This hotel offers accessible Queen Bed Suites with roll-in showers, featuring wheelchair-width doorways, closed captioned TVs, and telephone accessibility kits. It also provides Hearing Accessible King Studio Suites and Queen Accessible Bath Tub Suites. Accessible features include accessible parking, a front desk, and a path to the elevator. An indoor pool is available.
Comfort Inn & Suites Taylor - Detroit garners praise for its strategic and convenient location, which is ideal for travelers. The hotel is situated near the airport and major freeways, offering easy access to Detroit’s city center and attractions like the Henry Ford Museum. Its proximity to various restaurants and stores, including a nearby Walmart, strikes a perfect balance between accessibility and tranquility.
Guests have generally positive experiences with the hotel’s breakfast, which provides a range of nutritious options. The breakfast area is noted for its cleanliness and the attentive staff, with many guests enjoying the complimentary offerings such as the Belgian waffle maker. While some guests wish for more variety or healthier options, the breakfast consistently helps to start the day on a positive note.
The rooms at Comfort Inn & Suites Taylor - Detroit are highlighted for their comfort and cleanliness. They are modern and spacious, featuring amenities like comfortable beds, which are appreciated by families and solo travelers alike. The hotel’s high standard of cleanliness is frequently praised, with guests noting that the environment is fresh and well-maintained. The easy accessibility of rooms, thoughtful features like walk-in showers, and amenities like an indoor pool contribute to a guest-friendly environment.
Cleanliness is a standout aspect throughout the hotel, with facilities that are described as refreshing and well-kept. The location’s quiet surroundings complement the cleanliness, contributing to the serene and secure atmosphere that guests value.
The staff at Comfort Inn & Suites Taylor - Detroit is repeatedly commended for their exceptional service and warm, welcoming demeanor. From the front desk to the breakfast team, guests describe the staff as professional, helpful, and dedicated to providing a positive experience. The hospitality and kindness of team members like Trina, Heather, and Dawn enhance the guest experience, making it memorable and encouraging repeat visits.
Additional amenities, such as the indoor pool, offer a pleasant addition to the stay, particularly for families with children. Though there are suggestions for extended pool hours and adjustments to the temperature, the facility remains a well-received feature. Furthermore, the parking area is conveniently located and generally provides ample spaces, although larger vehicles might occasionally find the spaces narrow.
Overall, Comfort Inn & Suites Taylor - Detroit delivers a clean, comfortable, and convenient experience, supported by exceptional staff and thoughtful amenities. Its appealing location and welcoming environment make it a preferred choice for travelers exploring the Dearborn area and beyond.
La Quinta Inn by Wyndham Detroit Southgate is often praised for its strategic and convenient location. Close to Detroit Metropolitan Airport and major highways like I-75, it offers quick access to downtown Detroit, the Detroit River, shops, restaurants and supermarkets. This makes it an excellent base for both business and leisure travelers, particularly those with tight travel schedules or visiting family. The serene and quiet environment adds to its attractiveness, despite some guests noting that other nearby hotels might offer superior accommodations.
Guests have varied opinions about the breakfast service, appreciating the continental offerings like waffles and fresh coffee. However, some found the options limited and plain, especially when the service was impacted by COVID-19 restrictions. The breakfast area was well-equipped and the staff’s friendly service was often highlighted.
The rooms at La Quinta Inn provide essential amenities, including mini-fridges, microwaves and coffee pots with some guests noting that they were clean and comfortable. The helpful and friendly staff significantly enhances the guest experience, often accommodating requests like room changes. However, many reviews point to outdated furnishings, unpleasant odors and cleanliness issues such as stained carpets and mold in bathrooms. Despite these drawbacks, some guests felt that the hotel offered reasonable value for the price.
The hotel's cleanliness is frequently criticized. Common complaints include dirty, stained carpets and inconsistent housekeeping. Reports of built-up dirt, remnants from previous guests and unpleasant odors are common in both rooms and public areas. Some guests did note improvements upon subsequent visits but suggest significant updates and better housekeeping are needed.
Notably, the staff at La Quinta Inn is commendable, often described as friendly, helpful and professional. Positive interactions with front desk personnel and management contribute to guest satisfaction, making stays more enjoyable.
Opinions about the beds are mixed; many guests found them clean and comfortable, particularly those with back issues. However, others reported that the beds were too small, worn out or uncomfortable with issues like flat pillows and sunken mattresses.
Overall, La Quinta Inn by Wyndham Detroit Southgate serves as an affordable and convenient lodging option, especially for those seeking proximity to the airport and Detroit's attractions. While it meets essential needs without frills and is complemented by a friendly staff, the hotel falls short in cleanliness and modernity, positioning it as a practical choice for short, budget-conscious stays rather than extended visits or special occasions.
This hotel offers a selection of wheelchair-accessible units, including Standard King Bed Mobility Accessible (Roll-In Shower), Standard King Bed Mobility Accessible (Accessible Tub), and Standard King Bed Accessible Bathtub (Communications) rooms. It also lists Standard King Room with Roll-In Shower - Mobility Access.
This hotel features specific accessible room types such as 1 King Accessible Tub Non-Smoking, 1 King Hearing Accessible Fridge Microwave Suite Non-Smoking, King Room - Mobility/Hearing Accessible, Queen Room with Bath Tub - Mobility Access/Non-Smoking, and Queen Room with Two Queen Beds - Hearing Access/Non-Smoking. It offers wheelchair-accessible facilities and bathrooms.
Summary of reviews related to the 'Accessible' category
American Inn & Suites Metro Airport receives mixed reviews regarding its accessibility for guests with disabilities. Key positive aspects include the hotel being generally accessible with convenient and easily accessible facilities. The presence of wheelchair-accessible rooms and bathrooms is noted and there is helpful staff assistance, evident when they helped guests move into their rooms despite the elevator being temporarily out of service. The spacious nature of the updated rooms also adds to its appeal.
However, there are areas that need improvement. Occasionally, handicapped parking is insufficient and some guests had to seek alternative accommodations due to a lack of accessible features. Issues like missing housekeeping services, uncomfortable beds and difficulties with room keys also detracted from the overall experience. Nonetheless, its close proximity to the airport remains a major advantage for travelers, especially those with mobility challenges.
The Leo Collection Detroit, an Ascend Collection Hotel, is highly regarded by guests for its advantageous location, providing easy access to downtown Detroit and nearby attractions, while offering the tranquility of an industrial park setting. Visitors appreciate the clean, spacious rooms equipped with modern amenities such as luxurious bathrooms and comfortable beds, contributing to a restful stay. The hotel's cleanliness is consistently praised, enhancing the inviting ambiance across both private and public areas, such as the contemporary lobby.
The staff at the hotel are repeatedly commended for their exceptional friendliness and professionalism, often going above and beyond to ensure guest satisfaction. Notable employees receive mentions for their outstanding service, fostering a hospitable environment that complements the well-maintained property.
Breakfast at The Leo Collection is generally favorably reviewed for its variety and customer service, though some guests noted room for improvement. A standout item, such as the waffles, is appreciated, contributing to a satisfactory start to the day despite occasional shortcomings in variety.
Families find the hotel particularly welcoming, especially with features like the pool, which is noted for its cleanliness and extended hours. While the pool receives mixed feedback due to maintenance issues occasionally impacting guests' enjoyment, it still provides a source of leisure and relaxation when available.
The hotel also stands out for its pet-friendly policies, accommodating dogs without additional fees, making it a popular choice among pet owners.
Overall, The Leo Collection Detroit offers a compelling blend of comfort, convenience, and affordability, making it an attractive option for a wide range of travelers visiting the Detroit area.
This hotel is entirely wheelchair accessible and has elevators. Accessible features include accessible parking, accessible routes to common areas, and accessible rooms with grab bars and lowered amenities.