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Boutique-style Hotels with Spa in Surbiton
1 HOTEL IN AND AROUND SURBITONRanking can be influenced by the commissions we receive.1 hotel nearby!
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Summary of reviews
Harbour Hotel & Spa Richmond is highly appreciated for its prime location atop Richmond Hill, providing immediate access to Richmond Park and offering easy walks to the vibrant town center and picturesque River Thames. Guests find it an excellent base for both nature walks and city excursions due to its tranquil surroundings and convenient proximity to central London, Kew Gardens and Twickenham. The accessibility to transportation, including a short walk to the train station, further enhances its attractiveness for travelers.
The hotel's breakfast receives mixed reviews; many guests enjoy the variety and quality, describing it as delicious and freshly cooked, often accentuated by the pleasant atmosphere and friendly service. However, some guests found the breakfast expensive and had concerns about service speed and value for money.
Dinner at The Gate restaurant also presents a blend of opinions. Many guests commend the high food quality, delightful atmosphere and fine decor. Popular dishes include the prawn and crab burger with wasabi mayo and the excellent Sunday Roast. Despite these praises, some guests experienced slow service and felt the meals were overpriced and occasionally underwhelming.
The rooms at Harbour Hotel & Spa Richmond are often praised for their spaciousness, cleanliness and beautiful decor with comfortable beds frequently highlighted. Features like complimentary gin and sherry add a charming touch. Recently renovated rooms with modern, stylish fixtures are particularly appreciated. However, minor issues such as room temperature control, inadequate air conditioning and some maintenance problems were noted by a few.
Cleanliness stands out as a strong point, frequently described as spotless, particularly in bathrooms and linens. The spa facilities are also maintained well, contributing to a relaxing ambiance. While most feedback is positive, there are occasional critiques of room cleanliness and cluttered common areas.
The staff at Harbour Hotel & Spa Richmond earn high accolades for their exceptional service and warm hospitality. Descriptions of the staff as helpful, polite and friendly are common with particular praise for the reception and spa staff. Specific employees receive individual commendations for their dedication and attentiveness.
The WiFi service presents a mixed experience with some guests facing connectivity issues while others found it acceptable in certain areas. Staff members are responsive in addressing WiFi concerns, offering room changes if needed.
The spa facilities generally leave a positive impression, noted for their beauty, cleanliness and well-maintained environment. Guests enjoy the relaxing atmosphere and luxury amenities, although some mention crowding and occasional closures.
The gym is well-received, appreciated for its quality equipment and extensive hours, adding to the hotel's health and spa appeal, despite minor mentions of crowding.
The pool facilities receive praise for cleanliness and family-friendliness, although some guests found the pool smaller than expected and noted occasional overcrowding. The hydropool and outdoor hot tub are particularly enjoyed.
Parking is a point of contention; while some guests find the provision of free parking beneficial, others feel the £15 daily fee is excessive and note limited space availability.
Overall, Harbour Hotel & Spa Richmond offers a blend of positive experiences with exemplary service, prime location and well-maintained facilities, despite occasional areas for improvement in terms of dining costs, room temperature control and parking arrangements.
The hotel's breakfast receives mixed reviews; many guests enjoy the variety and quality, describing it as delicious and freshly cooked, often accentuated by the pleasant atmosphere and friendly service. However, some guests found the breakfast expensive and had concerns about service speed and value for money.
Dinner at The Gate restaurant also presents a blend of opinions. Many guests commend the high food quality, delightful atmosphere and fine decor. Popular dishes include the prawn and crab burger with wasabi mayo and the excellent Sunday Roast. Despite these praises, some guests experienced slow service and felt the meals were overpriced and occasionally underwhelming.
The rooms at Harbour Hotel & Spa Richmond are often praised for their spaciousness, cleanliness and beautiful decor with comfortable beds frequently highlighted. Features like complimentary gin and sherry add a charming touch. Recently renovated rooms with modern, stylish fixtures are particularly appreciated. However, minor issues such as room temperature control, inadequate air conditioning and some maintenance problems were noted by a few.
Cleanliness stands out as a strong point, frequently described as spotless, particularly in bathrooms and linens. The spa facilities are also maintained well, contributing to a relaxing ambiance. While most feedback is positive, there are occasional critiques of room cleanliness and cluttered common areas.
The staff at Harbour Hotel & Spa Richmond earn high accolades for their exceptional service and warm hospitality. Descriptions of the staff as helpful, polite and friendly are common with particular praise for the reception and spa staff. Specific employees receive individual commendations for their dedication and attentiveness.
The WiFi service presents a mixed experience with some guests facing connectivity issues while others found it acceptable in certain areas. Staff members are responsive in addressing WiFi concerns, offering room changes if needed.
The spa facilities generally leave a positive impression, noted for their beauty, cleanliness and well-maintained environment. Guests enjoy the relaxing atmosphere and luxury amenities, although some mention crowding and occasional closures.
The gym is well-received, appreciated for its quality equipment and extensive hours, adding to the hotel's health and spa appeal, despite minor mentions of crowding.
The pool facilities receive praise for cleanliness and family-friendliness, although some guests found the pool smaller than expected and noted occasional overcrowding. The hydropool and outdoor hot tub are particularly enjoyed.
Parking is a point of contention; while some guests find the provision of free parking beneficial, others feel the £15 daily fee is excessive and note limited space availability.
Overall, Harbour Hotel & Spa Richmond offers a blend of positive experiences with exemplary service, prime location and well-maintained facilities, despite occasional areas for improvement in terms of dining costs, room temperature control and parking arrangements.
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Spa
Boutique-Style
Luxury
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