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Summary of reviewsHotel Relax u Drsů presents a reliable mid-range accommodation option appreciated for its strategic location and affordability. Situated near local amenities like shopping centers and supermarkets, it offers convenience and easy accessibility, coupled with free parking and breakfast availability. The hotel provides a serene atmosphere away from the bustling city center, balanced by proximity to bus stops and facilities such as restaurants and a sauna, enhancing guest satisfaction despite the need for refurbishments.
Breakfast experiences are varied, with numerous guests finding it satisfactory or even excellent due to attentive service from staff, although some note limited selection and occasional issues with food quality. These challenges seem outweighed by the convenience offered and the hotel's location.
Room offerings are noted for their size and spacious bathrooms, catering to specific needs. The staff is recognized for their responsiveness in addressing guest issues, even providing alternate rooms when Wi-Fi problems arise. However, the hotel could improve furnishings and cleanliness, as some reviews mention wear and tear, inconsistent Wi-Fi, and cleanliness concerns. Access may be challenging for guests with mobility issues due to multiple staircases.
Cleanliness requires attention, with reports of century-old cobwebs, dust, and unclean bathrooms detracting from the guest experience. Nevertheless, the friendly and accommodating staff remains a strong point of praise, contributing significantly to the welcoming environment. The owner and reception staff are singled out for exceptional service, making interactions pleasant for guests and enhancing their overall experience at Hotel Relax u Drsů.
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