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Summary of reviewsOld Town Apartments R11 enjoys a highly advantageous location in the heart of Olomouc, which guests frequently highlight as a standout feature. Positioned adjacent to Upper Square and close to the lively market, the apartments offer close proximity to key attractions, restaurants and bars. This central setting makes it an ideal base for exploring the historical center with notable monuments visible from the windows.
The spaciousness of the apartments also garners praise. Guests appreciate the large living areas and multiple rooms, which contribute to the comfort and convenience of their stay. However, the cleanliness and upkeep of the apartments leave much to be desired. Reviews consistently point out issues with the general tidiness, including dirty carpets, sticky surfaces and unclean bathrooms. Maintenance problems, such as old furniture and broken amenities, are also frequently mentioned.
Despite these cleanliness concerns, the efficiency and helpfulness of the staff are notable positives. Guests commend the hassle-free check-in and check-out process, facilitated by a convenient mailbox system. Communication with the owner is generally described as excellent with quick responses and clear explanations.
On the downside, the Wi-Fi situation is problematic. Many guests report unreliable internet connections, which are often limited to the living room and plagued by slow speeds and frequent drops. The complexity of Wi-Fi passwords further exacerbates these issues.
The condition of the beds is another significant concern. Numerous reviews mention squeaky, unstable and dirty mattresses, as well as bedding that is often stained or has holes. While a few guests found the bedding to smell nice, the majority express dissatisfaction with the overall comfort.
In conclusion, while Old Town Apartments R11 excels in location and spaciousness, it falls short in cleanliness and bed quality. The management's effective communication and efficient check-in process are additional merits, but the unreliable Wi-Fi and subpar beds can impact the overall comfort of the stay.
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