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Summary of reviewsHotel LALA - Kitashiga - (Adult Only) has garnered positive reviews across multiple facets of the guest experience. The breakfast offerings stand out with guests praising the variety and taste, noting the availability of both Japanese and Western sets. The complimentary breakfast is described as delicious, abundant and smoothly obtained during check-in with added flexibility for choosing between breakfast or a late-night snack. The free supper and the overall convenience of meal options further enhance guest satisfaction.
Rooms are highly regarded for their spaciousness and cleanliness. Guests appreciate the ample space that surpasses typical business hotels, providing a comfortable and relaxing environment. The well-maintained rooms offer good privacy and an inviting atmosphere accented with unique themed designs, like a Beatles vibe. Despite the building showing signs of age and minor drawbacks such as occasional musty smells, drainage issues and suboptimal hot water flow, the positive aspects of room cleanliness, space and charm dominate guest experiences.
The staff at Hotel LALA – Kitashiga receives high praise for their hospitality and professionalism. Reviewers often mention the kindness, friendliness and politeness of the staff with the front desk personnel being particularly commendable for their support and helpfulness. Specific staff members are recognized for their exceptional service, providing immediate and effective assistance both in person and over the phone. Overall, the team’s commitment to hospitality and excellent service substantially contributes to the positive guest experience, despite an occasional negative remark about attitude.
In summary, Hotel LALA – Kitashiga – (Adult Only) excels in providing a delightful breakfast, spacious and clean rooms and exceptional staff service, making it a highly recommended destination despite minor areas for improvement.
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