InfoSummary of reviewsVilla Graça – Hostels and Apartments enjoys consistent praise from its guests, particularly for its prime location in the historic center of Santarém. Visitors often highlight the convenience of access to attractions, markets and restaurants, which makes it an ideal spot for both pilgrims on the Camino de Santiago and general tourists. Thanks to its central position, guests find it easy to explore the city on foot.
The facilities at Villa Graça are frequently commended for their modern design, cleanliness and comfort. Apartments and dorm rooms are well-maintained, featuring spacious, stylish and functional layouts. Ensuites, privacy curtains, individual lights and power sockets in dorm beds add to the appeal, offering both comfort and a degree of seclusion. Shared spaces like the kitchen and other common areas are also praised for their cleanliness and modern amenities.
Dining, especially dinner, receives high marks with particular praise for the onsite restaurant that serves a fusion of Japanese and Peruvian cuisine, highly regarded for its quality and presentation. Guests are pleased with the dining experience, enhanced by the chef's talent and the friendly staff. Breakfast, however, has mixed reviews; while the convenience of breakfast baskets delivered to rooms is appreciated, the offerings are sometimes viewed as limited and start times restrictive.
Guest feedback highlights the excellence of the staff, noting their friendliness, professionalism and willingness to go above and beyond to assist with various needs. Their attentiveness contributes significantly to the overall positive experience at the hostel.
Although the Wi-Fi is generally reliable, occasional inconsistencies have been noted in certain apartments. Beds are particularly praised for their comfort and practical features, enhancing the restful experience for guests.
However, accessibility can be a challenge for some, due to the absence of an elevator in parts of the building and architectural constraints like narrow, steep staircases. While certain areas offer good accessibility, others may pose difficulties, especially for guests with mobility issues.
In conclusion, Villa Graça - Hostels and Apartments provides a well-rounded and highly recommended accommodation experience through its strategic location, modern amenities, attentive staff and overall cleanliness. It is particularly suitable for those on the Camino de Santiago or travelers looking for a cozy, comfortable base to explore Santarém. Show more
InfoSummary of reviewsHotel Umu in Santarem receives an overall positive reception from guests, marked by its fairly central yet quiet location, excellent breakfast offerings and commendable staff performance. Travelers appreciate its practicality, especially for short stays and business trips, given its proximity to the train station, main highways and various city amenities.
Despite lacking a restaurant, guests benefit from helpful staff recommendations for nearby dining options. The breakfast buffet is a standout, noted for its variety and quality with fresh products and attentive service, adding positively to the experience.
Rooms reflect a mixed experience. Many guests find them clean, spacious and comfortable, though some point out the need for renovation and improved amenities. Cleanliness remains a strong suit with numerous praises for the hotel’s diligent maintenance and hygiene practices.
Staff members are consistently described as friendly, kind and accommodating, significantly enhancing the guest experience. The free Wi-Fi, however, is a point of contention with inconsistent connectivity reported.
While beds receive mixed reviews, often deemed uncomfortable and outdated, the overall positive feedback on cleanliness, modern facilities and the quiet environment contribute to an enjoyable stay.
Hotel Umu serves well for business travelers with useful amenities such as quiet rooms and suitable meeting areas. Its accessibility, particularly for guests with disabilities, is commendably well-managed, ensuring a comfortable and convenient experience. Overall, Hotel Umu offers valuable comfort and practicality, making it a suitable choice for budget-conscious travelers. Show more