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Summary of reviewsLocated in the heart of Bayeux, the Grand Hôtel du Luxembourg & Spa is highly esteemed for its prime location, making it an ideal base for exploring the charming town. The beautiful historical building allows easy access to Bayeux’s lively center, shops and restaurants, all within a short distance. It also features secure parking and a lovely outdoor area with a pool and whirlpool, perfect for unwinding after a day of sightseeing. Guests often praise the hotel for its cleanliness, well-furnished interiors, spacious and comfortable rooms and an overall welcoming ambiance created by the friendly and accommodating staff.
The breakfast receives largely positive feedback with many enjoying the variety and quality of the buffet, including gluten-free options and freshly prepared eggs. The breakfast service, enhanced by the pleasant ambiance and friendly staff, adds to the overall positive experience of the stay. While some guests noted occasional issues with food variety, running out of items and the high cost, the general sentiment remained favorable.
Dining at the hotel is highly recommended for its excellent food and relaxed, lovely atmosphere. The friendly staff enhance the dining experience, although the menu could use more variety and there have been instances when the restaurant was unexpectedly closed. Despite these minor setbacks, the overall dining experience is memorable and enjoyable.
Guestrooms are typically spacious, clean and comfortable, providing a restful environment. Although some rooms may feel slightly outdated and a few lack adequate storage space or air conditioning, the overall cleanliness and tranquility of the rooms, combined with comfortable bedding, make for a pleasant stay. The staff's kindness and professionalism further complement the positive room experience.
Cleanliness is a standout feature with the hotel often cited for its well-maintained interiors. Despite occasional lapses in areas such as room ventilation and specific issues like dusty fans, the general reputation for cleanliness positively contributes to the guest experience.
The hotel's staff are frequently praised for their friendliness and helpful nature. Notable employees such as Clair, Manuella, Etienne and Remi enhance the welcoming atmosphere, making sure guests' needs are efficiently met, ensuring a memorable stay.
The spa facilities are a notable highlight with guests appreciating the luxurious and well-equipped amenities, including a heated pool, sauna and jacuzzi. The spa treatments are highly regarded, offering a relaxing experience accessible until late in the evening. Although there were occasional issues with the jacuzzi's temperature, the spa facilities overall are well-received.
The pool and hot tub facilities add to the hotel's appeal, offering a charming retreat after a day’s exploration. Although the pool is small, it is well-maintained and enjoyed by guests. The prime location and excellent staff further amplify the positive guest experience.
Parking options are convenient and secure, though some guests found the costs slightly high for a four-star hotel. The availability of free public parking nearby provides a practical alternative.
Regarding bedding, guests generally find the beds comfortable, though opinions on mattress firmness vary. The overall sentiment remains positive, attributing to the large, comfortable rooms and supportive staff.
While some guests felt the hotel did not fully meet four-star expectations, citing average breakfast and certain facilities, the general consensus still recognizes the hotel’s strong points, such as its prime location, cleanliness, accommodating staff and excellent spa and dining services.
Overall, the Grand Hôtel du Luxembourg & Spa offers a delightful stay with its central location, pleasant facilities and friendly service, making it a great choice for visitors to Bayeux.
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