Holiday Inn Express Towson- Baltimore North by IHG

Towson 39.40125600, -76.57200100 , 1100 Cromwell Bridge Road (Show on Map)
8.3
Very Good


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Summary of reviewsHoliday Inn Express Towson-Baltimore North, an IHG Hotel, is highly regarded for its convenient and strategic location. Nestled close to major highways such as I-695 and I-95, the hotel's accessibility is a significant draw for road travelers. It is well-suited for those visiting Towson, Baltimore and nearby cities and its proximity to landmarks like Goucher College and the Towson Town Center Mall adds to its appeal. Guests appreciate the area's safety, quietness and the availability of ample parking, despite minor concerns from those without private transportation.

The hotel's breakfast service is another highlight, offering a wide selection of hot and cold options to cater to varying tastes. Guests enjoy fresh and complimentary coffee with specific mentions of delicious cinnamon rolls and biscuits and gravy. The breakfast area is praised for its cleanliness and professional setup, although there were occasional issues like a broken pancake machine.

Rooms at the Holiday Inn Express Towson-Baltimore North are frequently described as spacious, modern and extremely comfortable. Features such as fridges, microwaves and comfortable beds enhance the stay experience. Despite minor cleanliness issues, the predominant sentiment focuses on the rooms being spotless and well-maintained.

Cleanliness throughout the hotel receives generally positive feedback. Guests commend the modern, fresh and well-kept state of the property, including common areas and bathrooms. Though there are sporadic concerns like dirty floors and an unpleasant smell in rugs, the overall impression is that of a clean and inviting environment.

The staff at this hotel are often highlighted for their professionalism and friendliness, ensuring a pleasant stay for guests. Specific staff members are frequently praised for their attentiveness and helpfulness, creating a welcoming atmosphere. Exceptional service from the front desk and dining area staff is commonly noted.

While the Wi-Fi experience is mixed, many guests find it reliable and adequate for streaming purposes. The availability of free high-speed Wi-Fi throughout the premises, including the business office facilities, generally meets the needs of most travelers.

The beds at Holiday Inn Express Towson-Baltimore North receive consistent praise for their comfort with numerous guests noting the abundance of pillows and the softness of the bedding. Although some find the beds too soft or hard, the majority find them supportive and conducive to a good night's sleep.

Positioned as a solid mid-level hotel, the Holiday Inn Express Towson-Baltimore North offers excellent value for its price. Its consistent positive reviews, particularly from repeat business travelers, highlight its suitability for work-related stays. Convenient location, reliable amenities and an emphasis on customer satisfaction make it a preferred choice.

Finally, the hotel is praised for its accessibility features, catering well to guests with specific needs. Its central location, cleanliness and attentive staff contribute to a positive overall experience, making it an attractive option for a wide range of travelers.
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Hotel with Outdoor Pool

Room Types
Standard Queen Room with Two Queen Beds The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Standard King Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

One-Bedroom King Suite Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Standard Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit has 1 bed.

One-Bedroom Suite with Two Queen Beds Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

King Room - Mobility Access/Hearing Accessible The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

King Room Hearing Accessible with Roll-In Shower The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.

One-Bedroom King Suite with Sofa Bed Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Nestled in a convenient spot, Holiday Inn Express Towson-Baltimore North offers a location that receives high praise from guests. The hotel is strategically situated close to major highways such as I-695 and I-95, making it incredibly accessible for road travelers. This effortless access to the interstate simplifies visits to nearby cities like Baltimore, Lutherville and, of course, Towson itself. Its proximity to Goucher College makes it a favored choice for visiting families.

Guests have found the hotel's location to be ideal for their itineraries, providing easy access to events, restaurants and shopping centers, including the nearby Towson Town Center Mall. The area is described as safe, quiet and central with an ample parking lot adding to the convenience. Those attending events or visiting family and friends also appreciate the hotel's central and easily reachable location.

The surroundings offer more than just practicality; the presence of a great park down the road adds to the appeal. Additionally, Towson is highlighted as a pleasant town, enhancing the overall experience of staying here. For those without private transportation, the location may not be as favorable, but guests with cars find it incredibly convenient.

In summary, the location of Holiday Inn Express Towson-Baltimore North successfully combines accessibility, safety and proximity to key attractions and amenities, making it a solid choice for a wide range of travelers.

Breakfast
The breakfast experience at Holiday Inn Express Towson- Baltimore North by IHG, receives considerable appreciation from guests. Many found the breakfast to be very good with an excellent selection of items available. The variety of choices, including both hot and cold options, catered to different tastes, making it a highlight of their stay. Guests frequently praised the fresh and complimentary coffee, as well as the friendly and attentive staff who kept the breakfast area clean and well-stocked.

Specific highlights included delicious cinnamon rolls, biscuits and gravy and freshly brewed coffee. The breakfast setup is often described as professional with some guests noting the spacious and clean dining area. While some reviews mentioned the need for more options or noted occasional issues like a broken pancake machine, the overall sentiment was positive with several guests calling the breakfast fantastic, amazing or even exceeding their expectations.

In summary, the breakfast at this hotel not only offers a good start to the day with a wide variety of fresh and tasty options but also benefits from the diligent efforts of a friendly and attentive staff, making it a memorable part of the guest experience.

Rooms
Holiday Inn Express Towson-Baltimore North offers rooms that consistently receive praise for their spaciousness and modern design. Guests appreciate the large, spotless rooms, often describing them as clean, quiet and extremely comfortable. Many rooms are equipped with useful amenities such as fridges and microwaves and feature modern furnishings that add to the inviting atmosphere. Beds are frequently highlighted for their comfort, contributing to an overall restful stay.

On the downside, there are occasional concerns about cleanliness and maintenance with some guests noting issues like dirty towels and unvacuumed floors. However, such problems appear to be the exception rather than the norm. The peaceful, well-designed rooms, combined with helpful amenities, make this hotel a solid choice for travelers seeking comfort and convenience.

Beds
Guests at the Holiday Inn Express Towson-Baltimore North often commend the hotel's beds for their comfort. Many guests described the beds as being very comfortable with some even calling them super comfy and awesome comfortable. The abundance of pillows on the king-sized beds and the overall softness of the bedding added to the luxurious experience. Customized bedding and efforts to provide newer beds have also been positively noted with some guests finding the beds extremely soft and fluffy. However, experiences weren't universally positive. A few guests found the beds too soft or hard with descriptions ranging from very firm to hard as a rock. There were also isolated mentions of lumpy mattresses and issues with cleanliness of sheets. Despite these few negatives, the overall consensus is that the beds are spacious, supportive and conducive to a good night's sleep.

Cleanliness
The 'Holiday Inn Express Towson- Baltimore North by IHG' generally receives positive remarks regarding its cleanliness. Many guests appreciate the very clean and modern property with rooms described as spotless, spacious and updated. The cleanliness extends to the common areas, lobby and bathrooms, which are also often highlighted as well-kept and tidy. Many reviews emphasize that everything felt brand new and fresh, contributing to an overall pleasant experience.

However, some concerns were noted, particularly regarding occasional issues with dirty floors, rugs and air vents. The presence of an unpleasant smell, likely from mildewed carpets, was mentioned, along with specific incidents like dirty towels being left in rooms and the common areas not being as clean as the individual rooms. Despite these occasional issues, the predominant sentiment leans towards a very clean and comfortable stay with the quietness and general upkeep of the property being frequently appreciated.

Staff
The Holiday Inn Express Towson- Baltimore North by IHG, boasts an exceptional level of service thanks to its commendable staff. Multiple reviews highlight the professionalism and friendliness of the team, making it apparent that the employees are dedicated to ensuring a pleasant stay for all guests. Front desk staff members are frequently praised for being attentive, accommodating and always greeting guests with warm smiles. Noteworthy mentions include employees like Ashley, Priscilla, Tanjia and Leon, who have left lasting positive impressions on visitors.

Guests have consistently noted the helpfulness and efficiency of the staff, from quick resolutions to issues such as a dirty towel or a chirpy fire alarm, to maintaining cleanliness and order in common areas. The customer service skills at this hotel are described as exceptional with several guests specifically stating that the team goes above and beyond to ensure satisfaction.

The warm demeanor of the night shift staff and specific dining room attendants like Andrea also adds to the overall positive experience. Whether ensuring the food is well-stocked or simply being welcoming and friendly, every interaction contributes to guests feeling well taken care of.

Overall, the staff at this hotel stands out for their friendliness, attentiveness and unwavering commitment to making every stay as enjoyable as possible.

Wi-Fi
The Wi-Fi experience at Holiday Inn Express Towson- Baltimore North by IHG, varies among guests. While some found the internet reliable and reported good performance, even adequate for streaming services like Netflix, others experienced issues ranging from weak signal strength to unreliable connectivity. On the positive side, the hotel offers free high-speed Wi-Fi throughout the premises with some guests noting excellent coverage in both the lobby and their rooms. Despite a few mentions of slow speeds and connectivity challenges, the availability of business office facilities and overall free wireless internet tends to meet the basic needs of most travelers.

3 Star
The Holiday Inn Express Towson- Baltimore North is a solid choice for travelers seeking a good mid-level hotel. Guests frequently note that their stays have been very good, highlighting the hotel's convenience and suitability for business trips. The location is deemed convenient, adding to its appeal for those needing to navigate the area efficiently. While the offerings are standard, the value for the price is appreciated. Although not overly impressive, the hotel stands out as a reliable option, especially in comparison to other nearby accommodations. Repeat visits from guests suggest a satisfactory experience worth considering.

Business
Holiday Inn Express Towson- Baltimore North by IHG is highly regarded by business travelers for its suitability for work-related stays. The hotel is often favored as a go-to place for business activities, consistently meeting and arranging for corporate needs. Guests appreciate the comfortable lounge, which offers a relaxing environment after a busy day. The hotel's facilities are well-suited for fulfilling business requests, ensuring a seamless stay for those traveling for work.

Visitors frequently return to this hotel when conducting business in the area, citing reliable amenities such as a business office where one can confirm outbound flights. One of the standout features is the free high-speed Wi-Fi available throughout the hotel, which is conducive for work and conducting online conference calls without any hassle.

Overall, the Holiday Inn Express Towson- Baltimore North provides an efficient and comfortable experience for business travelers, making it a preferred choice for those needing a dependable place to stay while on business in the region.

Accessible
Holiday Inn Express Towson- Baltimore North, an IHG Hotel, has garnered positive feedback for its accessibility features. Guests appreciated the hotel's cleanliness and its accessible design. Many found the location highly convenient and central with easy access to numerous amenities and a walkable environment. Travelers noted the hotel’s willingness to accommodate specific needs, particularly highlighting the attentive staff who catered to wheelchair users traveling solo. Room features such as comfortable beds and a variety of breakfast options also contributed positively to the overall experience. Despite some limitations with pool access timing, the hotel’s accessibility standards received favorable remarks.


Yes, Holiday Inn Express Towson- Baltimore North by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Holiday Inn Express Towson- Baltimore North by IHG.

No, Holiday Inn Express Towson- Baltimore North by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Towson- Baltimore North by IHG.

Yes, Holiday Inn Express Towson- Baltimore North by IHG has a gym.

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