4-Star HotelCentrally located, this hotel provides top-notch facilities including a swimming pool, spa treatments, and a fitness center. It offers easy access to Oradea's attractions and provides a comfortable retreat for guests.
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Summary of reviews related to the '4 Star' categoryAstoria Grand Hotel presents itself as a 4-star establishment, but numerous reviews suggest otherwise. The general sentiment is that the hotel falls short of the expected standards for its rating. Cleanliness and maintenance are major concerns with many guests noting that the rooms and facilities are not up to par. Problems such as bare wires in the bathrooms and the need for deep cleaning are frequently mentioned.
The breakfast service also leaves much to be desired with reports of modest offerings that fail to meet 4-star expectations. Complaints include cold food, limited options for special dietary needs and even incidents of staff helping themselves to the buffet while guests wait.
Guest service and professionalism appear lacking as well. There are mentions of unmet expectations in terms of hospitality and the availability of basic amenities, such as room kettles. Some positive aspects, like the classic décor, are noted, but these are overshadowed by the shortcomings mentioned.
In summary, while the decor and some facilities suggest a four-star ambiance, the overall service and upkeep do not meet the standards associated with such a rating. The consensus is that Astoria Grand Hotel does not justify its 4-star classification and more closely resembles a 3-star establishment, if not lower.
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