4-Star HotelLocated near a golf course, this hotel offers a range of amenities including a 24-hour fitness center, terrace, and garden. It provides complimentary wireless internet access, concierge services, and a banquet hall, along with a restaurant, bar, and complimentary buffet breakfast.
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Summary of reviews related to the '4 Star' categoryHotel Cristallo appears to have a gap between its claimed four-star status and the experiences shared by guests. A number of reviews suggest that the hotel feels worn and run-down, with specific concerns about elements such as breakfast quality, room furnishings, and the overall condition of the hotel. The breakfast was noted as being poor, featuring low-quality products, which does not meet the expectations set by a four-star standard. Service also received critique for being subpar given the hotel’s rating and pricing.
Despite these negative impressions, there are positive aspects that some guests have highlighted. The staff at Hotel Cristallo received praise for their kindness and availability, which contributed to a more pleasant stay for some. This friendly atmosphere seems to be a redeeming factor, prompting a few guests to express willingness to return. Overall, while there are shortcomings in the facility's condition and certain services, the hotel's staff provides a level of hospitality that positively influences the guest experience.
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