4-Star ResortSummary of reviews related to the '4 Star' categoryZest Resort & Spa Hoi An accurately upholds the hallmarks of a four-star establishment. With high-quality four-star services and amenities, guests experience excellent standards of cleanliness and staff engagement, reflecting the resort's commitment to maintaining its four-star rating. The resort ensures value for money, providing guests with a comfortable stay and exceptional customer service.
The rooms are described as great and amazing, while the surrounding garden adds to the hotel's inviting and beautiful facility. Guests appreciate the complimentary Wi-Fi available across the property, which enhances their convenient stay. The free bike rental and shuttle bus services further underline the staff's accommodating and friendly nature.
Although the resort's compact size and some minor air conditioning issues were noted, the overall service remains remarkable with an efficient and functional gym available for guests. The breakfast options, despite some minor setbacks with air conditioning, are excellent and the facilities for laundry, dining and fitness meet all the standards expected of a four-star property.
Overall, Zest Resort & Spa Hoi An provides a true four-star experience, blending high-quality amenities, extraordinary staff service and a value-for-money stay against the charming backdrop of Vietnam.
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