Accessible HotelThe Three Horseshoes Hotel provides a 'King Disabled' room which is a wheelchair-accessible ground floor room with a large wet room. It has disabled toilet facilities with wheelchair access and staff willing to assist guests with mobility, visual, and hearing impairments.
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Summary of reviews related to the 'Accessible' categoryThe Three Horseshoes Hotel offers a variety of features that cater to guests with disabilities, ensuring a comfortable and accessible stay. The accommodations are described as accessible with several guests specifically praising the accessible rooms that include king bathrooms. These rooms were often noted to be warm, comfy and well-appointed for those with mobility restrictions.
Visitors reported that disability needs were well accommodated, including accessible dining in the restaurant and facilities that were wheelchair-friendly. Public rooms within the hotel are accessible to all and there is excellent access to the designated disability rooms.
However, it's worth mentioning that the location of some rooms, such as those on the third floor, may pose challenges for some guests, though this was not an issue for others. The entrance from the car park involves steps down to different levels, attributed to the building's age and position.
In addition, there is accessibility parking available and the overall location of the hotel is convenient for those with mobility restrictions, making it easy to access other places. The hotel’s secure reception and responsive service, such as promptly replacing a hair dryer, further enhance the experience for all guests. Despite a few minor challenges, the hotel thoroughly accommodates the needs of disabled guests, ensuring a positive and inclusive stay.
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