Business HotelSummary of reviews related to the 'Business' categoryCricklade House Hotel, Sure Hotel Collection by Best Western is described as a quiet location with plenty of parking, making it a good choice for business travelers. However, guests have reported issues with customer service with some even suggesting that the hotel is not worth its 4-star rating. Reviews mention a lack of availability for spa treatments and a bar menu only available at lunchtime. Guests have also had to pre-order food and have experienced issues with a cashless establishment. The hotel has also had problems with staffing, resulting in a lack of full breakfast facilities and no option of a cooked breakfast. Some guests were also charged a £25 retention fee upon arrival, which they found insulting as it was not mentioned prior to booking. Due to expensive restaurant prices, guests tend to eat elsewhere.
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