4-Star HotelThis hotel offers a spa and is well-located. It provides a blend of traditional charm and modern amenities, suitable for relaxation and exploration of the city.
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Summary of reviews related to the '4 Star' categoryHotel Imparatul Romanilor Hotel & SPA, situated in the heart of Sibiu, is a place steeped in history and tradition. However, its current offerings have left guests questioning its four-star rating. The hotel's charming building and friendly staff are undoubtedly highlights, along with the quality of food that manages to capture the essence of four-star dining. Unfortunately, these positives are overshadowed by areas in dire need of improvement.
Guests note that the facilities and rooms feel dated and poorly maintained, with a particular emphasis on the condition of the bathrooms and carpets. The hotel evokes nostalgia with its marvelous furniture, but signs of wear and tear are evident, and a thorough renovation seems necessary to align the premises with the expected standards of a four-star hotel.
The spa center, another touted feature, has been critiqued for not being fully functional and emitting strong chlorine odors, which detracts from the overall relaxation experience. The breakfast offerings also fall short of four-star expectations, prompting guests to recommend refurbishment and updates to maintain the hotel's reputed status.
Overall, while the hotel has potential thanks to its prime location and hospitable staff, it needs considerable upgrades to fulfill the promises of its four-star rating and consistently deliver the high-quality experience travelers seek in such establishments.
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