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Summary of reviewsWellness Hotel Diplomat offers a serene, conveniently located retreat that successfully merges tranquility with accessibility. Nestled in a picturesque setting, the hotel is just a short walk from the vibrant village center, making it an ideal base for nature enthusiasts and those seeking local attractions. The beautiful views from the balconies and ample parking further enhance the overall appeal of the location.
Guests commend the breakfast experience, praising the diverse and high-quality selection available. The buffet-style breakfast caters to various dietary needs, including gluten-free options and is marked by fresh ingredients and excellent coffee. The stunning mountain view from the breakfast area contributes to a delightful start to the day. Despite minor feedback on rare instances of limited options, breakfast remains a standout feature.
Dinner at the hotel also receives favorable reviews with guests appreciating the extensive and delicious buffet-style meals. The variety and quality of food, including exceptional pastries, are consistently highlighted. Minor critiques include occasional delays in replenishing the buffet and comments on the à la carte restaurant not fully meeting gourmet expectations.
The rooms at Wellness Hotel Diplomat are widely praised for their spaciousness, cleanliness and pleasant decor. Guests enjoy the comfortable and cozy atmosphere with many rooms offering large balconies and picturesque views. The hotel staff is consistently noted for their friendliness and helpfulness, enhancing the guest experience. Some minor issues were mentioned, such as soft mattresses and outdated TVs without internet access, but overall, the rooms are well-received.
Cleanliness is a strong point at the hotel with rooms and common areas typically well-maintained. While some reviews pointed out areas in the wellness facilities that could use improved hygiene, such as mold and algae near the pool, the overall commitment to cleanliness is appreciated.
The hotel's staff garners high praise for their warmth, kindness and accommodating nature. Guests frequently highlight the positive and supportive atmosphere created by the staff, contributing significantly to their enjoyable stay.
The wellness facilities are notable with guests particularly appreciating the spacious and superb sauna and swimming pool. The relaxation terrace and quality massages further enhance the relaxation experience. Positive feedback extends to the overall wellness area, complemented by the quality meals and breakfast provided.
The pool is another highlight with guests lauding its cleanliness, size and warm water. The addition of hydro massages and the included pool access add to the value and enjoyment of the stay.
However, feedback on the beds reveals mixed opinions with some finding the mattresses too soft or worn out. Issues such as twin beds with separate mattresses and loud creaking were noted, suggesting room for improvement in this area.
In summary, Wellness Hotel Diplomat offers a charming and tranquil stay with standout breakfast and dinner options, a welcoming and helpful staff and excellent wellness facilities. While minor improvements could be made regarding bed comfort and certain areas of the wellness facilities, the overall experience remains highly positive.
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