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Hilton Sorrento Palace

Sorrento , Via S. Antonio 13 (Show on Map)

8.4

Very Good

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Summary of reviewsHilton Sorrento Palace is renowned for its breathtaking location on a hill overlooking the vibrant town of Sorrento, offering stunning views of the Bay of Naples and Mount Vesuvius. This prime positioning allows easy exploration of local attractions while providing a peaceful retreat with beautifully manicured gardens that enhance its elegant and modern design. The hotel is conveniently accessible, just a short walk to the center of Sorrento, and serves as an excellent base for exploring the Amalfi Coast.

Guests frequently commend the hotel's breakfast experience, which is celebrated for its quality, variety, and memorable settings with views over the Mediterranean Sea and Mt. Vesuvius. The abundant buffet includes a diverse range of options from freshly cooked omelettes and crepes to smoked salmon and pastries. Feedback lauds the friendly service by staff, especially at the omelette and crepe stations, contributing to a delightful breakfast atmosphere. Despite occasional remarks on coffee quality, the breakfast offerings are widely regarded as among the best in hotel settings, combining delightful flavors with a picturesque start to the day.

The dining experience at Hilton Sorrento Palace is widely appreciated for its variety and quality across multiple restaurants, notably at the barbecue and Asian restaurants, where food and service receive high praise. Guests frequently enjoy dining on the terrace or by the pool, where stunning views further enhance the experience. While there are mixed sentiments regarding the main restaurant's portion sizes, overall, the dining options contribute significantly to the hotel's appeal.

Rooms are highly praised for their spaciousness, comfort, and cleanliness. Newly renovated sections have updated decor, offering modern amenities like air conditioning and well-equipped bathrooms. Many rooms feature balconies with stunning views, adding to the enjoyment of the overall stay. Although there are minor notes on outdated sections and occasional noise, the accommodation is consistently described as exceeding European standards in size and comfort.

The hotel stands out for its impressive cleanliness across all areas, from rooms to public spaces and the well-maintained pool area. This cleanliness, combined with modern amenities and friendly service, makes for a welcoming atmosphere. The outstanding staff further enhances the guest experience, with their professionalism, attentiveness, and helpfulness frequently mentioned as contributing to the hotel's positive reputation.

For families, Hilton Sorrento Palace offers numerous amenities, including a fantastic kids club, expansive swimming pools with special areas for children, and spacious family rooms. The family-friendly environment, along with a convenient location and assistance with excursions, makes it a popular choice for family vacations.

The pool facilities are a standout feature, with multiple outdoor pools, an indoor pool, and children's pools, all impeccably clean and well-maintained. Guests enjoy the ample sunbeds and umbrellas, allowing for relaxation against the scenic backdrop. Poolside dining options and stunning views contribute to a memorable poolside experience.

Parking options provide convenience, with free spots available and secure parking for a fee, although some guests mention the fees can be high and outdoor maintenance could improve. Nonetheless, the availability of different parking choices is appreciated.

Overall, Hilton Sorrento Palace delivers a luxurious and relaxing experience with a high standard, combining excellent service, beautiful views, comfortable accommodations, and a fantastic array of facilities that make it a perfect choice for both relaxation and adventure in Sorrento.
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Luxury Hotel

This 4-star luxury hotel boasts stunning views over the Bay of Naples and Mount Vesuvius. It features an impressive complex of six outdoor pools, an indoor heated pool, and a fitness center. Guests staying in Executive Rooms benefit from complimentary access to a rooftop pool, terrace, and executive lounge.

Hotel Taking Steps Towards Sustainability

This hotel is listed as taking steps towards sustainability and provides electric car charging stations for guests.

Hotel for Honeymoon

Situated on a hillside, this hotel offers breathtaking views of the Bay of Naples. The renovated facilities and excellent service make it a comfortable and romantic choice.

Family Friendly Hotel

Offers both outdoor and indoor pools, family rooms, and a children's playground. A kids' club is available during the summertime. Cribs and high chairs are available upon request, and babysitting can be arranged.

Hotel with Swimming Pool

The Hilton Sorrento Palace is known for its excellent pool facilities and overall high standards. It is a popular choice for travelers seeking a hotel with a pool in Sorrento.

Indoor Pool Panoramic View Pool Outdoor Pool

Business Hotel

This hotel stands out with its expansive conference center, offering 24 meeting rooms including an auditorium that can accommodate up to 1,500 delegates. It also provides a substantial exhibition area and a business center equipped with workstations, internet access, and printing facilities.

Hotel with Parking

This hotel offers both free car and bus parking, which is a significant advantage for guests traveling by vehicle. The parking facilities are described as ample and convenient.

EV charging stations

Accessible Hotel

The Hilton Sorrento Palace offers wheelchair access and accessible facilities throughout the property. It has a lift for access to all floors and includes a specifically designated King Room Mobility Accessible among its room options.

Hotel with Gym

This hotel offers a modern fitness room equipped with the latest cardiovascular and weight training equipment, including step machines, exercise bikes, and treadmills. The gym is open 24 hours a day for guests' convenience, and towels and water are provided.

Hotel with Tennis Courts

This hotel offers a floodlit all-weather tennis court, and the tennis courts can be converted into a five-a-side football pitch. It also features six outdoor pools and an indoor pool.

Hotel with EV Charging Stations

As part of the Hilton chain, this hotel is explicitly listed by Hilton as having EV charging facilities available for guests.

4-Star Hotel

This hotel is near Sorrento's historical center and offers sea views. It has swimming pools with views of the Sorrento Coast and Mount Vesuvius. There is a citrus garden, a fitness room, padel courts, and a tennis court.

Hotel with Outdoor Pool

The hotel boasts six connecting outdoor pools overlooking the Bay of Naples and Mount Vesuvius. Guests can relax on a spacious sun deck, and there is a dedicated children's section. Executive room guests have access to a rooftop pool with views.

Hotel with Panoramic View Pool

Offers multiple swimming pools and panoramic views of the Bay of Naples. Provides a comfortable and luxurious stay with excellent amenities and service.

Hotel with Indoor Pool

The hotel boasts a unique indoor pool designed to resemble traditional Roman Baths, surrounded by tropical plants, marble columns, and frescoes. This heated indoor pool is available during the winter months, offering a distinct and aesthetically pleasing swimming environment.

Romantic Hotel

Room Types

Executive King Room with Sea View Offering a balcony with views of the sea and Mount Vesuvius, this air-conditioned room features a satellite TV, seating area and en suite bathroom with bathrobes and slippers. It includes access to the Executive Club Lounge with a varied buffet. Free high-speed internet, free breakfast and newspapers are provided here

Triple Room Offering a balcony and a hill view from its floor-to-ceiling windows, this air-conditioned room has an LCD satellite TV and mini fridge. The private bathroom features a hairdryer and toiletries. hill

Single Room With a balcony and hill view from its floor-to-ceiling windows, this air-conditioned room features an LCD satellite TV and a mini fridge. The private bathroom has a hairdryer and toiletries.

Executive King Suite With a view of the Bay of Naples or Sorrento from its balcony, this spacious suite is composed of a double room, 1 bathroom and a living room. The private bathroom features bathrobe and slippers. It includes 2 LCD satellite TVs and access to the Executive Club Lounge with a varied buffet.

Triple Family Room with Garden View With a garden view and a hill view from its floor-to-ceiling windows, this air-conditioned room features an LCD satellite TV, balcony and mini fridge. The private bathroom has a hairdryer, bath with overhead shower and toiletries.

Deluxe King Room with Sea View This spacious air-conditioned room with views of the Bay of Naples offers a balcony, LCD satellite TV and walk-in closet. The private bathroom has a hairdryer, bath and walk-in shower, as well as toiletries.

Deluxe Triple Room with Sea View This spacious air-conditioned room with views of the Bay of Naples offers a balcony, LCD satellite TV and walk-in closet. The private bathroom has a hairdryer, bath and walk-in shower, as well as toiletries.

Executive Triple Room with Sea View With a view of the Bay of Naples from its balcony and floor-to-ceiling windows, this very spacious triple room includes access to the Executive Club Lounge with a varied buffet. The private bathroom has a bath or walk-in shower, bathrobe and slippers.

Deluxe Quadruple Room with Sea View With large windows and view of the Bay of Naples, this room has a walk-in closet, LCD satellite TV and mini fridge. The private bathroom features a hairdryer, bath and walk-in shower, as well as toiletries.

Superior King Room The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

Superior King Room with Sea View The double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.

Superior Triple Room with Sea View This triple room features air conditioning, a tea and coffee maker, a TV and a balcony. The unit offers 4 beds.

Executive Quadruple Room with Sea View This quadruple room has a balcony and sea view. It includes access to the Executive Club Lounge with a varied buffet.

Superior Quadruple Room The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

Superior Triple Room The triple room offers air conditioning and a tea and coffee maker. The unit has 4 beds.

Junior Suite with Sea View This suite features a balcony, seating area and air conditioning. It includes access to the Executive Club Lounge with a varied buffet.

Superior Room with Garden View The unit offers 1 bed.

King Room - Mobility Accessible The unit has 1 bed.

Triple Superior Garden view The unit has 2 beds.

Twin Superior Room The unit offers 1 bed.

Executive Suite The unit offers 1 bed.

Executive Suite The unit has 2 beds.

About Hilton Sorrento Palace

License: 15063080ALB0489, IT063080A1JA78RUVO

Guest Reviews

8.4

Very Good

Location

Nestled on a hill overlooking the vibrant town of Sorrento, the Hilton Sorrento Palace boasts a prime location with stunning views of the Bay of Naples and Mount Vesuvius. Guests can enjoy the tranquil setting that feels removed from the city's hustle and bustle, yet remains conveniently accessible, just a short 10-15 minute walk to the center of Sorrento. This ideal positioning allows for easy exploration of local attractions, shops, and restaurants, while offering a peaceful retreat above the lively town. The hotel's elegant and modern design is complemented by beautifully manicured gardens, providing a picturesque atmosphere for visitors. Additionally, the proximity to transport hubs like the train and bus stations makes it a great starting point for exploring the Amalfi Coast. The combination of breathtaking views, convenient access to the town, and luxurious amenities makes the Hilton Sorrento Palace a fantastic choice for travelers seeking both relaxation and adventure.

Breakfast

Located a short walk from the heart of Sorrento, Hilton Sorrento Palace offers guests an exceptional breakfast experience that consistently earns high praise for its quality and variety. The breakfast at this hotel is described as abundant and meticulously curated, offering an extensive selection that caters to diverse tastes. Guests can expect a rich buffet adorned with both sweet and savory options, including freshly cooked omelettes, crêpes, smoked salmon, fresh fruits, pastries, and a range of cereals.

The breakfast room enhances the dining experience with its stunning views over the Mediterranean Sea and iconic Mt. Vesuvius, making it an unforgettable way to start the day. Visitors frequently mention the lady chefs at the omelette and crepe stations for their friendly service, adding a personal touch to the well-organized and plentiful buffet offering.

Despite an occasional comment on the coffee quality, the overall sentiment about the breakfast is overwhelmingly positive. Guests appreciate the generous variety of high-quality selections, ranging from freshly squeezed juice to hot and cold dishes, all served in a pleasant, spacious setting. Hilton Sorrento Palace's breakfast ranks among the best hotel offerings, setting a high standard with its comprehensive buffet, delightful flavors, and breathtaking views.

Dinner

Hilton Sorrento Palace offers a diverse dining experience with multiple restaurants and bars within its premises, praised for their lovely and frequently excellent food. The standout experiences often occur on the terrace or by the pool, where diners can enjoy their meals with stunning views, enhancing the overall dining atmosphere. The barbecue restaurant receives accolades for its delicious offerings and outstanding service, while the newly reopened "L'Agrumeto" in the garden is highlighted as particularly excellent. The Asian restaurant is singled out for its remarkable food quality and exceptional service, despite being on the pricier side. Guests appreciate the variety of good food options available at different venues within the hotel, with meals often accompanied by a complimentary glass of Prosecco, adding a touch of luxury to their dining experience.

However, feedback on the main restaurant shows mixed sentiments, with some pointing out that dinner portions can be quite small and not on par with the hotel’s overall high standards. Although the food quality is generally commended across various dining areas, there are occasional mentions of less favorable experiences, particularly in the main restaurant and room service, with a note on the higher costs relative to the meal quality. Nonetheless, guests frequently mention the food as being delightful, varied, and a part of what makes the Hilton Sorrento Palace a lovely getaway, with its close proximity to downtown Sorrento and breathtaking views accentuating the dining experience.

Rooms

The Hilton Sorrento Palace receives high praise for its rooms, which are often highlighted as one of the hotel's standout features. Guests appreciate the spaciousness and comfort offered, with mention of large, recently renovated rooms featuring stunning views of the Gulf of Sorrento, the Bay of Naples, Mount Vesuvius, and the pool area. Many rooms come with lovely balconies, allowing guests to enjoy these views fully. Cleanliness is consistently noted, with daily housekeeping ensuring rooms are spotless.

Comfortable beds and modern amenities, such as air conditioning, well-equipped bathrooms, and ample storage, contribute significantly to the guest experience. The hotel offers a variety of room styles, with newly refurbished sections receiving particular acclaim for their updated and stylish decor. Despite some feedback on minor issues such as occasional noise or outdated sections, the consensus describes the accommodations as spacious, clean, and well-maintained, often exceeding European standards in size and comfort. Access to executive rooms and the lounge is a favored upgrade for those seeking enhanced views and amenities. Guests are often encouraged to opt for rooms with sea views, as these are seen as well worth the experience.

Beds

The Hilton Sorrento Palace offers a sleep experience that is frequently praised by its guests. Visitors consistently highlight the comfort and size of the beds, often describing them as some of the most comfortable encountered during their entire travels. Guests appreciate the luxurious feel, attributed not just to the mattress quality but also to the good sheets provided. Many reviews mention that the beds are new and provide a firm yet cozy support, contributing to delightful nights of rest.

The rooms themselves are described as spacious and clean, complementing the comfortable beds to create a relaxing environment. The careful attention to bedding comfort seems to be a standout feature, making it an excellent choice for travelers prioritizing rest and relaxation.

On the downside, some guests have noted issues with the pillows being less comfortable and some aspects of the soundproofing needing improvement. However, the overall bedding experience remains overwhelmingly positive, often characterized by phrases that describe the beds as extremely comfortable and luxurious.

Cleanliness

Hilton Sorrento Palace consistently impresses its guests with exceptional cleanliness across all areas of the hotel. Visitors frequently praised the hotel’s modern and well-maintained facilities, highlighting its spotless rooms and public spaces. The spacious and comfortable rooms are regularly serviced, ensuring cleanliness with daily cleaning and towel replacements. The attention to cleanliness extends to outdoor spaces, including a lovely, clean pool area with plenty of sunbeds available throughout the day. Guests found the hotel to be clean and welcoming, with stunning views and exceptional service from the friendly and accommodating staff. Overall, the Hilton Sorrento Palace stands out for its immaculate cleanliness, modern amenities, and the comfort it provides, making it an excellent choice for travelers.

Staff

The Hilton Sorrento Palace is highly praised for its exceptional staff, who consistently deliver outstanding service that exceeds expectations. Guests frequently highlight the friendliness, professionalism, and attentiveness of the hotel's team, from reception to housekeeping and the bar area. The staff is noted for their ability to make visitors feel welcome and go above and beyond to accommodate requests, ensuring a pleasant stay. Their helpful approach extends to offering assistance with transportation and travel arrangements, always with a smile. The multilingual team is also appreciated for their knowledge and communication, enhancing the overall guest experience. Whether attending to guests' needs or adding personal touches, the staff's dedication and hospitality truly stand out, contributing significantly to the hotel's positive reputation.

Wi-Fi

When planning a stay at the Hilton Sorrento Palace, guests should be aware of the additional charges and limitations associated with internet access. Despite being a modern luxury hotel, free Wi-Fi is available only in the lobby, compelling guests to pay for access in the rooms. The cost is rather steep, with fees reaching €10 per day or €7.50 per device, which can quickly add up if multiple devices are connected. This practice deviates from the common trend of complimentary in-room Wi-Fi in many hotels. Furthermore, those opting for the free lobby Wi-Fi might find its quality lacking, as it has been described as slow and unstable. These factors may become an inconvenience for travelers relying heavily on internet services for navigation or personal use during their stay.

Gym

The Hilton Sorrento Palace offers a range of sports and wellness facilities that cater to both fitness enthusiasts and casual users. Guests appreciate the presence of tennis and paddle courts, which add a unique touch to their stay. The gym, though modest in size compared to the hotel's scale, manages to accommodate various workout needs with its decent selection of equipment, contributing to a robust fitness center experience. This, coupled with the enticing design of the fitness center and pools, provides guests with comprehensive workout options. The hotel's pools are notable highlights, frequently praised for being amazing, spacious, clean, and comfortably warm, making them a perfect retreat for relaxation after a day of exploration or exercise.

Pool

Hilton Sorrento Palace boasts an impressive array of pool facilities that have consistently garnered praise from guests. The hotel features multiple outdoor pools, including six interconnecting ones, an exquisite indoor pool, and several pools specifically designed for children. The outdoor multi-level pools are especially noteworthy for their size and cleanliness, offering ample sunbeds and umbrellas, ensuring that guests have a comfortable lounging experience. Families in particular benefit from the pool arrangements, with plenty of space for children to enjoy themselves.

The pool area is described as spacious and attractive, beautifully maintained, and complemented by lovely gardens and terraces that offer breathtaking views over the Bay of Naples. Guests frequently mention the stunning views from both the pools and the terrace, adding an extra layer of enjoyment to their stay. Additionally, the poolside bar and restaurant facilities receive positive remarks, enhancing the poolside relaxation.

The pools are impeccably clean, with excellent service even directly at the sunbeds, ensuring guests have everything they need for a leisurely swim. The layout is particularly appreciated for its suitability for families, making the Hilton Sorrento Palace a fantastic choice for travelers with children. Overall, the pool facilities are seen as a standout feature of the hotel, offering a truly enjoyable and relaxing experience for visitors, whether they're seeking family fun or a peaceful retreat.

Parking

At the Hilton Sorrento Palace, parking offers a mix of experiences for guests. There is the convenience of free parking available outside, which is a great option for those lucky enough to find a spot. Alternatively, guests can make use of a good-sized car park located just over the road from reception, ensuring easy access to the hotel. For those seeking added security, the hotel provides secure parking options for a daily fee. However, some guests have noted that the parking fees can be quite high, making it a point of contention. The outdoor parking could benefit from better maintenance, but overall, guests appreciate the availability of different parking choices.

Family

Hilton Sorrento Palace stands out as an ideal destination for families seeking a balance of relaxation and activities for children. The hotel offers a fantastic kids club that provides daily activities, ensuring that young guests are entertained throughout their stay. Parents can find peace of mind as their children enjoy the expansive swimming pools, which include special areas for younger swimmers, preventing interference with adult guests. The beautiful and spacious family rooms, some with connecting features, are praised for their comfort and practicality, complemented by modern amenities and large balconies.

The hotel's dining options, particularly the breakfast buffet, receive high marks, with kids especially fond of the crepe station. Conveniently located within walking distance to the Sorrento center, the hotel also assists with excursion bookings, making it a comprehensive base for exploring the Amalfi Coast. Hilton Sorrento Palace leaves a favorable impression with its family-friendly environment, playground, and additional amenities like a kids park. Families repeatedly express their intent to return to this inviting setting, recommending it as a perfect spot for a family vacation.

4 Star

Hilton Sorrento Palace frequently impresses its guests with a high standard of quality, exceeding expectations typically associated with its official four-star rating. Many visitors remark that their experience felt more like a five-star stay, highlighting the hotel's excellent service and extensive amenities. The hotel is located slightly out of town, but its spacious and comfortable rooms, some newly remodeled, make the compromise worthwhile. The stunning four-level pool, combined with breathtaking views, adds to the allure of this large, beautifully designed property. It offers an upscale experience aligned with the Hilton brand, known for its top-notch facilities and accommodating conference options. While the breakfast service received mixed feedback, with some guests noting a lack of enthusiasm among staff, the overall service quality is praised, with certain staff members deserving of five-star recognition. The Hilton Sorrento Palace is characterized by its grandeur and American style, cultivating a memorable and worthwhile experience for those seeking a luxurious retreat in Sorrento.

Business

Hilton Sorrento Palace is highly regarded for its suitability as a venue for business travelers and corporate events. The hotel offers beautiful views, creating an inviting backdrop for conferences. Its extensive facilities can accommodate large conventions or special events with ease, making it an ideal choice for professional gatherings. Business services are readily available, ensuring that all corporate needs are met efficiently. Despite hosting numerous conference attendees, the hotel maintains seamless operations, providing a smooth and professional experience. The presence of an executive lounge adds an extra touch of comfort and convenience for business guests. The service is consistently excellent, contributing to a comfortable and productive stay for those attending congresses or business meetings.

Outdoor Pool

The Hilton Sorrento Palace boasts an outdoor pool that leaves a lasting impression on its guests, praised for its stylish design and resort-like atmosphere. This expansive pool area provides a luxurious experience with multiple levels, enhancing the allure of its stunning setting. Guests frequently highlight the beauty of the pool as well as the immaculate upkeep, ensuring a consistently inviting atmosphere. The pool's location offers breathtaking views over the bay and gardens, adding to its charm. The service around the pool is excellent, extending even to sunbeds, which contributes to a thoroughly enjoyable stay. Whether unwinding in the informal lounge adjacent to the pool or taking a dip, visitors consistently appreciate the spectacular amenities and attentive staff, making it a top recommendation, especially during the warmer months.

Luxury

Nestled in a scenic location with breathtaking views, Hilton Sorrento Palace offers a truly luxurious experience. Renowned for its extraordinary facilities, the hotel boasts spacious, modern rooms furnished to a high standard. Guests rave about the elegant surroundings, highlighting the impressive spa, exquisite outdoor pools, and beautifully designed common areas. The hotel's culinary offerings consistently delight, with a variety of dining options and an exceptional breakfast buffet praised by many visitors.

Though its price point may be considered high, numerous reviews suggest that the quality and ambiance are akin to a five-star establishment. The impeccable level of cleanliness and quality is complemented by attentive, friendly staff who go above and beyond to ensure a memorable stay. Families find the hotel particularly accommodating, with facilities and entertainment options that appeal to both adults and children alike.

Conveniently located within walking distance of Sorrento, this oasis offers tranquility away from the bustling Italian Riviera. Its sophisticated charm and exclusive feel make it ideal for relaxation. The panoramic vistas from various parts of the hotel, particularly the 5th-floor rooms, leave a lasting impression on guests, many of whom express eagerness to return. Hilton Sorrento Palace is more than just a stopover; it's a destination unto itself, offering superb hospitality in a stunning setting.

Romantic

Nestled in the heart of Sorrento, Hilton Sorrento Palace offers an enchanting retreat for couples seeking romance and tranquility. Ideal for honeymooners and anniversary celebrations, this spectacular hotel captivates with its modern, luxurious facilities and breathtaking vistas. Guests find delight in the personal touches, such as being greeted with a cake and bottle of sparkling wine or champagne, making special occasions truly memorable.

The hotel's prime location provides stunning views over Sorrento, the Bay of Naples, and Mount Vesuvius, a sight that never fails to impress, especially at sunset. The private adult rooftop pool and bar offer a secluded escape where couples can unwind and enjoy each other's company in an intimate setting. The terrace, with its awe-inspiring view, is a perfect spot for a romantic evening drink, while the interconnected pools add a touch of grandeur to the already picturesque landscape.

Despite being a mere ten-minute walk from Sorrento's historical center, the hotel's serene ambiance makes it feel like a world unto itself. With spacious, beautifully decorated rooms, every moment spent here is a dream come true, leaving guests eager to return. Whether celebrating a honeymoon or simply savoring a romantic getaway, Hilton Sorrento Palace provides an idyllic backdrop for creating cherished memories.

Yes, Hilton Sorrento Palace has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Hilton Sorrento Palace.

No, Hilton Sorrento Palace doesn't allow dogs.

Yes, parking facilities are available at Hilton Sorrento Palace.

Yes, Hilton Sorrento Palace has a gym.

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