InfoSummary of reviewsibis Brussels Waterloo offers a superb and central location, perfect for exploring both local attractions like the historical Waterloo Battlefield and the bustling center of Waterloo with its shops, restaurants and cafes. The hotel's quiet environment, despite its central location, provides a peaceful retreat after a day of sightseeing, complemented by free parking and proximity to major highways and public transport.
The breakfast experience at the hotel is highly regarded, praised for its variety and quality with fresh produce, freshly squeezed juices and a diverse selection of options. Though there are some comments on the high price point, the overall sentiment is positive with guests finding the breakfast filling and extensive.
While the on-site restaurant, La Trattoria, receives praise for its excellent pasta and pizza, dinner options are somewhat inconsistent. Some guests were dissatisfied with the lack of an in-house evening meal option, but nearby fast food restaurants and dining establishments offer alternatives. The small bar area is a pleasant spot to enjoy a drink, noted for its good prices and quality beer.
Guest rooms are clean, comfortable and well-maintained, though some found them to be on the smaller side. The simplicity and functionality of the rooms are suitable for short stays with amenities like comfortable bedding and air conditioning enhancing the experience. Despite minor maintenance issues and the lack of in-room amenities like kettles and fridges, the rooms generally meet guests' needs for a relaxing stay.
Cleanliness is a standout feature at the hotel with many guests praising the spotless rooms and well-maintained bathrooms. Housekeeping is highly commended for keeping the premises tidy, although there are occasional mentions of areas needing attention.
The staff at ibis Brussels Waterloo are frequently praised for their friendliness, professionalism and attentiveness. Guests appreciate the welcoming and helpful nature of the staff with many highlighting the efficient service and multilingual capabilities. The overall positive interactions significantly enhance the stay experience.
The hotel's wifi receives mixed reviews but is generally considered good with some guests noting strong and reliable connections while others experienced weak signals in certain areas.
For families, the hotel caters well with ready availability of baby beds and a setup conducive to family stays. The peaceful environment, despite being central, ensures minimal disturbances with adequate lounge facilities for larger groups. The breakfast quality and the family-friendly atmosphere make it a popular choice for those traveling with children.
Beds at the hotel are generally comfortable with high-quality bedding, ensuring a good night's sleep. Though some guests found issues with bed firmness and configuration, the majority find the bedding luxurious and conducive to rest.
As a three-star property, ibis Brussels Waterloo meets standard expectations with its value for money, cleanliness and convenient location. It is particularly recommended for short or business stays, offering practical amenities and services complemented by a friendly staff. The hotel is also noted for its dog-friendly policies, making it an ideal choice for travelers with pets.
Overall, ibis Brussels Waterloo provides a positive guest experience through its excellent location, cleanliness, friendly staff and a good range of amenities, making it a practical and comfortable choice for tourists and business travelers alike. Show more
