5-Star HotelSummary of reviews related to the '5 Star' categoryGrande Vista Resort & Spa has grand ambitions but struggles to meet five-star expectations, based on guest reviews. The hotel's location and some aspects of its service fall short of what is generally expected from a top-tier establishment. Several comments pointed out that the quality of the renovation does not meet five-star standards and that essential amenities like shower curtains and bathtubs are missing. Additionally, the unusual allowance of smoking in one of the dining areas detracts from the experience, given modern standards of hospitality. While there are aspects that might make it feel like a five-star hotel, the overall consensus is that it fails to deliver the high level of service and quality that one might anticipate from such an establishment.
Show moreRead review summaries for all categories
