Accessible HotelThis resort hotel offers rooms and facilities for disabled guests and wheelchair access.
Show more
Summary of reviews related to the 'Accessible' categoryThe 'S Club Resort Hotel Aqua Park and Spa' demonstrates a commitment to accommodating guests with special needs with loyal owners and quite helpful staff who often go out of their way to assist with accessibility requirements. The location is favorable, being close to both the city and the airport with effortless transport options, making it ideal for layovers. The resort features accessible parking spaces and generally aims for an accessible environment.
However, there are notable shortcomings. Certain areas of the facility, including the spa, are not well accessible with steps and curbs that pose challenges for wheelchair users. Some rooms, such as those on higher floors, are difficult to access due to the lack of an elevator. There are also mentions of incomplete accessibility in advertised barrier-free apartments and various areas of the complex. Despite these issues, the proactive staff often assists in making transport arrangements like taxis to ease mobility for guests with disabilities.
Overall, while the resort shows a positive intent and some infrastructure for accessibility, there are significant areas that need improvement to be effectively usable for all guests.
Show moreRead review summaries for all categories
