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Summary of reviewsDays Inn by Wyndham London enjoys a prime location, praised for its proximity to White Oaks Mall, numerous dining options, major transportation routes and essential amenities. Its closeness to Victoria Hospital and the London Health Sciences Centre, alongside convenient public transit and ample parking, adds further appeal, making it ideal for both short and long-term stays.
The breakfast experience elicited mixed reviews. Many guests found breakfast delightful, commending the on-site restaurant, Knotty Pine, for its quality meals. However, some guests expressed confusion about whether breakfast was included in the room rate and found the paid breakfast expensive and portion sizes inadequate. Those who did not mind the extra cost generally enjoyed their meals.
Convenience extended to dinner options as well with positive feedback about the on-site restaurant and nearby eateries like Boston Pizza. Although the on-site restaurant wasn’t always open for dinner, guests appreciated having it as a dining option.
Guest feedback on rooms indicated mixed experiences. Some praised the spacious, comfortable and clean accommodations, noting useful amenities like microwaves. However, others pointed out that many rooms were outdated and required renovations. Issues such as loud air conditioning, musty odors, cleanliness concerns and malfunctioning amenities were common complaints.
The hotel’s staff generally received high marks for their friendliness and helpfulness with particular praise for individuals like Chris and Joshua at the front desk. Nevertheless, there were occasional reports of unprofessional behavior and slow service, particularly at check-in and in the restaurant.
Cleanliness also garnered mixed opinions. While some guests noted clean bathrooms, lobbies and organized rooms, others reported significant issues, including dirty carpets, mold in bathrooms and overall neglected housekeeping.
Similarly, the free WiFi service had mixed reviews. Though some found it functional, many encountered slow, glitchy or non-existent connections, indicating a need for improvement in the hotel’s internet infrastructure.
The pool facilities received praise from families, especially children who enjoyed them and found them well-maintained and clean. However, availability and maintenance issues sometimes affected the experience with guests occasionally finding the pools unkempt or out of service.
For families, the hotel’s amenities, including family rooms and the pool, were appreciated, although hallway cleanliness and room condition raised some concerns. Guests highlighted comfortable and clean beds, though some found them too firm or outdated, causing discomfort.
The hotel delivers a solid three-star experience, deemed satisfactory for its category with decent amenities and a favorable cost-performance ratio. Business travelers benefited from clean, well-equipped rooms and practical facilities but encountered minor inconveniences like paid parking and busy business centers.
The outdoor pool also received positive feedback for its maintenance and pleasant surroundings, despite some preference for an indoor option.
In sum, Days Inn by Wyndham London stands out for its location and friendly staff while requiring improvements in room updates, cleanliness and WiFi consistency to enhance the overall guest experience.
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