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Summary of reviewsReal Palace Hotel offers an exceptional stay, particularly noted for its prime location in the city center. Guests appreciate the hotel's easy access to important spots, its proximity to dining options and its position directly in front of the bus station with free parking enhancing its appeal.
The breakfast experience is another highlight, frequently lauded as good, very good or even exceptional. With a wide variety of food options, including cakes, fruits and vegan choices, guests find the meal varied, well-served and delicious. Despite occasional slow replenishment, the overall sentiment is highly positive, ensuring a pleasing start to the day.
In terms of room quality, cleanliness is consistently praised. Guests find the rooms tidy and the bathrooms spotlessly clean, contributing to a comfortable environment. Comfort and spaciousness are also appreciated features, despite some variability. The age and maintenance of the facilities, however, are points needing attention with mentions of old furniture and air conditioning issues.
The staff at Real Palace Hotel receive glowing reviews for their attentiveness, friendliness and helpfulness. The reception team, in particular, is noted for its professionalism and accommodating nature, although isolated incidents indicate room for improvement.
The beds garner mixed feedback with some guests finding them comfortable, while issues with thin pillows and varying comfort levels are often mentioned. Room and bed sizes could also be more accommodating.
Overall, Real Palace Hotel stands out for its excellent location, delightful breakfast and dedicated staff, despite areas like room maintenance and bedding comfort where improvements could be made.
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