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Summary of reviewsHotel La Laguna Spa & Golf provides a tranquil and serene retreat, immersing guests in a chic, spacious environment that is well-maintained and beautifully landscaped. While the inland location is somewhat remote, it offers proximity to nearby towns, the Alicante airport and various attractions, making it convenient for those with personal vehicles. Golf enthusiasts and those seeking a calm, comfortable stay away from the busy city center particularly appreciate the peaceful setting and the ample parking facilities.
The hotel’s dining experiences draw mixed but predominantly positive reviews. Breakfast is lauded for its variety and quality, featuring fresh fruit, gluten-free options and special touches like champagne. However, some guests have noted issues with service organization and limited choices. Dinner garners strong praise for its quality, presentation and the attentiveness of the staff with standout mentions for the a la carte menu and evening entertainment. Despite some concerns about repetitive menus and pricing, the majority of guests have a favorable impression of the dining options available.
Guest rooms are generally found to be spacious, clean and comfortable with well-appointed furnishings and pleasing terraces. While many highlight the luxury and brightness of the junior suites, others report that certain areas and features are outdated and in need of refurbishment. Issues such as non-functional air conditioning, minor pest problems and insufficient maintenance are noted but do not appear to significantly detract from the overall experience.
Impeccable cleanliness is a hallmark of the hotel, consistently impressing guests across all areas, from rooms to public spaces. Any minor lapses, such as occasionally unclean pool areas or housekeeping oversights, are exceptions rather than the rule. The dedicated and friendly staff also contribute significantly to the hotel's positive atmosphere, frequently recognized for their helpfulness, efficiency and professionalism in ensuring a pleasant stay for guests.
Wi-Fi connectivity receives varied feedback, performing well in common areas but often lacking in rooms where signal strength can be inconsistent. Although generally functional, improvements are needed to fully satisfy the expectations of all guests.
The spa facilities are particularly praised for their quality and the serene experience they offer, although limited hours and occasional closures for maintenance can be points of frustration. In contrast, the gym receives mixed reviews due to limited equipment and functionality, which can be a letdown for fitness-focused visitors.
The pool area stands out as a highlight for many, appreciated for its spaciousness, cleanliness and tranquil ambiance. However, it is sometimes criticized for being cold, lacking sufficient sunbeds and umbrellas and having restrictive operating hours.
In summary, Hotel La Laguna Spa & Golf is celebrated for its peaceful and attractive setting, quality dining experiences, comfortable accommodations and outstanding cleanliness and staff service. While there are areas for improvement, particularly in maintenance and certain amenities, it remains a favored choice for those seeking relaxation and comfort in a serene environment.
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