Accessible HotelThis hotel has excellent flat access, plenty of disabled parking spaces, and spacious areas. It accommodates wheelchair and scooter users well. Staff are consistently polite and helpful.
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Summary of reviews related to the 'Accessible' categoryVillage Hotel Maidstone offers several amenities to cater to guests with disabilities. The property boasts an accessible spa area and rooms specifically designed for disabled access. These rooms feature practical elements like grab rails and low beds to enhance convenience. While many guests found the hotel largely accessible, there were a few concerns such as disabled rooms equipped with baths instead of walk-in showers and a bathroom reminiscent of an old people's home. Additionally, there were occasional issues with the lift, which might be distressing for guests with mobility challenges. Overall, the hotel maintains an accessible environment but could improve in certain areas to better serve guests with disabilities.
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