4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Europa seems to have disappointed many guests with its four-star rating, facilities and services. Reviewers consistently mention that the hotel falls short of the standards expected from a 4-star establishment. The structure and rooms appear outdated and dilapidated with comments pointing to issues such as poor soundproofing, rusty faucets and small, broken showers. Bathrooms reportedly do not accommodate larger individuals well and overall hygiene and room conditions do not meet the anticipated levels.
Service quality is another area where the hotel struggles with guests frequently labeling it as poor. Many highlight a significant discrepancy between what is advertised and the reality, suggesting the photos do not accurately represent the hotel's current state. The general sentiment suggests that the hotel would be more fittingly classified as a 2-to-3-star establishment rather than the advertised 4 stars. Price points are mentioned as favorable, but they do not compensate for the structural and service deficiencies. Overall, the hotel has left many guests feeling disappointed and misled by its advertised four-star rating.
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