4-Star HotelLocated in the heart of Melbourne, this hotel offers stunning city views and top-notch amenities. Its central location and quality service ensure a comfortable and convenient stay.
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Summary of reviews related to the '4 Star' categoryCrowne Plaza Melbourne by IHG, generally lives up to its four-star rating. Most guests appreciate the modern, clean and well-appointed rooms, often describing them as spotless and comfortable. The hotel features amenities and services expected of a four-star establishment, contributing to a positive stay.
The breakfast service consistently receives praise with many guests finding it fantastic and varied, fitting the high standards of the hotel. The reception area and overall atmosphere of the hotel are described as classy and luxurious. Also noted are the small but important touches that enhance the guest experience, such as the presence of a coffee maker in the rooms.
However, there are areas where the hotel could improve. Some reviews mention the lack of complimentary water, robes and slippers in the rooms, which are typically expected at this level. Inconsistent water pressure and instances of unprofessional staff behavior also point to areas for improvement.
Despite these criticisms, the consensus remains that Crowne Plaza Melbourne offers a wonderful stay with great rooms and superb service, justifying its four-star status for many guests. The combination of a comfortable, high-standard environment and attentive service makes it a solid choice for travelers seeking reliable and pleasant accommodations.
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