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Summary of reviewsHotel U Jezera is highly praised for its serene and picturesque location, offering guests a tranquil escape near a scenic lake and the Elbe Cycle Path. Ideal for cycling enthusiasts and nature lovers, the hotel’s peaceful surroundings and convenient access from the highway make it a preferred stop for travelers, especially those heading to nearby Prague.
Guests generally enjoy the breakfast at the hotel, noting the good quality and variety of the offerings. The continuous replenishment of the buffet and the clean, pleasant dining environment are appreciated, although some guests suggested improvements in service speed and diversity. Dinner at the hotel's restaurant offers a simple yet satisfactory dining experience within a welcoming atmosphere with homemade meals and reasonable pricing.
The rooms at Hotel U Jezera receive high marks for cleanliness, comfort and practicality. Guests appreciate the cozy environment, clean sheets and modern bathrooms. The unique charm of the antique furniture and well-maintained amenities like fridges and TVs further enhance the stay. The spaciousness of the rooms makes them suitable for families and larger groups and cyclists find the hotel accommodating for storing their bikes.
Cleanliness is a standout feature with guests highlighting the spotless rooms and common areas. The hotel maintains a high standard of hygiene, contributing to a comfortable stay, despite a few isolated incidents of minor oversights.
The staff at Hotel U Jezera is commended for their friendliness and helpfulness. Guests describe the employees as cheerful, motivated and always willing to assist, creating a welcoming atmosphere that enhances the overall experience. Minor issues with invoicing and receptionist availability do not significantly detract from the positive interactions.
However, the hotel’s Wi-Fi service is a frequent point of criticism with guests reporting unreliable and often unusable connectivity, particularly in some rooms. On the positive side, the hotel offers ample free parking, which is convenient and spacious, meeting the needs of most visitors.
The beds receive mixed feedback; while many find them comfortable with high-quality mattresses, others describe them as too hard or squeaky, indicating variability in guest experiences.
In summary, Hotel U Jezera is a charming, tranquil retreat particularly suited for nature enthusiasts and cyclists. Its serene location, cleanliness and welcoming staff make it a commendable choice, although improvements in Wi-Fi reliability and bed comfort could enhance the overall guest experience.
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