4-Star HotelSummary of reviews related to the '4 Star' categoryPalazzo Rosenthal Vesuview Hotel & Resort presents somewhat mixed impressions regarding its four-star status. On the positive side, some guests consider it a true four-star hotel, describing it as an exceptional establishment. However, several reviewers found it lacking in key areas associated with this rating level. Issues such as an average breakfast service, difficulties with sleeping arrangements and the surprising inconvenience of hidden remote controls were pointed out. Some guests felt that the hotel did not meet the standards typically expected from a four-star property, noting inadequacies in overall facilities and service quality. Despite these criticisms, there are also acknowledgments of agreements being reached with management to enhance the guest experience.
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