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Summary of reviewsHotel Crown Hills Toyama is highly regarded for its prime location, offering both convenience and accessibility for leisure and business travelers alike. Positioned within a short walk from Toyama Central Station, it allows easy access to local attractions such as the Toyama Castle ruins and the City Hall Observation Deck. The bustling area, adorned with numerous restaurants and shops, enriches the experience, making exploration simple and enjoyable. Additionally, its strategic location provides excellent connections to destinations like Tateyama Kurobe.
The breakfast at Hotel Crown Hills Toyama is consistently praised for its impressive and generous offerings. Featuring local delicacies such as white shrimp tempura and firefly squid marinated in soy sauce, the breakfast buffet provides an authentic Toyama experience that enhances the stay. The substantial spread is celebrated not only for its variety but also for changing daily, offering guests a refreshing start each morning. The complimentary aspect of the breakfast, along with the availability of welcoming drinks and unlimited alcohol, adds notable value to the overall experience.
Cleanliness receives mixed reviews. While many guests commend the hotel’s thorough cleaning efforts, especially in the rooms, others highlight issues stemming from the hotel's age, such as mold and poorly vacuumed carpets. Conflicting experiences with room and bathroom cleanliness are noted, though satisfactory maintenance is occasionally mentioned.
The staff at the hotel are generally praised for their courteous and helpful nature, with both Japanese and Nepali receptionists being appreciated for their warm interactions. Despite some minor service lapses, the staff's friendly demeanor and local insights enhance guests’ stays.
Parking emerges as an area with challenges, with insufficient availability often influencing guest satisfaction. The hotel staff, however, are responsive and assist in directing guests to alternative parking options when necessary, although these may sometimes involve additional costs and distances.
Overall, Hotel Crown Hills Toyama impresses with its location, breakfast offerings, and attentive staff, though certain areas such as cleanliness consistency and parking could be improved.
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