5-Star HotelLocated on Bolgatty Island, this hotel offers modern and spacious rooms with stunning views of the backwaters and the city. It features multiple dining options, a spa, and a large event space, providing a luxurious and convenient stay.
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Summary of reviews related to the '5 Star' categoryGrand Hyatt Kochi Bolgatty has garnered a mixed reception from its guests. While some reviews highlight that the hotel provides a five-star experience on all counts, others express dissatisfaction with the establishment's inability to meet the high standards expected from a Hyatt property. Issues such as slow service, unmet food expectations and occasional service miscommunications were noted as detractors from the overall experience. Certain guests even compared it unfavorably to lower-star hotels, mentioning poor housekeeping and service speed. Despite these criticisms, there are mentions of the hotel being known for its exemplary service in Asia, suggesting that there are areas where the hotel excels. Overall, while there are strong aspects to Grand Hyatt Kochi Bolgatty, consistency appears to be an area for improvement.
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