4-Star HotelLocated in the heart of Copenhagen, this hotel offers contemporary design and comfortable accommodations. Its central location provides easy access to the city's attractions, making it an excellent choice for travelers seeking convenience and style.
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Summary of reviews related to the '4 Star' categoryWIDE Hotel receives mixed feedback from its guests with many highlighting its strengths and areas needing improvement. On the positive side, it is praised as a modern hotel in a great location, offering a wonderful 4-star stay with luminous receptions and perfectly English-speaking staff. Guests find the overall experience and accommodation to be satisfactory, mentioning that the hotel is very clean and up to date with proper layouts, great design and decent appointments.
However, there are recurring concerns about whether it truly meets the four-star standards. Some guests feel the hotel falls short in terms of amenities and services typically expected from a hotel of this rating. Complaints include the small size of rooms, extra charges for breakfast, limited gym facilities and lack of certain amenities such as slippers and room service. Issues such as slippery tiles and unsafe bathroom fittings have also been pointed out as unacceptable for a four-star establishment.
The hotel’s pricing is another area of contention with several guests feeling it is expensive for what it offers and expressing that the value didn’t align with their expectations for a four-star hotel. Some even suggested that the service didn't meet the expected quality, citing instances of rude behavior and poor room maintenance.
In summary, while WIDE Hotel offers a clean, modern stay with a decent overall experience, many guests believe it does not fully deliver the four-star standards they anticipated. The hotel may benefit from addressing these feedback points to better meet guest expectations and enhance their overall experience.
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