Accessible HotelThis hotel offers wheelchair accessible rooms with features such as accessible door locks, adequate clear turning space in bathrooms, portable bathtub seats, handheld showers with hoses, handrails, and accessible bathroom controls. There is level access into the venue with automatic doors.
Show more
Summary of reviews related to the 'Accessible' categoryLocated in the heart of Birmingham, the Crowne Plaza Birmingham City, an IHG Hotel, offers a convenient and accessible stay for guests with disabilities. The hotel's prime location ensures easy access to public transport options, including train and bus stations, although the steep hill from the train station may be challenging for some. The central location provides accessibility to a variety of amenities, shops and popular venues like the Bull Ring Shopping area, Symphony Hall and concert venues, making it ideal for tourists exploring the city.
For those driving, the hotel provides accessible parking locations, despite some reviews noting a lack of dedicated disabled parking spaces. The hotel rooms themselves offer accommodation suited for guests with disabilities with attributes such as wheelchair accessibility and stair-free access. Yet, some guests reported issues such as limited accessible rooms and insufficient furniture in accessible rooms.
The staff at the Crowne Plaza Birmingham City are noted for their helpfulness, particularly towards guests with disabilities and the hotel’s facilities are generally regarded as meeting accessibility needs. Nonetheless, there have been occasional problems meeting full accessibility obligations, such as malfunctioning doors for wheelchairs and impaired room features. Additionally, certain aspects such as the toilet flush and missing shower doors in accessible rooms were points of concern for some visitors.
Despite these issues, the hotel generally provides good overall access and convenience with an advantageous location close to numerous city attractions and public transport. This makes it a practical choice for travelers seeking an accessible and centrally-located accommodation in Birmingham.
Show moreRead review summaries for all categories
