The Holiday Inn Toronto International Airport by IHG, offers an exceptionally convenient location for travelers using Toronto Pearson Airport, supported by a complimentary shuttle service running every 30 minutes. Guests repeatedly commend the proximity to the airport and major highways, easing travel into downtown Toronto and ensuring a seamless transit experience. The surrounding areas, featuring various restaurants within walking distance, further enhance the location's appeal.
The breakfast service at the hotel receives strong praise for its quality and variety with a well-regarded buffet featuring options like French toast, waffles and cereals that cater to children. Despite generally positive feedback, there are occasional concerns about inconsistent breakfast times, reservation mishaps and suggestions to diversify the vegetarian options. Overall, breakfast is considered a highlight, contributing positively to guests' stays.
Dinner experiences are largely favorable, underscored by the restaurant's convenience for late-night arrivals and the commendable in-room dining. While some guests note the need for improvements in specific dishes, the overall menu is liked, especially with Ruth's Chris Steak House next door being a standout for its excellent steaks and service. Friendly service and a pleasing dining atmosphere add to the positive reviews.
Rooms at the Holiday Inn are acknowledged for their comfort and spaciousness, consistently praised for cleanliness and quietness. However, the decor and facilities show signs of aging with mentions of necessary updates and maintenance. Despite these points, the size, cleanliness and soundproofing make the rooms a practical choice for travelers seeking proximity to the airport.
Cleanliness within the hotel is generally appreciated with many guests noting clean and comfortable rooms. However, there are notable gaps, particularly concerning certain areas like hallways and bathrooms, in addition to occasional sightings of mold and insects, detracting from the overall positive experience.
The staff at the Holiday Inn Toronto International Airport receive high praise for their friendliness, politeness and helpfulness, significantly enhancing guests' experiences. Efficient check-ins, attentive service and the helpfulness of the airport shuttle drivers are commonly appreciated, although occasional criticisms regarding unhelpful interactions exist.
The hotel's wifi service is mostly reliable and praised with convenient amenities such as HSB ports available for guests' use. The spa and gym facilities add further value with the spa noted for its superb quality and friendly staff, albeit with some logistical inconveniences. The gym receives no negative feedback with guests enjoying the variety and quality of equipment.
The pool is well-regarded for its cleanliness, size and convenience, although minor issues such as occasional puddles and a lack of towels were noted. Parking, however, evokes mixed feelings due to the high $28 per night fee, which is not always clearly communicated during booking, leading to unexpected costs and guest dissatisfaction.
For families, the Holiday Inn Toronto International Airport offers a mixed experience. While spacious and comfortable with family-friendly amenities and dedicated floors, the presence of noisy children around shared facilities and occasional customer service issues can affect the tranquility some guests seek. Nonetheless, the overall environment is generally kid-friendly.
In summary, the Holiday Inn Toronto International Airport by IHG, stands out for its prime location, quality breakfast, comfortable and quiet rooms and commendable staff service, making it a strong choice for travelers seeking convenience near Toronto Pearson Airport. However, areas like room updates, cleanliness in certain areas and clear communication about parking fees could benefit from enhancement.
The Toronto Airport Marriott Hotel receives consistent praise from guests for its exceptional location, cleanliness, and staff service, making it a preferred choice for travelers seeking convenience near Toronto Airport. Its proximity to the airport and efficient shuttle service underline its practicality for international travelers, while convenient access to downtown Toronto caters to both business and leisure needs.
Guests enjoy a satisfying dining experience at the hotel, with the breakfast buffet and dinner offerings receiving positive remarks for their quality and service. Staff flexibility in accommodating custom orders and late dining is noted, enhancing guest satisfaction. While some express concerns over additional costs for breakfast, the overall dining service is favorable, especially with attentive staff efforts.
The hotel’s rooms stand out for their comfort and cleanliness, providing a restful environment with features like spaciousness, modern amenities, and quiet surroundings. Although some rooms may appear slightly dated, many are updated with modern facilities such as vinyl flooring and walk-in showers. The hotel’s focus on quality bedding ensures guests enjoy a restful night’s sleep, adding to the accommodation’s overall appeal.
The pool and wellness facilities are well-maintained and family-friendly, which guests appreciate. Moreover, the hotel staff is frequently commended for their professionalism, warmth, and willingness to go above and beyond in delivering exceptional service. The airport shuttle, housekeeping, and restaurant staff contribute significantly to the hotel's welcoming atmosphere.
On-site parking, although incurring a small fee, is considered a reasonable feature given the hotel’s prime location and the added benefits of a clean, well-maintained environment. Despite some comments on parking costs and space constraints, the Toronto Airport Marriott Hotel maintains its reputation as a reliable and comfortable retreat for travelers, combining convenience with a high standard of service and amenities.
Canopy By Hilton Toronto Yorkville shines as a modern and well-situated hotel in Toronto, earning high marks from guests across multiple categories. Its prime location makes it a perfect choice for visitors eager to explore Toronto's attractions, with convenient access to the subway, dining options, and shopping destinations, such as the Eaton Centre, just a short drive or walk away. The hotel's modern design is complemented by friendly and helpful staff who enhance the overall guest experience, contributing significantly to its welcoming ambiance.
Breakfast at the hotel surpasses expectations, offering a delightful array of options in a contemporary setting. The in-house restaurant receives praise for its well-prepared à la carte selections, fresh ingredients, and excellent service, which together create a positive dining experience. While minor issues such as occasional service delays are noted, the overall impression remains highly favorable.
Guests enjoy the stylish and spacious rooms, equipped with modern amenities that blend comfort and technology seamlessly. State-of-the-art facilities, including smart screens and energy-efficient lighting, ensure a restful stay. Though occasional noise and minor inconsistencies have been reported, the overall cleanliness and refreshing design of the hotel make it a desirable choice. Visitors often commend the beds for their comfort, enhancing the hotel's reputation as a place for a relaxing stay.
Cleanliness is a standout feature, with the hotel and its rooms maintained to a high standard, adding to the appeal. Guests appreciate the tastefully decorated interiors equipped with modern home automation features. The attention to cleanliness and the professional staff contribute to a welcoming environment.
The staff consistently shine in reviews for their friendliness and accommodating nature, often going above and beyond to ensure guest satisfaction. Visitors appreciate the team's professionalism and attentiveness, making them feel warmly welcomed throughout their stay.
Parking, while convenient, involves premium costs for valet services and nearby self-parking options. Communication regarding parking is praised, contributing to a smooth experience overall.
Overall, Canopy By Hilton Toronto Yorkville impresses guests with its combination of a prime location, modern design, excellent amenities, and attentive service, making it a top choice for visitors to Toronto.
The Sheraton Centre Toronto Hotel, nestled in the heart of Toronto, stands out primarily for its enviable location that appeals to both leisure and business travelers. Its central position offers guests easy access to numerous attractions such as the CN Tower, Nathan Phillips Square and the Eaton Centre, as well as convenient commuting options via Union Station and the public transit system. The location also provides spectacular city skyline views, making it a prime choice for exploring Toronto's vibrant downtown.
Guests consistently praise the hotel's facilities, which include a well-maintained gym and a unique indoor/outdoor pool. These amenities cater to both relaxation and fitness needs. Despite some reports of outdated decor in certain areas, cleanliness is a strong point with many appreciating the well-maintained rooms and common areas. The welcoming atmosphere is further enhanced by a beautiful new lobby.
The staff at the Sheraton Centre Toronto Hotel receive high marks for their professionalism, friendliness and attentive service. From the reception and housekeeping to the doormen and concierge, the team is noted for their efforts in ensuring a pleasant stay, often exceeding guest expectations with room upgrades and personalized service.
Breakfast experiences at the hotel are mixed but generally positive regarding food quality. Many guests enjoy the delicious and varied options, especially in the club lounge. However, there are frequent complaints about high pricing, service issues and limited seating during busy times. Dinner services also receive mixed feedback. While the food quality is praised, guests feel the menu offerings are limited and expensive, often seeking alternative dining options nearby.
Rooms are spacious, clean and equipped with comfortable beds and reliable air conditioning. Guests particularly enjoy rooms with city views. However, some feel the rooms could benefit from modernizing, as dated decor and occasional noise disruptions are noted.
WiFi service at the hotel presents a mixed bag with some guests experiencing strong, reliable connections while others face inconsistencies. Free basic WiFi suffices for light use but the paid option receives criticism for its value.
The pool area is generally well-received for its unique setup and enjoyable atmosphere, though its temperature and occasional overcrowding are points of concern. Parking options are mainly through valet service, which, while convenient, is considered pricey. Nearby public parking offers a more budget-friendly alternative.
Overall, the Sheraton Centre Toronto Hotel is valued for its central location, excellent facilities and outstanding staff, making it a popular choice for visitors looking to immerse themselves in Toronto's downtown life. There's room for improvement in dining services and some facilities, but the positive aspects significantly enhance the guest experience.
The hotel’s location is frequently highlighted as a significant perk, especially its close proximity to Toronto Pearson International Airport, which is reachable within 10 minutes via a complimentary shuttle service. This convenience is greatly valued by those with early flights or late arrivals and also for guests needing straightforward access to downtown Toronto.
Breakfast at the hotel receives high praise with guests appreciating the rich and generous buffet, the made-to-order omelette station and the fresh pastries. The complimentary breakfast, noted for its variety and quality, is considered a highlight of the stay with excellent service from the breakfast staff further enhancing the experience.
Rooms at Embassy Suites are marked by their exceptional cleanliness, spaciousness and modern design. Guests find the suites comfortable and well-appointed with amenities such as large showers and kitchenettes, making them suitable for families and groups. The contemporary decor and stylish furnishings add to the overall appeal.
The hotel staff consistently receive outstanding reviews for their friendliness, helpfulness and professionalism. They are commended for their exceptional hospitality, efficiency and willingness to assist with guest requests, contributing significantly to a positive guest experience.
The free wifi is generally reported to be strong and reliable, meeting the needs of most travelers. The gym, while small, is well-maintained and equipped, offering a satisfactory workout experience.
Despite some mixed reviews about dinner, the on-site restaurant is praised for its food quality, reasonable prices and excellent service, though improvements in the room service area could enhance overall dining satisfaction.
Parking receives mixed feedback, where the convenience and availability are appreciated, yet the cost is often seen as high and not always clearly communicated. Nonetheless, the parking facilities are adequate for various vehicle sizes.
Catering particularly well to families, the hotel offers spacious suites, a safe environment and a variety of amenities that accommodate family needs comfortably. The modern rooms and kid-friendly breakfast options are especially well-regarded.
In terms of comfort, the beds are often praised for their quality, though there's room for improvement regarding the pull-out sofa beds and pillow firmness. Overall, the hotel beds generally provide a cozy and restful sleep experience.
As a four-star hotel, Embassy Suites By Hilton Toronto Airport maintains high standards in cleanliness, comfort and service, aligning well with guest expectations for this class of accommodation. It consistently delivers a reliable and well-rounded experience for both leisure and business travelers.
InterContinental Toronto Centre by IHG, is widely celebrated for its prime downtown Toronto location, offering guests easy access to iconic attractions such as the CN Tower, Rogers Centre, Ripley's Aquarium and Toronto Harbour. Proximity to Union Station ensures seamless transportation for both tourists and business travelers, contributing to its reputation as a top choice. The hotel is ideally situated for events, shopping, dining and nightlife with splendid views of the CN Tower and Lake Ontario enhancing the stay experience.
Guests frequently praise the hotel's well-maintained and clean rooms, modern decor and overall comfort. Many appreciate the spaciousness and stunning views, particularly from rooms facing the CN Tower and lake. The hotel also receives high marks for cleanliness with both rooms and common areas described as spotless and well-kept. The professionalism and friendliness of the staff significantly enhance the guest experience, contributing to a warm and welcoming atmosphere.
The breakfast offerings are varied and delicious, particularly at the hotel's Azure restaurant, although there are consistent complaints about the high cost and occasional confusion regarding inclusivity in bookings. Dinner experiences at the Azure are generally positive, highlighted for quick and excellent service. However, limited variety and early closure hours are points of critique.
The on-site amenities, including the spa and gym, are well-received. The spa offers a relaxing experience with hydrotherapy treatments and well-maintained facilities, despite some noting a need for renovation. The gym is modern, well-equipped and clean, bolstered by the availability of Peleton bikes.
The pool area garners mixed reactions with many appreciating the clean, spacious environment, although some note it can be small and crowded with occasional maintenance issues. Parking services, particularly valet, are noted for their convenience, albeit frequently criticized for high costs.
The hotel is recognized as family-friendly, offering spacious rooms suitable for families and kid-friendly amenities. However, some guests note the absence of room facilities like fridges and microwaves as a drawback.
Overall, the InterContinental Toronto Centre stands out for its exceptional location, cleanliness, friendly staff and modern amenities, making it a favorable choice for both leisure and business travelers.
The Old Mill Toronto Hotel is celebrated for its picturesque setting amidst lush greenery along the Humber River, providing guests an idyllic retreat that beautifully combines rustic charm with modern convenience. This serene locale offers easy access to walking trails and gardens while remaining a short subway ride from downtown Toronto, blending tranquility with city life. The hotel's historic appeal is enhanced by its well-preserved architecture and inviting atmosphere, with many guests praising its prime location next to parks and cultural attractions.
Guests have a generally positive dining experience at the hotel, particularly commending the quality of dinner selections at the on-site restaurant and the attentive service staff, though breakfast options and logistics may need improvement. Breakfast, often served via room service, is well-received for its taste but faces criticism over its limited availability and occasional high pricing.
Accommodation at the hotel impresses with spacious, well-appointed rooms that maintain a cozy, vintage charm. Cleanliness and comfort often earn high marks, with large, comfortable beds and lovely views being standout features, despite occasional issues with outdated furnishings and musty odors. The staff is repeatedly highlighted as a strength of the hotel, renowned for their friendliness and attentiveness, enhancing the overall guest experience.
Parking at the hotel is convenient, with the provision of secure, free underground parking, a feature appreciated by most visitors. While some find the parking arrangement across the street slightly inconvenient, many appreciate the security and ease it provides.
Overall, the Old Mill Toronto Hotel is a charming and serene retreat that successfully delivers a blend of vintage allure, modern comfort, and accessibility, making it a memorable stay for those seeking both relaxation and adventure.
Delta Hotels by Marriott Toronto is highly recommended by guests for its optimal location and excellent amenities. The hotel is conveniently located close to Union Station and within walking distance to many famous attractions. Guests appreciate the friendly and accommodating staff, the clean and comfortable rooms and the stunning views of the city skyline, CN Tower, Toronto harbor, or the lake. While some guests had mixed feelings about the breakfast and parking situation, the hotel's cleanliness and quality facilities, such as the pool, hot tub, steam room and outdoor patio, were commended by guests. Most guests found the king and queen size beds to be very comfortable with high-quality pillows to match. Overall, Delta Hotels by Marriott Toronto is a polished and elegant hotel that's still comfortable and convenient and definitely worth considering for anyone visiting Toronto.
The Westin Toronto Airport is highly favored by travelers for its prime location adjacent to Toronto Pearson International Airport, making it a convenient choice for those needing swift access. The hotel's seamless complimentary shuttle service and proximity to major roadways also grant easy access to downtown Toronto, while its friendly and attentive staff enhance the welcoming atmosphere. Additionally, the location is complemented by nearby dining options such as The Keg and Ruth’s Chris.
The breakfast at the Westin is lauded for its extensive variety and exceptional quality, with fresh fruit, French toast, and personalized omelets standing out. Guests appreciate the friendly and accommodating breakfast staff, who contribute to a lively and engaging dining environment. While the breakfast might be on the pricier side, most guests feel the quality justifies the cost.
The hotel offers a satisfying dining experience with two on-site restaurants and a bar, praised for delightful meals, diverse menus, and a tasteful ambiance. The on-site bar is an attractive feature, offering an easy option for relaxing in the evening. Despite some suggestions for minor improvements, the dining options generally receive favorable remarks for their quality and reasonable pricing.
Guests consistently praise the spacious, modern, and clean rooms, with many commending the comfortable beds and quiet environment. Although some areas need updates, the well-maintained rooms and common areas ensure a pleasant stay. The size of the rooms is particularly appreciated, offering ample space for relaxation, especially for families or groups.
The Westin Toronto Airport is noted for its exceptional cleanliness, with many reviews highlighting the spotless condition of the property. Helpful staff and modern facilities create a comfortable and welcoming ambiance throughout the hotel.
The staff is applauded for their exceptional friendliness, helpfulness, and efficiency, contributing to a memorable stay. Guests frequently highlight the warm and sincere interactions with team members like Theresa and Mr. M, who go above and beyond to enhance the guest experience.
The hotel features a remarkable gym and pool, both receiving high praise for their excellent condition and accessibility. The gym's spaciousness and high-quality equipment stand out, while the well-maintained pool area contributes positively to guests' experiences, despite its relatively small size.
While the Wi-Fi situation may be inconvenient for non-Bonvoy members, joining the loyalty program can alleviate this issue. Additionally, the parking cost is noted as a concern, but it is offset by the hotel's overall cleanliness and comfort, alongside the convenience of a complimentary shuttle.
Overall, The Westin Toronto Airport offers an outstanding combination of convenient location, comfort, exceptional service, and excellent amenities that consistently meet travelers' needs, ensuring a highly satisfying stay.
The Yorkville Royal Sonesta Hotel Toronto stands out in numerous aspects, making it a highly recommended choice for travelers. Nestled in the heart of one of Toronto's most picturesque quarters, the hotel's prime location on Bloor Street places guests in the vibrant Yorkville district, known for its upscale shopping, fine dining and cultural attractions. Its proximity to public transportation hubs, including subway stations, allows for easy exploration of downtown Toronto and other parts of the city. Major landmarks like the Royal Ontario Museum (ROM) and the University of Toronto are within walking distance, adding to the hotel's charm and convenience.
The breakfast experience at the hotel is often praised for its excellent quality and delicious options, although guests should be prepared for premium pricing. The on-site restaurant and bar provide a pleasant dining ambiance with an array of tasty dishes, earning high marks for food quality and presentation. While some find the meals and drinks pricey, the overall dining experience remains positive.
Rooms at The Yorkville Royal Sonesta Hotel Toronto are notably spacious, modern and stylish. Many guests admire the comfortable beds and immaculate cleanliness with high standards of maintenance contributing to a restful stay. While there are occasional issues with room lighting and outdated amenities, these minor inconveniences do not overshadow the overall positive reception.
The hotel's commitment to cleanliness is frequently highlighted with spotless rooms and common areas enhancing guests' sense of safety, especially under heightened COVID-19 measures. The staff at the hotel receive significant praise for their helpfulness, friendliness and attentiveness, contributing to a warm and welcoming atmosphere.
However, the WiFi service at the hotel is commonly criticized for being slow and unreliable, an area needing improvement for a better guest experience. The fitness center, though well-equipped and clean, receives mixed feedback due to its small size and occasional need for advance reservations. Similarly, the pool is appreciated for its cleanliness and features like city views, but its size and occasional overcrowding are noted drawbacks.
Parking at the hotel is convenient with direct access, although guests often mention the high costs and occasional logistical challenges. Despite these issues, the available parking options are generally effective.
For families, the hotel offers a welcoming environment with family-friendly amenities, spacious rooms and a small swimming pool that children enjoy. The staff's accommodating nature and the hotel's prime location make it an excellent choice for family vacations.
In summary, The Yorkville Royal Sonesta Hotel Toronto excels in providing a luxurious and comfortable stay with its prime location, comfortable accommodations and high-quality service. While some areas, such as WiFi and parking costs, could see improvements, the hotel's overall offerings make it a reliable and enjoyable choice for travelers visiting Toronto.
Marriott Downtown at CF Toronto Eaton Centre consistently receives high acclaim from its guests, particularly for its exceptional location. Positioned centrally in downtown Toronto, it offers easy access to prominent attractions such as the Eaton Centre, major dining spots, shopping malls and public transit, making it an ideal choice for exploring the vibrant city. This prime location is enhanced by the hotel's convenience for both business and leisure activities with close proximity to Union Station, nearby events and the University of Toronto. The surrounding area's myriad of dining, shopping and entertainment options further solidify its allure.
Guests also consistently praise the breakfast service for its variety and quality, describing it as a sumptuous continental spread with something for everyone. The attentive and friendly staff add to the positive dining experience, although a few guests note concerns about the cost. Dinner experiences at the hotel are generally favorable with commendations on the happy hour menu and room service, despite some mentions of high pricing.
The hotel's rooms are lauded for their spaciousness, cleanliness and modern decor. Many find the beds and pillows especially comfortable, contributing to a restful stay. While there are occasional comments about minor wear and tear, these do not significantly affect the overall positive experience. The high standard of cleanliness extends beyond the rooms to common areas and the pool, enhancing guests' satisfaction.
The staff at Marriott Downtown at CF Toronto Eaton Centre are frequently highlighted as a standout feature, further enriching guests' stays with their courteous, responsive and helpful service. They contribute positively to the hotel's welcoming atmosphere and overall quality of stay.
Family travelers appreciate the hotel's child-friendly environment, particularly enjoying the indoor pool despite some feedback on its small size and occasional cleanliness issues. Guest feedback on parking indicates that while convenient, the fees are considered high and could deter potential visitors. The hotel's WiFi policies also draw mixed reviews with some guests feeling that free access should be a standard amenity.
In conclusion, the Marriott Downtown at CF Toronto Eaton Centre offers a reliable and comfortable stay with excellent location, breakfast and room quality. Despite minor concerns such as WiFi charges, parking costs and occasional pool or bed issues, the hotel's strong points establish it as a top choice for various types of travelers.
The Doubletree by Hilton Toronto Airport, ON is frequently praised for its strategic proximity to Pearson International Airport, adding a layer of convenience with its complimentary shuttle service. This location not only benefits those with early flights or layovers but also places guests within easy reach of downtown Toronto and popular destinations via nearby highways. The area around the hotel boasts a range of dining options, including on-site amenities like Starbucks and the well-regarded Turtle Jack's restaurant.
Reviews of breakfast at the hotel are mixed. Many guests appreciate the variety and quality offered at Turtle Jack's, coupled with the delightful chocolate chip cookies provided at check-in. However, some guests feel breakfast could be better organized and varied with occasional issues concerning pricing and service clarity. Dinner experiences are more positively viewed with guests praising the excellent food and helpful restaurant staff both onsite and at nearby dining options like The Keg.
The rooms at the Doubletree are favorably reviewed for their spaciousness, cleanliness and comfort. Modern amenities and effective soundproofing enhance the guest experience, though there are occasional mentions of minor issues like inconsistent room sizes and lighting problems. Cleanliness is a steadfast highlight with guests consistently commending the hotel's tidy and well-maintained premises.
Staff feedback is somewhat polarized; many guests highlight the friendliness and helpfulness of staff, particularly at the front desk and in housekeeping. Nonetheless, there are notable complaints about occasional unprofessional behavior and lack of courtesy from certain staff members, suggesting a need for improved consistency in service.
WiFi availability is appreciated with many guests finding it sufficient for basic internet use. However, those requiring higher speeds, particularly for streaming, might need to consider upgraded options. The gym and pool facilities receive positive feedback for their cleanliness, equipment and convenience, although some guests desire better amenities and more extensive operating hours.
Parking at the hotel garners mixed emotions; while it is secure and conveniently linked with a shuttle service to the airport, many guests find the costs high and at times poorly communicated. Family-friendly aspects of the hotel are applauded with spacious rooms and enjoyable pool facilities creating a welcoming atmosphere for families. Special efforts by the staff to ensure comfort, along with small touches like cookies at check-in, add to the family-friendly environment.
Above all, the comfort of the beds is frequently lauded with many guests enjoying restful nights thanks to the plush bedding. Despite some areas needing improvement, the overall consensus is that the Doubletree by Hilton Toronto Airport, ON offers a clean, comfortable and conveniently located option for travelers.
The Westin Harbour Castle, Toronto, shines with its prime lakeside location, offering stunning views of the water and cityscape. Guests praise its proximity to key city attractions like the Scotiabank Arena, Union Station and the CN Tower, making it an unbeatable base for exploring downtown Toronto. The hotel's convenient access to restaurants, shopping districts and entertainment venues adds to its appeal.
The breakfast experience is largely positive with guests enjoying a wide variety of delicious options and commendable service. The breakfast room ambiance, often enhanced by lake views and a leisurely weekend schedule contribute to an excellent start to the day for many visitors.
The in-hotel dining garners mixed reviews with most praising the high-quality food and excellent service in the bar and restaurant. Some guests, however, find the menu options limited and the prices steep, noting the inconvenience of certain dining facilities' operational hours.
Rooms are noted for their spaciousness, comfort and cleanliness with modern decor and breathtaking views, particularly from higher floors and the North Tower. However, inconsistencies in cleanliness, outdated furnishings in some areas and minor maintenance issues detract from the overall experience.
The staff at The Westin Harbour Castle are highly acclaimed for their friendliness, professionalism and efficiency. They enhance guests’ stays with their helpfulness and prompt resolution of issues, from check-in through to valet and concierge services.
Complimentary Wi-Fi service receives mixed reviews. While it’s generally considered adequate and reliable, some guests experienced intermittent connectivity and limited access in specific areas with occasional frustrations over additional charges.
The hotel’s gym is well-regarded for its clean, well-maintained equipment and thoughtful layout, offering a positive workout experience. However, the pool area, while appreciated for its size and kid-friendly nature, receives mixed feedback regarding temperature, maintenance and occasional overcrowding.
Tennis facilities are a highlight, praised for their condition and unique setting, contributing positively to the guest experience alongside other sports amenities like basketball.
Parking at the hotel presents a mixed picture. Valet parking is appreciated for its efficiency and convenience, though guests frequently mention the high costs and occasional lack of availability. Self-parking options fare worse due to tight spaces and the logistical challenges posed by construction.
Families find the hotel particularly accommodating with child-friendly amenities such as a dedicated play zone and the kid-friendly pool area, ensuring a delightful stay for guests of all ages.
Overall, The Westin Harbour Castle, Toronto, offers a blend of stellar location, excellent staff service and quality amenities, marred only slightly by occasional lapses in cleanliness and maintenance.
The Hilton Toronto is a centrally located hotel that stands out for its prime position in downtown Toronto. Guests benefit from being within walking distance to major attractions like the CN Tower and the Eaton Centre, along with diverse dining options and vibrant shopping and sightseeing opportunities. The central setting is ideal for both business and leisure travelers and the staff's friendliness and welcoming nature enhance the overall positive experience.
Dining at Hilton Toronto garners praise, particularly for the Tundra restaurant. Dinner and breakfast offerings are noted for their quality with excellent service in the dining areas. Although some found the breakfast to be costly with limited variety, the executive breakfast received compliments for its superb presentation. Overall, the hotel's dining options are well-regarded despite a few noted drawbacks.
Accommodation-wise, the rooms are spacious and clean, featuring comfortable beds and pillows with pleasant views of the city and attractions such as the CN Tower. Most guests enjoy restful stays, bolstered by high housekeeping standards. However, some rooms could benefit from renovations with occasional issues like low water pressure and noise disturbances. Requesting an updated room on a higher floor is advisable for the best stay.
Cleanliness at the Hilton Toronto generally receives positive feedback with many guests noting spotless rooms and well-maintained public areas. High housekeeping standards are often mentioned, although there are isolated reports of dust and improperly cleaned areas.
The staff at Hilton Toronto are frequently described as friendly, helpful and efficient. From the front desk to housekeeping and restaurant staff, the service is consistently praised for its professionalism and courteousness. Despite a few less favorable interactions, the overall sentiment towards the staff is overwhelmingly positive.
The hotel's facilities, including an impressive gym and a unique heated indoor/outdoor swimming pool, are noteworthy. The pool is especially popular among families, offering a fun experience for children, though its cleanliness occasionally disappoints. The gym is described as well-equipped and clean, providing a satisfactory workout experience.
WiFi connectivity at the Hilton Toronto is an area needing improvement with guests reporting slow and unstable connections. Similarly, parking options, although convenient with valet services, are criticized for high fees, prompting some to seek more affordable alternatives nearby.
Hilton Toronto's family-friendly environment is appreciated with activities and amenities tailored for children, including a dedicated children's pool and live entertainment. The proximity to nightlife and vibrant local scenes further enhances its appeal, though noise disturbances from the surrounding area can affect light sleepers.
In conclusion, the Hilton Toronto delivers a generally positive experience with its prime location, friendly staff and comfortable accommodations. While there are areas for improvement, such as WiFi, parking costs and some room updates, the hotel maintains a strong reputation as a quality four-star establishment, appealing to a wide range of guests.
Holiday Inn Toronto Downtown Centre by IHG, stands out primarily for its excellent location, situated conveniently in downtown Toronto. Guests consistently praise its proximity to key attractions like Yonge-Dundas Square, Eaton Centre and the College Subway Station, which makes maneuvering around the city seamless. Visitors find the location ideal for both leisure and business travelers with easy access to various amenities, from supermarkets and drugstores to a diverse array of dining options.
The hotel's rooms, though often noted as compact, are described as clean, comfortable and well-equipped, featuring modern amenities and updated décor. Visitors appreciate the diligent housekeeping, which maintains the rooms in pristine condition, adding to the overall satisfaction despite the small size. Some guests did experience minor issues like noise from the outside and occasional difficulty in regulating room temperature, but these were generally outweighed by the positive aspects.
Dining options at the hotel receive commendable reviews. Breakfast stands out with its variety and quality, offering fresh croissants, smoothies and a diverse buffet that caters to different dietary needs. The breakfast staff's professionalism and attentiveness contribute to a pleasant dining experience. Dinner at the on-site Thirty Restaurant also gets high marks for delicious and varied menu options with standout dishes like chicken wraps and curry. The friendly service and relaxing atmosphere further enhance the appeal of dining at the hotel.
Cleanliness is a consistent highlight with many guests noting the hotel's well-maintained rooms and common areas. Although there are occasional mentions of minor cleanliness issues, these are exceptions rather than the norm. The housekeeping staff are frequently praised for their efficiency and courtesy, adding to the positive guest experience.
The hotel’s staff receive high praise across multiple reviews for their friendliness, helpfulness and professionalism. From the reception team and housekeeping to the bar and restaurant staff, guests emphasize the excellent service provided by the team, making their stay more enjoyable and hassle-free.
The amenities, including the WiFi, gym and pool, receive mixed but generally positive feedback. The WiFi is often described as reliable and fast, though some guests experienced connectivity issues. The gym, while small and sometimes limited in equipment, is clean and functional. The pool is frequently highlighted as a nice feature, though it sometimes faces issues with maintenance and closure.
Parking presents a mixed experience with some appreciating the convenience and security of the underground parking, but others found it to be quite expensive.
Overall, the Holiday Inn Toronto Downtown Centre is seen as a superbly located, comfortable and convenient option for visitors looking to explore downtown Toronto, offering a well-rounded experience with its excellent staff and reliable amenities.
Hyatt Regency Toronto enjoys a reputation as a well-situated hotel in the bustling heart of downtown Toronto, offering guests convenient access to top city attractions like the CN Tower, Ripley’s Aquarium, and the Rogers Centre. The central location is highly praised, particularly for its proximity to public transportation and the vibrant entertainment district, making it a strategic choice for both business and leisure travelers. The cleanliness of the facility and the welcoming nature of its environment, combined with attentive staff, further enhances the visitor experience.
Guests consistently report favorable dining encounters at the hotel, particularly appreciating the breakfast offerings for their diversity and quality. The breakfast receives commendations for its varied selection of pastries, cold cuts, fruits, and made-to-order omelettes, though the expense is noted by some. Dinner at the King Street Social Kitchen and through room service is equally esteemed, celebrated for its flavorful dishes and reasonable pricing, supported by the attentive service that ensures a pleasant dining atmosphere.
The rooms at the Hyatt Regency Toronto are recognized for their cleanliness and the professional attentiveness of the staff. Clients find the accommodations comfortable, benefiting from modern electronic conveniences and scenic views, especially from the spacious king corner room. While some guests view the decor as a bit dated and encounter variability in room sizes and mattress comfort, the overall comfortable stay is often attributed to the hotel's cleanliness and quality service.
The hotel staff frequently emerge as a standout feature, lauded for their friendliness and exceptional service. Accommodating and helpful, the staff are noted for creating a welcoming atmosphere, with standout individuals receiving special mentions. Service levels extend to the concierge team, who are recognized for their willingness to assist with special requests and enhance guest experiences.
Hyatt Regency Toronto also offers facilities that include a well-equipped, 24-hour gym and a scenic rooftop pool. Despite the pool's size and seasonal limitations, it provides guests a relaxing retreat with views of the city. The gym, with its comprehensive array of equipment and adjacent dry sauna, consistently meets guest expectations, providing a satisfactory fitness environment. Parking is generally convenient, though cost concerns exist, and the free additional hours offered on checkout day are appreciated.
Families find the hotel accommodating, enjoying the thoughtful gestures extended to children, such as special birthday treats and amenities that cater to family needs. The heated pool is a significant attraction for families, complemented by the hotel's central location and child-friendly dining options.
Overall, the Hyatt Regency Toronto delivers a positive experience, characterized by a prime locale, friendly staff, and cleanliness, making it a wise choice for those looking to explore Toronto’s lively downtown area. While some critiques exist regarding room size, decor, and the variability of internet service, the overall satisfaction level among guests suggests a reliably pleasant stay at this four-star property.
Novotel Toronto North York receives commendations for its strategic location in the lively North York Centre, offering convenient access to the subway directly beneath the building. This makes travel to downtown Toronto and various attractions straightforward and quick. Guests appreciate the safety and vibrancy of the surrounding area, which is bustling yet quiet, providing easy access to various amenities such as restaurants, shopping centers and essential services. The proximity to major highways and the airport further adds to its appeal, making it a suitable choice for travelers seeking a comfortable and well-connected stay.
The hotel’s breakfast is particularly lauded with many guests describing it as very good or excellent. The breakfast buffet offers a plentiful and varied spread, enhanced by the quality of the food and friendly service. Despite its high cost and limited availability to weekends, the breakfast experience remains a highlight for many visitors. Dinner options at the on-site restaurant receive good feedback for food quality, though the limited menu and higher pricing prompt guests to explore local dining alternatives.
Rooms at the hotel are generally appreciated for their spaciousness, comfort and good views from higher floors. While modern furnishings and comfortable beds receive positive mentions, some reviews highlight a need for updating and maintenance, particularly with issues like malfunctioning air conditioning and outdated decor. Cleanliness feedback is mostly positive, despite some inconsistencies in housekeeping frequency and deeper cleaning practices.
The hotel staff is frequently praised for their friendliness, professionalism and helpfulness. Guests often recall positive interactions with the reception and front desk personnel, who enhance the overall experience through their attentive and accommodating service. However, there are occasional mentions of less favorable interactions which appear to be exceptions.
On the downside, the WiFi at the hotel has notable issues with weak signals and inconsistent connectivity. Furthermore, amenities such as the fitness center and pool receive mixed feedback with the gym being functional but dated and the pool often being closed for maintenance.
Parking at the hotel is convenient for those who can navigate the system with ample underground slots and reasonable rates. However, challenges such as unclear signage and high costs have led to frustration among some guests.
For families, the hotel provides a supportive and comfortable environment, although the room size and lack of some conveniences like microwaves or adequate bedding for couch beds are minor drawbacks.
Overall, Novotel Toronto North York offers a comfortable and well-connected stay primarily distinguished by its excellent location, good breakfast and friendly staff, though areas like WiFi quality and room maintenance could see improvements.
Located in the renowned Bloor-Yorkville district of Toronto, the Kimpton Saint George, an IHG Hotel, provides an opulent boutique experience, inviting guests to delve into the area's vibrant cultural atmosphere, marked by a distinct fusion of bohemian flair and historical sophistication. The hotel's design highlights Toronto's legacy of skilled craftsmanship and its modern, energetic spirit, incorporating custom art and furnishings by local creators and artisans. The interior design cultivates an environment of warmth and intrigue, encouraging guests to explore the hotel's captivating spaces. The guest rooms function as a peaceful sanctuary, featuring a calming color scheme, sumptuous fabrics, tailor-made wood wardrobes, marble vanity units, locally-acquired art and gentle linens, all of which come together to create a cozy atmosphere that revitalizes guests for their forthcoming Toronto adventures.
Summary of reviews
Kimpton Saint George Hotel by IHG is a great value for its excellent location near the University and walking distance to great shops, restaurants and museums. Guests have described the location as "incredible", "perfect" and "exceptional". The hotel provides different breakfast options with some guests loving the breakfast at the Fortunate Fox restaurant and the smoothies being described as incredible. The hotel's dinner options received mixed reviews with some enjoying good food and friendly service while others found the restaurant mediocre. The hotel's rooms are modern and stylish with beautiful interior decor, although some guests found them smaller than expected. Guests consistently praise the cleanliness of the hotel with many describing the rooms and facilities as "very clean" and "perfectly clean". The staff is exceptionally friendly, courteous and accommodating with the front desk staff singled out for praise. The hotel is perfect for couples seeking a trendy and romantic getaway in Toronto with special touches provided for those celebrating their special occasion. Overall, Kimpton Saint George Hotel offers facilities and services that are very common for a 4-star hotel.
Chelsea Hotel Toronto enjoys high marks for its exceptional downtown location, offering guests easy access to major attractions like Dundas Square, Eaton Centre and various restaurants and shopping venues. The proximity to Dundas Station further enhances convenience, making it easy for travelers from Pearson Airport. The location is also strategic for those visiting hospitals or attending events at venues like Massey Hall.
The breakfast at the hotel receives commendations for its variety, quality and freshness with exceptional service from the breakfast staff. However, the cost is often considered excessive with some guests expressing disappointment about the high prices and lack of inclusion in the room rate.
The hotel's dining experience is generally positive with the bar and restaurant receiving praise for delicious food and a great atmosphere. Nevertheless, service inconsistencies and high prices are points of contention with some guests experiencing cold meals and rushed service.
Guest rooms provide a mixed experience. They are appreciated for their spaciousness, comfort and views with staff delivering excellent service. However, many guests feel the rooms are outdated with some lacking amenities like mini-fridges and microwaves. Cleanliness also varies with complaints about dirty carpets, stained curtains and poorly maintained bathrooms.
The staff at Chelsea Hotel Toronto frequently receive high praise for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere overall.
WiFi connectivity is a notable downside with many guests reporting slow and unstable connections, especially in guest rooms. Free WiFi availability is limited, often only accessible in the lobby area.
The gym receives positive feedback for its facilities, including good equipment and a rooftop with treadmills and a sauna. However, some guests find the gym small and occasionally overcrowded.
Swimming facilities are well-regarded, particularly the child-friendly pool with a water slide and the adult-only rooftop pool offering great views. However, occasional complaints about cold water, overcrowding and cleanliness issues are noted.
Parking is convenient with secure onsite options, but high costs and tight spaces, especially difficult for larger vehicles, are drawbacks. Some guests suggest seeking better rates at nearby parking facilities.
For families, Chelsea Hotel Toronto is a solid choice with its range of family-friendly amenities. The family pools, arcade room, kid's zone and kid's club provide plenty of entertainment options for children, making the hotel a favorite for family stays.
In summary, Chelsea Hotel Toronto stands out for its prime location and welcoming staff. While it offers good amenities and services overall, areas for improvement include room updates, consistent cleanliness, WiFi connectivity and clearer communication on additional costs.
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