Doubletree by Hilton Phoenix Mesa enjoys a favorable reputation, largely marked by positive guest experiences. The hotel's prime location near Tempe Mesa makes it easily accessible and close to various dining and entertainment options with many guests praising its convenience and scenic views. The breakfast offerings are generally well-received for their quality and variety, despite some feedback regarding the cost and occasional service of cold items. The rooms are consistently highlighted for their spaciousness, cleanliness and comfort with high marks for the quality of the beds even though there are occasional comments about firmness and cleanliness concerns.
Cleanliness is a standout feature across the hotel, from the spotless rooms to the well-maintained common areas, earning commendations for the diligent cleaning staff. The staff at Doubletree by Hilton Phoenix Mesa are frequently praised for their exceptional service with specific mentions of friendliness and a welcoming demeanor that enhances the guest experience. Sabrina and Tristan are noted for their outstanding service.
The pool area, while generally appreciated for its cleanliness and enjoyable features like waterfalls, receives mixed feedback regarding its size and the consistency of the pool heating. Finally, while many guests found the beds to be particularly comfortable and conducive to a good night's rest, there are a few comments about the need for improved bed quality and addressing occasional cleanliness issues with the bedding.
Overall, Doubletree by Hilton Phoenix Mesa leaves a positive impression with its convenient location, excellent staff service and comfortable, clean accommodation being the most frequently lauded aspects.
W Scottsdale is a hotel that boasts an exceptional staff that goes above and beyond to make every guest feel welcome and accommodated. From the roundabout valet greeting to the friendly front desk, every staff member engages guests in a helpful and accommodating manner. Mike, the check-in and concierge person, receives high praise for his fabulous service. Room service is also top-notch with quick and great service. Guests appreciate the cleanliness of their rooms and mention how friendly the staff is. The electric nightlife and amazing atmosphere, combined with the exceptional staff make it a complete experience. Many guests were impressed with how well the staff attended to their needs and they can't wait to return. The location is perfect and the staff once again stands out for their excellent service, courtesy and attentiveness. Pool and bartending staff are also noted for being nice and security impresses guests with their vigilance in enforcing mask-wearing on the deck area.
The Scott Resort & Spa is a luxurious and beautifully designed boutique hotel that offers superb service and facilities. Its convenient location allows guests to easily explore the Old Town area by foot and the hotel's complimentary rides within a 3-mile radius make exploring even more accessible. The breakfast offerings received positive reviews with many guests describing the food as great and delicious. The dinner at the hotel received mixed reviews, but most guests found the food to be delicious and enjoyable. The rooms are clean, spacious and well laid-out with modern updates and Havana themes. The hotel is well-maintained and has a lot of positive comments about its cleanliness. The staff is welcoming, warm and professional with standout employees earning praise for exceptional customer service. The spa is a must-visit with exceptional service and a fabulous experience. The pool is a popular feature among guests with most reviews mentioning it as a highlight of their stay. The hotel is suitable for families with activities suitable for everyone. The beds are comfortable, enabling a great night's sleep. Overall, The Scott Resort & Spa is a wonderful place to stay and is highly recommended by its guests.
The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
DoubleTree by Hilton Paradise Valley Resort Scottsdale is highly praised for its fantastic location, making it a prime choice for visitors looking to explore Old Town Scottsdale and nearby Phoenix attractions. Guests frequently commend the stunning and beautifully landscaped grounds with ample space to relax and enjoy the tranquil setting. The pool area is a standout feature with beautiful views, convenient bars and a pleasant atmosphere, though it can get crowded at times.
The rooms are generally well-received, described as spacious, clean and comfortable, suitable for both families and solo travelers. However, some guests have noted that certain areas, particularly the bathrooms, could use an upgrade. Cleanliness is mostly praised, but there are sporadic reports of issues, especially with housekeeping services.
The breakfast experience is mostly positive with a variety of fresh foods and excellent service, although some guests feel the offerings could be more diverse and room service more consistently available. Dinner at the resort's Asadero Cantina is often highlighted for its delicious food and great atmosphere, though some guests find the prices high and portions sometimes not served adequately hot.
Staff service is a major highlight with numerous guests appreciating the friendly and accommodating nature of the employees, contributing significantly to the welcoming atmosphere of the resort. Special mentions of staff members underscore the positive impact of the team.
However, the Wi-Fi service receives criticism for poor connectivity and limited free access to non-Hilton Honors members, marking a downside to the otherwise positive experience. Parking receives mixed reviews as well – while many praise the ample and convenient parking spaces, others report difficulties and occasional security concerns.
Overall, DoubleTree by Hilton Paradise Valley Resort Scottsdale offers a pleasant stay with its fantastic location, beautiful grounds and attentive staff, despite needing some improvements in certain areas like room updates, Wi-Fi services and breakfast diversity.
The Andaz Scottsdale Resort & Bungalows is a luxurious and well-maintained hotel that offers exceptional service from its staff. The doormen, bellmen and porter are all praised for their attentiveness and accommodating nature. The pool staff is also very welcoming and attentive. The hotel's hospitality is incredible with someone always available to help and provide responsive service. The food and service are great and the grounds are beautiful. While some guests have reported issues with cleanliness, the hotel is generally praised for its immaculate upkeep. Overall, the Andaz Scottsdale Resort & Bungalows staff will go above and beyond to ensure a lovely and enjoyable stay.
The Omni Scottsdale Resort & Spa at Montelucia is a stunning hotel nestled at the base of Camelback Mountain, offering guests beautiful mountain views and easy accessibility to popular shopping and restaurants. The rooms are well-appointed with spacious and clean bathrooms, though some furniture may be a bit dated. The hotel is exceptionally clean with special attention paid to Covid-19 cleanliness protocols. The staff is friendly and accommodating, providing 5-7 star service throughout the hotel. The spa is top-notch with superb amenities and pool facilities, though some guests found it overpriced. The pools are beautiful and well-maintained with attentive staff keeping them clean and tidy. The beds are comfortable and cozy with many guests raving about their quality. Overall, the Omni Scottsdale Resort & Spa at Montelucia provides guests with a luxurious and relaxing vacation experience.
Kimpton Miralina Resort and Villas by IHG is a highly recommended hotel with a great location, surrounded by lovely surroundings and courtyards. Guests loved the proximity to Old Town Scottsdale and appreciated the complimentary shuttle to the area. The breakfast options at the hotel were incredible and the dinner options exceeded expectations with guests raving about the quality of the food and cocktails served. The rooms were generally tidy and spacious and the staff was exceptional, providing outstanding customer service and a welcoming atmosphere. The pool area was amazing with multiple crystal clean pools that were well maintained and the hotel was a great family-friendly destination that provided enjoyable activities for kids. The beds were comfortable and most guests found them to be one of the highlights of their stay. Overall, guests were very pleased with their stay and glad they chose this location.
The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
The Scottsdale Resort & Spa, Curio Collection by Hilton is a beautiful and convenient location for those looking to explore Scottsdale. The resort offers easy access to local attractions and golf courses, while still providing a peaceful retreat from the city. The breakfast buffet received mixed reviews, but many guests enjoyed the variety of options offered. The dinner experience was also mixed with some guests praising the food and others experiencing poor service. The rooms are clean and spacious, although some may need updating. The resort prides itself on cleanliness, although some guests reported dusty or dirty areas. The staff is incredibly friendly and accommodating with only rare instances of rudeness towards customers. The pool facilities received mixed reviews, but many guests enjoyed the size and appreciated the pool staff's friendliness. Overall, The Scottsdale Resort & Spa, Curio Collection by Hilton is a pleasant and very good hotel that guests highly recommend and would stay at again.
Overall, The Clarendon Hotel & Spa, BW Signature Collection is a fantastic choice for a weekend getaway. The check-in and check-out process is quick and efficient and the discounts on food and drinks are a nice touch. The exceptional service provided by the hotel staff is a standout feature and guests can feel secure with the safety measures in place. While some guests noted issues with the bathtub, the hotel is generally superb and provides a pleasant stay. Don't hesitate to book your stay at this 4-star hotel - you won't be disappointed.
The Grand Hyatt Scottsdale Resort is a beautiful oasis in the heart of the desert with amazing pool areas and a great location close to restaurants, attractions and shopping. Guests have positive things to say about the breakfast and exceptional dinner options, although some guests noted limited eating hours and overpriced food. The rooms are clean and comfortable, although some could use updates. The hotel is well-maintained and the staff is friendly and accommodating, although some guests noted understaffing. The swimming pools are a highlight of the resort with a fun atmosphere and fast, polite service. The resort is very family-friendly with a large pool and open grass space for kids to run around in. Overall, guests consistently rate the hotel as exceptional and five-star with many saying they would definitely return to this beautiful property.
The Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, is a great destination for travelers looking for a fun and exciting way to escape the Arizona heat. The resort's water slide pool area is a highlight for many guests with hours of fun to be had. While some guests have experienced maintenance issues with the water slide, overall the reviews are positive. Some guests did note that there is an extra fee to enjoy the pool attraction, but it's worth it for the experience.
The hotel enjoys a prime location, praised for its proximity to major interstates, attractions and amenities. It's conveniently situated near the Superstition Springs Mall, various dining options, shopping centers and entertainment venues. This makes it suitable for both short stays and longer visits. Guests also find the nearby Walmart and other stores an added convenience. The central location allows easy access to Gilbert, central Mesa and key venues like Leisure World, further adding to its appeal.
Guests generally rate the breakfast experience highly, appreciating well-prepared hot options like scrambled eggs, sausage and potatoes. The clean, well-organized breakfast room and courteous staff contribute to a pleasant dining atmosphere. However, mixed opinions exist regarding variety and quality, especially during the COVID-19 pandemic, but the overall sentiment leans towards satisfaction.
Cleanliness is another strong point with rooms frequently described as very clean and well-kept. While there are occasional minor issues, the modern feel of the facilities and well-maintained common areas add to the positive perception.
The staff is frequently described as courteous, friendly and accommodating with specific mentions of exceptional service from individuals like Cody and Lisa. Although there are isolated reports of rudeness, the general consensus is that the staff contributes positively to the guest experience.
Comfortable beds also enhance the stay with many guests finding them very comfortable and supportive. Instances of smaller beds than expected and occasional noise disturbances are rare with most guests reporting a restful night.
For business travelers, the hotel offers business-friendly facilities, easy access to the airport and a conducive environment for productivity, making it an ideal choice.
The hotel's amenities, such as the outdoor pool, add to the overall positive experience. Guests appreciate the cleanliness and the heated pool, although there are some notes on its small size and need for better landscaping.
In conclusion, SureStay Plus by Best Western Mesa Superstition Springs provides a clean, comfortable stay with friendly staff, a convenient location and satisfactory breakfast offerings, making it a reliable choice for travelers.
Overall, guests who stayed at the Hilton Phoenix Tapatio Cliffs Resort had a positive experience. The location of the hotel was praised for being in a beautiful and convenient spot with great access to hiking trails. The breakfast buffet was good with some guests raving about the freshly made omelets. The rooms were a mixed experience with some needing remodeling, but others being clean and comfortable with fantastic views. The cleanliness of the hotel was a mixed bag, but generally, the hotel was considered clean and comfortable with a great pool area. Staff reported being either friendly or rude, but those who were friendly were praised for their exceptional service. Unfortunately, the wifi connection and phone service had issues. For families, the resort had a kid-friendly atmosphere with several pools and even hula hoops and jump ropes to enjoy. Golf enthusiasts found the golf courses excellent and perfect for those looking for outdoor activities. The bedding was generally comfortable with a few complaints about uncomfortable pull-out mattresses. The hotel was described as luxurious with its unique features making up for any deficiencies. Despite some negative feedback, the resort is still recommended and a perfect place for a relaxing staycation.
The ADERO Scottsdale Resort, Autograph Collection is a stunning property with breathtaking views of the cliffs, mountains and sunrises/sunsets. The hotel grounds are well-maintained and the location is perfect for hiking trails and exploring nearby restaurants and shops. While breakfast received mixed reviews, the dining options on site were generally well-liked. The rooms are cozy and immaculately clean with modern touches and comfortable furnishings. The staff is known for their great service, friendliness and helpfulness, although there were a few isolated incidents of unprofessional or rude staff. The spa is a must-visit for all guests with amazing massages and excellent amenities. The pool area is stunning and offers a variety of amenities, although service at the poolside bar and restaurant can be slow. Parking is not free, but the property provides ample parking space. Overall, the ADERO Scottsdale Resort, Autograph Collection is a clean, inviting and enjoyable place to stay with excellent service and amenities.
The JW Marriott Phoenix Desert Ridge Resort & Spa is a highly recommended resort that offers a fantastic pool area loved by many guests. The lazy river was a particular highlight, perfect for groups of all ages and well-maintained. The other pools on-site were also popular and despite some guests expressing frustration about having to reserve pool areas and being charged for it, it did not affect their overall enjoyment. The resort's beautiful lobby and boutique shops also impressed guests. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.
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