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Summary of reviewsOUTRIGGER Surin Beach Resort - SHA Extra Plus is ideally situated just steps from the scenic Surin Beach, making it a perfect retreat for beach lovers. Guests appreciate its prime location with the beach being a short walk away and its easy access to local shops, restaurants and bars. This balance of tranquility and convenience offers a well-rounded vacation experience.
The resort excels in multiple areas, starting with its facilities. The rooms are modern, spacious and clean with comfortable beds and tasteful decorations, often described as beautiful and luxurious. Guests enjoy amenities like a large pool, a well-equipped gym and private outdoor baths in some rooms. Despite minor critiques about storage space and room design, the rooms' overall appeal is a highlight.
Cleanliness is another strong point with high standards maintained throughout the hotel, including regular room refreshes by diligent housekeeping staff. The resort’s staff is repeatedly praised for their friendliness, attentiveness and exceptional service, enhancing the overall guest experience. Special mentions for personalized gestures for occasions like birthdays add to the charm.
Dining at the resort is a delightful experience. The breakfast buffet offers a wide variety of delicious options, including fresh and diverse dishes that accommodate various dietary preferences. Guests also commend the Nalu Bar & Grill for its high-quality, Michelin-standard cuisine, despite the higher prices and limited Thai dish options.
The two pools are well-maintained and aesthetically pleasing, providing a relaxing ambiance with comfortable loungers and poolside amenities. Families find the resort particularly welcoming with a smaller pool for kids, a family-friendly atmosphere and dedicated service ensuring a memorable stay for all ages.
Additional conveniences include a highly efficient and user-friendly app for booking tours and ordering food, as well as reliable Wi-Fi and good shower facilities. The gym, though small, is well-equipped with modern machines and complemented by complimentary fitness classes, catering well to fitness enthusiasts.
The proximity to Surin Beach, known for its beauty and serene environment, is a standout feature. Guests love the easy, short walk to the beach and its quiet, less crowded nature, which adds to the overall appeal of staying at the resort.
Overall, OUTRIGGER Surin Beach Resort - SHA Extra Plus is celebrated for its excellent location, high-quality facilities, exceptional service and a welcoming atmosphere that makes it an ideal choice for a tranquil and enjoyable getaway within Phuket. Show more
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Resort near The Beach
Outrigger Surin Beach Resort is located across the road from Surin Beach. It provides very short walk to Surin beach. The hotel offers modern, clean rooms and multiple pools.
Resort for Honeymoon
Located near Surin Beach, this resort offers comfortable rooms and suites with modern amenities. Its convenient location and relaxing atmosphere make it a good option for couples seeking a romantic beach vacation.
Resort with Spa
Offers a spa with a range of treatments. Provides a relaxing environment for guests to unwind and rejuvenate. Guests praise the skilled therapists and tranquil atmosphere.
Romantic Resort
Outrigger Surin Beach Resort is recommended for couples seeking a romantic stay near Pansea Beach. The resort offers comfortable accommodations and is conveniently located near local attractions and dining options.
Resort with Swimming Pool
This 5-star resort offers a year-round outdoor pool and a fitness area. It is located a short distance from the beach and popular attractions like The Plaza Surin Shopping Mall. The resort provides a blend of relaxation and accessibility.
Outdoor Pool
Resort for Yoga
Offers yoga classes and wellness facilities, providing a relaxing environment for guests. The resort focuses on offering a comfortable and enjoyable stay close to Surin Beach.
Resort with Outdoor Pool
This resort features two outdoor pools for guests to enjoy. Specific room types offer direct pool access and private plunge pools.
Luxury Resort
Resort Taking Steps Towards Sustainability
Family Friendly Resort
Resort with Gym
5-Star Resort
Room Types
Superior 1 KingModern rooms featuring a sitting area, king size bed and en-suite bathroom with shower.
Surin Studio Balcony 1 KingRelax and enjoy the privacy of your Surin Studio balcony with an abundance of natural light. Each room features an en-suite bathroom with a shower.
Grand Surin Suite 1 KingTwo-level suite with separate bedroom and living area, with balcony overlooking swimming pool.
Plunge Pool Suite 1 KingContemporary and spacious suite featuring secluded garden terrace with private plunge pool. Each room features an ensuite bathroom with separate shower and bathtub.
Deluxe Pool Access 1 KingModern rooms with direct pool access, featuring balcony, sitting area, king size or twin beds.
Deluxe Pool Access 2 TwinsModern rooms with direct pool access, featuring balcony, sitting area, king size or twin beds.
Superior Pool View 2 TwinsModern rooms overlooking swimming pool, featuring balcony, sitting area, king size or twin beds.
Superior Pool View 1 KingModern rooms overlooking swimming pool, featuring balcony, sitting area, king size or twin beds.
Superior 1 QueenThese contemporary rooms feature a queen size bed and ensuite bathroom with a shower.
Deluxe Suite 1 KingModern lifestyle suite featuring a separate living room and a bedroom with a king size bed. Private ensuite bathrooms are equipped with a separate bathtub and shower.
Guest Reviews
9.0
Excellent
Location
OUTRIGGER Surin Beach Resort - SHA Extra Plus is perfectly nestled just steps away from the picturesque Surin Beach, providing an excellent location for beach lovers. Guests consistently praise its proximity with only a short walk or mere minutes required to reach the stunning shoreline. The convenience of being close to the beach, complemented by serene surroundings, makes it an ideal escape for those seeking a peaceful retreat within Phuket.
The resort stands out not only for its prime beachfront position but also for its accessibility to local shops, restaurants and bars, making it an all-encompassing base for visitors. Despite being in a relatively quiet area, guests mention the ease of finding dining and shopping options nearby, contributing to a well-rounded vacation experience.
The hotel's facilities also receive positive remarks, including modern, spacious and clean rooms with comfortable beds. Guests particularly appreciate the large pool, gym and various amenities enhancing their stay. The staff's friendliness, cleanliness and overall service quality further elevate the experience, making it a top choice for a tranquil getaway.
However, some noted the proximity to the road could make the location noisy and dusty at times. Additionally, while the beach's beauty is frequently highlighted, a few guests mentioned occasional litter and rough ocean conditions.
Overall, the Outrigger Surin Beach Resort is celebrated for its incredible location right across from one of Phuket's loveliest beaches, combined with excellent services and easy access to local hotspots.
Breakfast
Breakfast at OUTRIGGER Surin Beach Resort - SHA Extra Plus receives high praise from guests for its excellence and variety. The buffet breakfast offers an array of options, including a selection of coffees, teas and freshly prepared dishes like eggs Benedict. Guests consistently describe the breakfast as delicious, extensive and lovingly prepared with fresh ingredients.
The breakfast menu changes daily, adding to the variety and accommodates diverse dietary preferences, including milk alternatives. Many guests highlight the breakfast as a standout feature of their stay, enjoying both à la carte and buffet choices in a relaxing and beautiful atmosphere.
The staff's friendliness and attentiveness contribute significantly to the positive dining experience, often noted as fun and kind. Although a few reviews suggest that the breakfast could benefit from additional variety and more consistent service, the overall feedback remains exceedingly positive. The consistently high quality, variety and freshness of the food make breakfast at Outrigger Surin Beach Resort a memorable and enjoyable part of the stay.
Dinner
Outrigger Surin Beach Resort offers a delightful dining experience with its on-site restaurant, Nalu Bar & Grill, consistently praised for its delicious and high-quality food. Guests rave about the amazing dishes, from breakfast to dinner with offerings that cater to a range of preferences including high-end seafood and steak dishes. The restaurant is noted for its professional staff and the exceptional cuisine which some describe as Michelin-standard. Despite being a bit on the pricey side, the restaurant receives accolades for its fantastic and tasty meals, making it a top choice for dining within the hotel.
However, some guests pointed out the high cost and a limited menu lacking in Thai options, which could be a letdown for those seeking authentic local flavors. Nonetheless, the overall consensus highlights a wonderful and satisfying dining experience with excellent, top-notch food that leaves a lasting impression.
Rooms
OUTRIGGER Surin Beach Resort - SHA Extra Plus receives high praise for its rooms, consistently noted for their cleanliness and spaciousness. Guests appreciate the modern, stylish interiors and the high-quality furnishings, which include exceptionally cozy beds and bright white linens. The rooms are often described as beautiful, stunning and tastefully decorated, contributing to a comfortable and welcoming atmosphere.
Many reviews highlight the spacious nature of the rooms, accommodating families and providing ample space to relax. Rooms with direct pool access and private outdoor baths add a touch of luxury that guests enjoy. Housekeeping is reliably excellent, ensuring that rooms are well-maintained and spotless.
Despite the overwhelmingly positive feedback, some guests mention room for improvement. A few reviews point out limited wardrobe and storage space with some rooms being smaller than anticipated. Another minor critique involves the room design, where better arrangement could enhance functionality, especially regarding luggage and clothes storage.
In summary, the rooms at Outrigger Surin Beach Resort are praised for their expansive, clean and stylish environment, making them a highlight of the stay, while minor adjustments in room layout and storage would enhance the overall experience.
Beds
Guests at Outrigger Surin Beach Resort frequently highlight the comfort and quality of the beds. Many reviews describe the beds as very comfortable, soft and cozy with some guests specifically praising the large size and excellent pillows. Several visitors found the beds and overall room design to add to a pleasant stay. However, a few guests felt that the mattresses were too hard for their preferences and mentioned the need for additional mattress toppers. Despite this, the consensus indicates that the beds significantly contribute to a restful and enjoyable experience at the resort.
Cleanliness
OUTRIGGER Surin Beach Resort - SHA Extra Plus stands out for its exceptional cleanliness and comfort, making it a top choice for visitors seeking a pristine environment. From immaculately cleaned rooms to spotless common areas, guests consistently praise the high level of cleanliness maintained throughout the hotel. Housekeeping diligently ensures that rooms are refreshed daily, contributing to the fresh and inviting atmosphere.
The hotel's facilities, including a very clean and comfortable swimming pool and a well-equipped gym, support this high standard of hygiene. The grounds are noted to be clean and well-maintained, enhancing the overall aesthetic appeal of the property. Guests appreciate the attention to detail in the hotel's newly renovated and modern decor, which includes thoughtfully decorated and spacious rooms with large, well-designed bathrooms.
Besides the cleanliness, other aspects such as the extremely helpful and friendly staff, the hotel's proximity to a beautiful beach and the comprehensive amenities provided, contribute to a seamless and pleasant stay. Despite minor issues such as occasional stains on bedding and the need for improved housekeeping in some areas, the overwhelming consensus is that Outrigger Surin Beach Resort is a clean, comfortable and well-maintained destination, ideal for those prioritizing hygiene and modern comforts in their travel accommodations.
Staff
The staff at OUTRIGGER Surin Beach Resort - SHA Extra Plus have consistently received high praise from guests for their exceptional service. Words like friendly, helpful and welcoming repeatedly appear in reviews, highlighting the team's dedication to ensuring a pleasant stay. Guests mention that the staff are incredibly accommodating, always ready to cater to individual needs and go the extra mile to make each visit special.
Matt at reception, in particular, stands out for his friendliness and helpfulness, while the restaurant staff are celebrated as both awesome and attentive. The service across all departments, from reception to kitchen and cleaning, is described as impeccable with staff often making thoughtful gestures for special occasions like birthdays.
The overall atmosphere created by the team is one of warmth and professionalism with many guests noting that the hospitality rivals some of the best they've experienced in Thailand. Employees are consistently described as smiling, polite and courteous, contributing to the hotel's exceptional reputation. The attentiveness and care provided by the staff ensure that guests' needs are met promptly and efficiently, making it clear that customer satisfaction is a top priority.
In summary, the staff at Outrigger Surin Beach Resort are a significant asset to the hotel, providing memorable experiences through their friendly demeanor and exceptional service.
Wi-Fi
The OUTRIGGER Surin Beach Resort - SHA Extra Plus offers a streamlined experience through its highly efficient and user-friendly app. This convenient tool allows guests to effortlessly book tours order food and even request amenities like water, slippers and a shower cap delivered straight to their room. The app, which can be easily accessed by scanning a QR code, also includes a useful chat feature that ensures quick responses to any questions or requests. This digital service enhances the overall stay by making in-room dining and activity bookings simple and efficient. Additionally, the resort provides great Wi-Fi and maintains good water pressure and temperature in the showers, further contributing to a comfortable and seamless experience for guests.
Gym
The gym at Outrigger Surin Beach Resort is well-regarded for its good range of new equipment that includes treadmills, stair steppers, spinning bikes and weight training machines. While it is a bit on the smaller side and some guests noted that it could benefit from additional equipment, it offers everything needed for a basic daily workout. Many guests found it to be one of the nicest gym experiences in Southeast Asia, appreciating its modern and well-maintained facilities. Additionally, the resort offers complimentary fitness classes several times a week, adding extra value for fitness enthusiasts. Overall, the gym, along with the resort's proximity to the beach and other amenities, contributes positively to the guest experience.
Pool
The pool facilities at OUTRIGGER Surin Beach Resort - SHA Extra Plus are frequently highlighted for their aesthetic appeal and relaxing ambiance. Guests consistently praise the hotel for its two lovely, clean and comfortable pools, which are described as beautifully designed and well-maintained. The calming environment around the pool areas adds to the overall relaxed vibe of the resort.
Visitors especially appreciate the attention to detail around the pools, as well as the cleanliness and perfect water temperature. Though some mention the pools are on the smaller side and can be somewhat shaded, this doesn't detract from their enjoyment. Comfortable loungers and soft towels provided at the pools further enhance the relaxation experience. Additionally, the presence of pool toys adds a fun element for families and kids.
Despite their size, the pools are generally described as cozy, peaceful and perfect for an unwinding swim, particularly in the mornings and afternoons. The poolside bar and happy hour are also notable features that match the pleasant and relaxed atmosphere of the pool areas. Overall, the pool facilities contribute significantly to the serene and pleasurable stay at the resort.
Beach
The OUTRIGGER Surin Beach Resort - SHA Extra Plus boasts a prime location with exceptional proximity to the magnificent Surin Beach, one of Phuket's most beautiful and quietest spots. Guests consistently highlight how easy it is to access the beach with many noting it is just a short 2-5 minute walk away. The beach lies directly across the road from the hotel, often described as being about 100 meters or merely a few minutes on foot.
Visitors appreciate the tranquil and lovely beachfront setting, which is complemented by small but excellent dining options. The location is especially favored for its quiet, less crowded atmosphere, which offers plenty of space and sun loungers for relaxation. The convenience of the hotel's position next to Surin Beach makes it a great factor in choosing this accommodation.
Though not exclusive to the hotel, Surin Beach is highly praised for its beauty and accessibility, contributing significantly to the overall experience.
Family
The Outrigger Surin Beach Resort – SHA Extra Plus stands out as an excellent destination for family vacations, offering a warm and welcoming atmosphere. The staff is noted for their exceptional kindness and attentiveness to both adults and children, ensuring that every member of the family feels cared for and valued. The rooms are described as beautiful, clean and comfortable, making them ideal for families seeking a cozy retreat. The hotel is conveniently located just 200 meters from a family-friendly beach, which, despite having high waves, remains a good spot for swimming.
Families with young children may appreciate the smaller, less crowded pool that provides a private feel. Although the resort can get a bit noisy due to the number of families with young kids, the overall environment is laid-back and child-friendly. The hotel's close-knit, family-oriented vibe makes it an appealing choice for those with young children, as well as for couples looking for a quiet, relaxing vacation. The dedicated service and genuine care from the staff create a memorable experience, making this resort a highly recommended option for family vacations.
5 Star
Outrigger Surin Beach Resort presents a mixed impression regarding its star rating with some platforms listing it as a 4-star and others as a 5-star hotel. Guest reactions to this classification vary—some feel it absolutely deserves 5 stars due to its excellent hospitality and care, while others question its five-star status, citing slightly worn-out rooms and limited breakfast variety.
Despite these mixed opinions, the overall sentiment towards the resort is positive. Guests praise the hotel's customer service, highlighting the staff's politeness, attentiveness and efficiency in resolving issues. The resort's recent modernization and renovation in early 2022 add to its appeal, making it a cozy, small haven that many would love to revisit. Recommendations for travelers are common, coupled with a general sense that everything about the hotel is satisfactory, amazing and above all in its customer service.
Luxury
OUTRIGGER Surin Beach Resort - SHA Extra Plus offers travelers an elegant and luxurious experience. Guests frequently highlight the luxurious bathrooms and high-quality amenities, which contribute to a feeling of a five-star standard throughout the property. The private swimming pool is often praised for being great, refreshing and clean, adding a delightful touch to the stay. Beautifully situated, the resort's location justifies a five-star rating in the eyes of many.
There are mixed opinions regarding the overall star rating of the hotel. While some guests feel it deserves a solid five-star status due to the exceptional features and high standards, others argue it leans more towards a strong four-star classification. Certain aspects, such as the lack of a beach, the presence of a small pool and a limited restaurant, are points that some visitors feel fall short of five-star expectations. Nevertheless, the hotel's restaurant garners acclaim for offering Michelin-standard exquisite and tasty dishes, adding a gourmet element to the stay.
Overall, Outrigger Surin Beach Resort provides affordable luxury with very high-quality amenities, making it a commendable choice for travelers seeking a blend of elegance and comfort, though some might argue it’s closer to a high-end four-star hotel rather than a definitive five-star resort.
Yes, OUTRIGGER Surin Beach Resort - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at OUTRIGGER Surin Beach Resort - SHA Extra Plus.
No, OUTRIGGER Surin Beach Resort - SHA Extra Plus doesn't allow dogs.
No, parking facilities aren't available at OUTRIGGER Surin Beach Resort - SHA Extra Plus.
Yes, OUTRIGGER Surin Beach Resort - SHA Extra Plus has a gym.