guests have reported very slow speeds, rendering the internet nearly unusable at times.
The spacious and well-maintained swimming pool is a highlight, drawing positive comments for its cleanliness and suitability for children. It serves as a popular family spot, complemented by additional indoor games. Yet, occasional cleanliness issues and the lack of pool towels are noted.
Parking at the residence is convenient and secure with ample spaces. Families find the parking arrangements satisfactory, although there are some minor observations about space limitations and accessibility improvements.
The beds in the accommodations receive mixed reviews. While many guests find them comfortable and appreciate the soft pillows and mattresses, concerns about the age, noise and cleanliness of the bedding are prevalent. Updating the bedding and furniture could significantly improve the sleep experience.
Welcoming to pets, Century Bay Private Residences is recognized as a pet-friendly destination, featuring amenities like a dedicated dog park that both pets and their owners enjoy. This adds to the overall appeal for guests traveling with their furry friends.
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Apartment with Swimming Pool