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Horlog Castle

Trigrad , с.триград, община девин 41°35'53.6"n 24°22'49.2"e (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHorlog Castle, located in Bulgaria's picturesque Trigrad Gorge, offers a captivating escape for nature lovers with breathtaking views and a serene, fairy-tale atmosphere. Its unique castle architecture harmonizes beautifully with the lush landscapes, providing a mesmerizing backdrop for visitors. The hotel's proximity to attractions such as the Devil's Throat Cave and nearby hiking trails makes it a favored spot for adventure seekers.

Guests often commend the friendly, attentive staff who contribute positively to a welcoming stay, enhancing the overall experience. The rooms are generally appreciated for their cleanliness, spaciousness, and aesthetic design, offering a cozy and comfortable environment, though some guests note areas with room for improvement, such as smaller-than-expected spaces and intermittent cleanliness issues.

Dining at Horlog Castle is a mixed yet mostly positive experience, with many praising the flavorful local dishes and the charming river-side terrace views. Breakfast receives mixed reviews, offering some delicious homemade options, though variety may at times fall short of expectations. Meanwhile, the internet connection is noted as a weak point, with guests reporting unreliable and poor-quality Wi-Fi.

Parking at the castle is well-received, with ample and convenient spaces enhancing the overall appeal, while the experience of sleep comfort varies, with some guests expressing satisfaction with the cozy beds and others noting issues with mattress quality.

Overall, Horlog Castle is celebrated for its stunning location, friendly staff, and an inviting atmosphere, though there are aspects, such as dining variety, bed comfort, and Wi-Fi connectivity, that present opportunities for improvement. Despite these areas, the majority of visitors enjoy a memorable and pleasant stay amidst the natural beauty of the Bulgarian mountains.
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Holiday Park with Parking

3-Star Holiday Park

Room Types

Double Room This double room has soundproofing. Some units also have a balcony. Room rates on [31 December 2021] include a gala dinner.

Apartment - Split Level This apartment has a TV. Room rates on [31 December 2021] include a gala dinner.

Deluxe Double Room with Extra Bed This double room features a balcony, patio and kitchenware. Room rates on [31 December 2021] include a gala dinner.

Luxury Apartment with Attic bedroom This apartment features a balcony, kitchenware and dining area. Please note that the bedroom has lower ceilings. Room rates on [31 December 2021] include a gala dinner.

Deluxe Apartment with One bedroom and Attic Please note that the bedrooms have lower ceilings. Room rates on [31 December 2021] include a gala dinner.

Double Room with Balcony (2 Adults + 1 Child) This double room has a balcony, patio and soundproofing. Room rates on [31 December 2021] include a gala dinner.

Twin Room with Balcony This twin room features a balcony, private entrance and electric kettle. Room rates on [31 December 2021] include a gala dinner.

Family Room with Balcony This family room has a balcony, satellite TV and stovetop. Room rates on [31 December 2021] include a gala dinner.

Duplex Apartment This apartment features a balcony, cable TV and patio. Room rates on [31 December 2021] include a gala dinner.

Maisonette This apartment has a balcony, patio and dining area. Room rates on [31 December 2021] include a gala dinner.

Double Room with Balcony This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

Studio Featuring free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned studio features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 4 beds.

About Horlog Castle

License: Д2-И6Щ-6ЦЛ-Р1

Guest Reviews

8.2

Very Good

Location

Nestled in the heart of Bulgaria's Trigrad Gorge, Horlog Castle offers a stunning escape for nature lovers. With its position next to the river, guests enjoy breathtaking views of the surrounding mountains and the gorge itself. The hotel's proximity to the famed Devil's Throat Cave makes it an ideal base for exploring local attractions. Visitors are enchanted by the serene beauty, clean mountain air, and the tranquil atmosphere, making the experience akin to a fairy tale.

The unique architecture, styled like a castle, complements the extraordinary natural setting, providing an authentic atmosphere. The vibrant landscapes, enhanced by the rushing stream, create a magical environment. Many guests appreciate the beautiful terrace views, which provide a perfect vantage for taking in the river and forest scenery.

Horlog Castle is conveniently located for hiking and adventure enthusiasts, offering access to the captivating local sights within walking distance. The cozy accommodations, alongside tasty cuisine and friendly service, make stays both comfortable and memorable. For those seeking a peaceful retreat embedded in nature, Horlog Castle offers a remarkable and unforgettable experience.

Breakfast

Horlog Castle offers its guests a breakfast experience that evokes mixed reactions. Many guests find the breakfast to be rich, abundant, and delicious, with homemade offerings making the meal particularly tasty. Freshly made items like banitsa and traditional mekitsi contribute to the delight of some diners. The buffet style ensures there is something for every taste, and the inclusion of teas and butter enhances the overall experience.

However, feedback also indicates that the breakfast can be basic and lacking in variety, with some guests yearning for more options, particularly vegetables and real jam. For those seeking a more diverse spread, the simplicity of the meals sometimes falls short. There are instances where the breakfast selection appears monotonous or underwhelming, and a few visitors suggest improvements to increase the overall satisfaction. Despite these critiques, the convenience of breakfast timings coupled with the picturesque location of Horlog Castle makes for an enjoyable start to the day.

Dinner

Horlog Castle offers a dining experience that garners a variety of opinions from its guests. Many reviews highlight the restaurant's dedication to serving delicious and flavorful dishes, often emphasizing local specialties that capture the essence of Bulgarian and Rhodope cuisine. The grilled fish and traditional Bulgarian grill stand out as popular choices, praised for their taste and freshness. Guests appreciate the scenic setting, especially when dining on the terrace with its exceptional view. The restaurant's location by the river adds to its charm, and the friendly staff enhance the overall dining atmosphere. While some visitors express dissatisfaction with the quality and variety of the meals, describing them as underwhelming or not meeting expectations, others commend the speed and quality of service, noting the quick preparation of tasty meals with fresh ingredients. Overall, the dining experience at Horlog Castle presents a mixed but often positively noted culinary journey, with room for improvement in certain areas.

Rooms

Horlog Castle presents a varied experience when it comes to room accommodations, with many guests highlighting the positive aspects. Many reviews commend the rooms for being especially clean and spacious, offering a comfortable ambiance and a pleasant atmosphere. Several guests appreciated the beautiful design and attention to detail, with modern touches and an inviting atmosphere. Larger rooms are reported to be exceptionally cozy, with good beds contributing to a restful night's sleep.

The two-story rooms and villa-apartments are noted for their comfort and suitability for families, with some featuring attractive views from balconies. However, the upper levels in these arrangements may have low ceilings, potentially posing a challenge for taller individuals. Guests appreciated the convenience of having multiple bathrooms, enhancing comfort during their stay.

On the downside, some visitors found rooms to be smaller than expected, with a few describing them as dark and too cramped, which could occasionally lead to a claustrophobic feeling. Specific issues such as lack of hot water, unpleasant smells, and minimal cleaning during the stay were mentioned in some reviews.

Despite the occasional shortcomings, the overall sentiment about the rooms at Horlog Castle leans positively, with the majority of guests finding them cozy, clean, and well-maintained, fitting well within the scenic location by a nice stream.

Beds

Horlog Castle offers guests a mixed experience when it comes to its beds, with opinions varying significantly across its accommodations. Many visitors have found the beds to be comfortable, with particular praise for their softness and the fresh, fragrant sheets that elevate the sleeping experience. These details certainly contribute to a sense of relaxation and luxury, enhancing the overall stay. However, several guests have expressed dissatisfaction, noting issues with uncomfortable mattresses and beds that creaked or made noise, detracting from their comfort. Concerns have been raised about the softness of some mattresses, likening them to hammocks, and others have described worn-out or hard mattresses that need updating. Furthermore, the pillows have attracted criticism for their poor quality. Overall, while some guests enjoy the cozy, soft beds, others experience discomfort, highlighting the need for potential improvements in mattress quality and bed construction across the property.

Cleanliness

Horlog Castle generally receives praise for its cleanliness, with many guests highlighting the spotlessly clean rooms and immaculate hotel environment. The accommodations are often described as warm, cozy, and providing a wonderful view, creating a welcoming atmosphere. Guests frequently commend the very clean bathrooms and note that the hotel is well-maintained, contributing to a positive overall experience.

The staff at Horlog Castle are also noted for their politeness, enhancing the feeling of hospitality. Rooms are consistently described as clean, tidy, and well-equipped, offering both comfort and functionality. The dining experience is equally favorable, with clean air and delicious food adding to the appeal.

However, there are a few recurring concerns regarding the consistency of cleanliness. Some guests reported instances of dirt upon arrival, such as cobwebs or remnants from previous occupants, indicating lapses in cleaning standards. Others highlighted issues like dampness, mold, and insufficient curtain darkness, challenging the otherwise positive impression. Although the maintenance of the hotel is generally commended, certain areas do falter, demonstrating that there is still room for improvement to ensure a uniformly high standard of cleanliness across all guest experiences.

Staff

Horlog Castle stands out for its generally positive staff interactions, described by many guests as extraordinarily welcoming and kind. Visitors frequently highlight the charming, smiling, and attentive nature of the personnel, from the reception desk to the restaurant service. The staff's willingness to assist and provide information about nearby sights adds a layer of convenience for those exploring the area. Despite some reviewers noting language barriers and varying levels of experience among the younger waiters, the overriding sentiment is one of friendliness and helpfulness.

The atmosphere is often enhanced by the courteous and hospitable individuals who contribute to a pleasant dining experience with quality food and beverages. A colorful mix of personalities ensures that many guests feel well taken care of during their stay, with frequent mentions of a cheerful and responsive approach that makes Horlog Castle memorable. While there are isolated comments about unfriendly attitudes, the predominant feedback celebrates the staff's warm and accommodating nature, leaving guests eager to visit again.

Wi-Fi

Horlog Castle provides a charming setting for its guests, but for those who need to stay connected, the Wi-Fi experience might be less than satisfactory. Many visitors reported challenges with the internet, describing the connection as weak and often unreliable. In several rooms, Wi-Fi was either completely absent or only partially functional, impacting guests' ability to communicate or work efficiently. Some noted consistent signal dropouts and an overall low-quality connection throughout the hotel, including in the main building. While the historical charm of Horlog Castle offers an appealing escape, those dependent on robust internet access may find this aspect of their stay less accommodating.

Parking

Horlog Castle impresses visitors not only with its beautiful and well-maintained setting but also with its convenient and plentiful parking options. Guests rave about the ease of access to parking, with spaces available both next to their rooms and throughout the hotel grounds, ensuring a hassle-free experience. The availability of free parking is an added bonus, making it effortless for travelers to explore both the castle's stunning surroundings and the interesting herb park located just across the street. Whether arriving by car or bike, guests appreciate the practical and ample parking facilities that complement the overall comfort and appeal of their stay at the hotel.

3 Star

Horlog Castle offers a welcoming environment with friendly staff and a comfortable atmosphere, contributing to an overall positive experience for many guests. Although the rooms are clean, they feature older furniture and may feel narrower than anticipated. Some guests have encountered issues with noise disturbances related to plumbing, detracting from their stay. Additionally, the comfort of the mattresses has been brought into question. Despite these drawbacks, the friendliness of the staff remains a highlight. However, the price-to-quality ratio might not align with all guests' expectations, suggesting room for improvement in this area.

No, Horlog Castle doesn't have any pool.

No, a spa isn't available at Horlog Castle.

No, Horlog Castle doesn't allow dogs.

Yes, parking facilities are available at Horlog Castle.

No, Horlog Castle doesn't have a gym.

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