4-Star HotelThis design hotel is located in the heart of Dijon and offers an indoor pool and a spa and wellness center. Free WiFi is available throughout, and guests can enjoy the sauna and hammam.
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Summary of reviews related to the '4 Star' categoryThe Vertigo Hotel in Dijon, a Member of Design Hotels, presents itself as a four-star establishment with several aspects aligning well with this rating. Guests note that the hotel maintains high standards of cleanliness and deserves commendation for its hygiene levels. Additionally, some services are appropriately aligned with what one would expect from a four-star hotel, contributing positively to the overall experience.
However, there are consistent reservations regarding the hotel's facilities and services, which often fall short of four-star expectations. Criticisms are directed at the undersized elevator, small spa and cramped rooms, which detract from the comfort one anticipates at this level. Moreover, the expensive parking adds to the list of inconveniences.
Service quality appears to be inconsistent with some guests pointing out that certain aspects do not meet the high standards typically associated with a four-star hotel. These include the absence of amenities like bathrobes and operational inefficiencies such as long queues for breakfast.
While the hotel aspires to provide an upscale, comfortable experience, there are elements that reflect a combination of three and four-star qualities, leading to a divided opinion on whether it truly merits its four-star status.
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