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Summary of reviewsHotel Fazenda Colina dos Sonhos garners positive feedback for its stunning location in the Serra da Mantiqueira, offering breathtaking views and a serene atmosphere perfect for nature lovers and those seeking a retreat from city life. Despite the challenging access road, which can be rough and difficult to navigate during the rainy season, guests find the effort worthwhile for the tranquility and beauty that await.
The hotel’s breakfast and dining experiences are highly praised with many appreciating the homemade quality and variety of food, from breakfast through to dinner and afternoon tea. Live music during dinner adds a pleasant touch, although there are calls for greater variety and improvements in meal temperatures. Overall, the food is described as delicious and well-proportioned.
Accommodations at the hotel are comfortable and clean with spacious rooms often featuring modern amenities like air conditioning and minibars. Although some rooms face minor issues such as occasional musty smells or a need for renovations, the cleanliness and overall comfort are well-regarded. The surroundings contribute to a relaxing environment, enhanced by the friendly, attentive staff who receive frequent praise for their exceptional service.
The hotel maintains a high standard of cleanliness, though certain areas like the pool and dining floors require more thorough maintenance. Despite these minor shortcomings, the organized and well-kept rooms, along with superb service, ensure a pleasant stay.
Guests commend the helpful, polite and hospitable staff, singling out several key employees for their exceptional service. This dedicated team enhances the guest experience, making the hotel feel welcoming and comfortable.
Internet connectivity at the hotel is generally positive in certain areas, although it can be inconsistent, especially in lower rooms. While some guests find the Wi-Fi satisfactory, there are mentions of weak signals and fluctuating connectivity.
Parking at the hotel is convenient with individual spots near each chalet. Some areas, however, need better lighting and clearer signage. Overall, guests appreciate the spacious and accessible parking facilities.
Families find Hotel Fazenda Colina dos Sonhos to be an excellent destination, offering a range of activities for children and adults alike. Well-maintained facilities, interactions with animals and pet-friendliness contribute to a memorable family vacation. Special events are well-organized, adding to the positive experience.
The comfort of the beds receives mixed reviews. While many guests enjoy the comfortable mattresses and spacious king-size beds, others find issues with bed setups and mattress firmness. Despite these concerns, the overall comfort of the accommodations is generally satisfactory.
The hotel also stands out for its accessibility, providing amenities that cater to guests with disabilities, including fully adapted rooms and a wheelchair for sports activities. The staff’s attentiveness and the accessible environment make it a welcoming destination for all guests.
In summary, Hotel Fazenda Colina dos Sonhos offers a delightful escape with its natural beauty, welcoming staff and comfortable accommodations, making it a favored choice for families and nature enthusiasts despite minor areas for improvement.
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