Residence Le Terrazze
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Summary of reviewsResidence Le Terrazze in Sorrento receives widespread acclaim for its breathtaking location and tranquil atmosphere. Nestled in the hills above Sorrento, the hotel offers stunning views of the Bay of Naples, Vesuvius and Sorrento itself, which guests can enjoy from the reception area, breakfast terrace, rooftop and private room balconies. The serene, cooler climate in the hills provides a refreshing retreat from the bustling city center. The free, reliable hourly shuttle service to Sorrento city center is highly appreciated, allowing guests to experience both tranquility and easy access to local attractions.
The hotel staff receive high praise for their friendly and accommodating nature, significantly enhancing the overall guest experience. Many reviews highlight the helpfulness and welcoming demeanor of the staff, which contributes to the hotel's positive reputation. Cleanliness is another strong point with modern, well-maintained rooms that cater to both short and extended stays. Guests find the rooms immaculately clean, comfortable and spacious with beautiful terraces providing stunning views. Despite this, some guests mention that portions of the property could benefit from updates, particularly in terms of décor and bathroom facilities.
Breakfast at Residence Le Terrazze often garners mixed reviews, though there are positive notes about the freshly baked croissants, good coffee and the opportunity to dine on a terrace with a view. While the breakfast is appreciated as a complimentary service, some guests suggest adding more variety, such as fresh fruit or savory options like ham and eggs, to improve the experience.
The on-site dining experience receives high praise with guests frequently lauding the delicious food, excellent meal choices and professional service. The convenience of having a high-quality restaurant nearby is often highlighted as a standout feature with staff going above and beyond to assist with dining options and reservations.
The pool, although garnering mixed feedback, is generally seen as a positive addition to the hotel, especially for families. Guests appreciate its refreshing nature and stunning views, although some suggest improvements in maintenance and heating. The parking facilities are another notable highlight, offering free on-site parking with video monitoring and electric car charging options, which guests find highly convenient.
While the wifi service receives mixed reviews due to intermittent connectivity, it is considered generally satisfactory for basic use. The hotel's beds also receive mixed feedback with some guests finding them comfortable while others point out issues with softness and condition.
Overall, Residence Le Terrazze stands out as a serene, well-located option with incredible views, exceptional staff service and a high level of cleanliness that compensates for minor areas needing improvement. The combination of its scenic location, reliable shuttle service and strong staff contribution makes it a preferred choice for many travelers.
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The hotel staff receive high praise for their friendly and accommodating nature, significantly enhancing the overall guest experience. Many reviews highlight the helpfulness and welcoming demeanor of the staff, which contributes to the hotel's positive reputation. Cleanliness is another strong point with modern, well-maintained rooms that cater to both short and extended stays. Guests find the rooms immaculately clean, comfortable and spacious with beautiful terraces providing stunning views. Despite this, some guests mention that portions of the property could benefit from updates, particularly in terms of décor and bathroom facilities.
Breakfast at Residence Le Terrazze often garners mixed reviews, though there are positive notes about the freshly baked croissants, good coffee and the opportunity to dine on a terrace with a view. While the breakfast is appreciated as a complimentary service, some guests suggest adding more variety, such as fresh fruit or savory options like ham and eggs, to improve the experience.
The on-site dining experience receives high praise with guests frequently lauding the delicious food, excellent meal choices and professional service. The convenience of having a high-quality restaurant nearby is often highlighted as a standout feature with staff going above and beyond to assist with dining options and reservations.
The pool, although garnering mixed feedback, is generally seen as a positive addition to the hotel, especially for families. Guests appreciate its refreshing nature and stunning views, although some suggest improvements in maintenance and heating. The parking facilities are another notable highlight, offering free on-site parking with video monitoring and electric car charging options, which guests find highly convenient.
While the wifi service receives mixed reviews due to intermittent connectivity, it is considered generally satisfactory for basic use. The hotel's beds also receive mixed feedback with some guests finding them comfortable while others point out issues with softness and condition.
Overall, Residence Le Terrazze stands out as a serene, well-located option with incredible views, exceptional staff service and a high level of cleanliness that compensates for minor areas needing improvement. The combination of its scenic location, reliable shuttle service and strong staff contribution makes it a preferred choice for many travelers.
Dog Friendly Aparthotel
This aparthotel is pet-friendly and offers apartment-style accommodations. It provides more space and amenities, making it suitable for longer stays with pets.
Aparthotel with Parking
This property offers free parking and a shuttle to Piazza Antiche Mura. It features panoramic terraces with an outdoor swimming pool and views of Sorrento, the Gulf of Naples, and Mount Vesuvius.
3-Star Aparthotel
This aparthotel provides budget options and has received wonderful reviews from guests. It is also a popular residence among travelers.
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Tennis Courts
Aparthotel with Outdoor Pool
About Residence Le Terrazze
License: 15063080ALB0616, IT063080A1QXELODIB
Guest Reviews
Location
The hotel's free shuttle service, which runs hourly to and from Sorrento, is frequently praised for its convenience, allowing easy access to the bustling city center while offering guests the tranquility of being out of town. This service receives high marks for its reliability and plays a significant role in guest satisfaction.
The friendly and accommodating staff at Residence Le Terrazze also contribute to the positive guest experiences with many reviews commending their helpfulness and welcoming demeanor. Additionally, the hotel is noted for its cleanliness and modern rooms with facilities that cater well to both short and extended stays.
Although some reviews mention the distance from the city center, the overall consensus is that the views, the free shuttle service and the exceptional setting more than compensate for this. The location is particularly appreciated by those looking to avoid the hustle and bustle of Sorrento's main areas while still having excellent connectivity. Overall, Residence Le Terrazze stands out as a serene, well-located option with incredible views and top-notch service.
Breakfast
The hotel also offers a welcoming touch with its complimentary breakfast, which might not always match the photos but is baked fresh each morning. Despite the basic nature of the breakfast, some guests have found it sufficient and particularly enjoyable due to the warm croissants and good coffee, often provided at no extra charge.
There have been mentions of the breakfast being too modest with suggestions for the inclusion of fresh fruit or more savory options like ham and eggs to enhance the variety. Nonetheless, the majority of guests appreciate the effort and the convenience of having a morning meal prepared for them, noting that whatever is served usually adds to the pleasant and cozy atmosphere of the stay. Additionally, the helpful and friendly staff, coupled with the spectacular views and complimentary services like a free shuttle into town and laundry, contribute to an overall positive experience.
Dinner
Rooms
However, reviews indicate that some rooms could benefit from updates with mentions of outdated décor and bathrooms that are on the smaller side. Soundproofing appears to be a common concern, as guests noted being able to hear noise from adjacent rooms. Despite this, guests find the overall atmosphere to be enjoyable, particularly appreciating the spectacular views and the relaxing balconies.
While most rooms are praised for their comfort and amenities, a few reviews mention issues with maintenance and the need for refurbishments. Despite these minor drawbacks, the friendly and efficient staff contribute significantly to a pleasant stay. The on-site pool, which is open all day and offers amazing views, is another highlight frequently mentioned by guests.
In summary, Residence Le Terrazze excels in providing clean, comfortable accommodations with breathtaking views, although some updates to facilities could enhance the guest experience even further.
Beds
Cleanliness
The staff at 'Residence Le Terrazze' receive high marks for their helpfulness and friendliness, enhancing the overall guest experience from arrival to departure. Many visitors describe the hotel as a great place to start their vacation with a reliable and convenient shuttle service despite its somewhat remote location.
The rooms are generally clean, spacious and bright with balconies that provide stunning views. Cleanliness appears to be a consistent theme with daily room cleaning contributing to the guests' satisfaction. However, there are occasional mentions of cleanliness not meeting some guests' expectations, citing issues such as minimal effort from cleaning staff or specific problems in the room.
While some areas show signs of age and a few guests noted issues like outdated bathrooms or small problems such as leaks, the overall impression remains positive. The cleanliness, combined with exceptional staff service and impressive views, makes 'Residence Le Terrazze' a highly recommended stay.
Staff
Guests appreciate the staff's ability to provide pertinent local information, making recommendations for nearby restaurants and booking rides. The level of care extends to personal touches, like arranging gluten-free breakfasts, indicating a profound commitment to guest satisfaction. The reception team is particularly noted for their warm and detailed welcome upon arrival.
Overall, the staff at Residence Le Terrazze stand out as a major highlight, contributing significantly to the positive experiences of guests. Their kindness, responsiveness and genuine care, combined with the beautiful views and excellent amenities of the property, make it a preferred choice for many travelers. The unmatched hospitality and professionalism create an environment where guests feel valued and well-supported throughout their stay.
Wi-Fi
Pool
The pool is generally well-maintained and quiet, allowing a peaceful retreat with ample sunbeds available. However, some guests have pointed out that the pool area could benefit from better cleanliness, maintenance and possibly heating, as the cold water can be off-putting, especially when shaded in the afternoon. Despite these critiques, the pool is often described as a great addition to the hotel, reflecting the staff's dedication to providing a pleasant stay.
Parking
Guests often highlight the convenience and availability of parking, although a few note that, at times, there might be a short wait for a spot. The presence of free, video-monitored parking with electric car charging options adds an extra layer of convenience and security. Furthermore, the opportunity to park right at the hotel entrance is frequently mentioned and valued.
Complementing the parking amenities, the hotel also offers a free, efficient shuttle service to and from Sorrento, which is perfect for those who prefer not to drive. This shuttle service is praised for making access to Sorrento easy and stress-free, adding to the overall positive experience.
In conclusion, the combination of free on-site parking and the reliable shuttle service makes Residence Le Terrazze a highly convenient choice for travelers, whether they are driving their own vehicle or prefer not to.
3 Star
The service quality received commendations for being excellent and the cleanliness of the rooms was up to par with guest expectations. Despite some areas needing further maintenance, such as the facilities and bathrooms, the value for money was highlighted as exceptional with decent meal options available at reasonable prices.
However, while the hotel does offer some solid amenities like a pool, there have been calls for substantial upgrades with some facilities being seen as outdated. Breakfast offerings could also use improvement to meet three-star standards. The limited dining options nearby were noted, which might necessitate planning for meals in advance. Despite these points, many guests found their stay quite pleasant, emphasizing there was nothing significantly negative that detracted from their overall experience. The stunning views and overall service continue to attract visitors, making it a noteworthy option for those traveling to Sorrento.
Dog Friendly
Yes, Residence Le Terrazze has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Residence Le Terrazze.
Yes, Residence Le Terrazze welcomes dogs.
Yes, parking facilities are available at Residence Le Terrazze.
No, Residence Le Terrazze doesn't have a gym.
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