Accessible HotelThis hotel provides a comprehensive range of accessible features, including wheelchair accessible rooms and ADA compliant guest rooms with adequate clear turning space in bathrooms. Bathrooms are equipped with tubs with grab bars, handheld showers with hoses, showers with built-in transfer shower seats, handrails, and safety bars. Accessible bathroom controls are available. The hotel offers flat terrain between parking and the entrance, curb cuts, wheelchair accessible street parking, designated accessible parking spaces, ramp access to the property, hotel bar/lounge, and restaurant. Wheelchairs are available, public restrooms are accessible, and elevators are ADA compliant with access to all levels.
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Summary of reviews related to the 'Accessible' categoryHoliday Inn Express in Almaty, part of the IHG Hotel group, offers a largely accessible experience for guests with disabilities with several positive aspects highlighted by reviewers. The hotel showcases easy access to local parks and restaurants, adding convenience for those looking to explore the area. The spacious rooms, complete with cool temperatures and clean blankets, ensure guests feel comfortable even in the colder months. Accessibility extends to the adjacent mall, enhancing its appeal for visitors.
Guests appreciate the availability of hot water and amenities like tea and coffee in the rooms, along with practical additions such as ironing boards and irons. Soundproof rooms with multiple pillows contribute to a restful stay. Adding further to the experience is the provision of fresh bottled water, a handy perk for trips outside.
Although the hotel’s accessibility features include reserved room access and an elevator, there are areas with high slopes that may pose challenges. Clarifying accessibility options more distinctly would help potential guests in their planning. Despite some minor critiques, such as the lack of toothbrushes and toothpaste and windows that don't open for fresh air, the Holiday Inn Express in Almaty presents an overall accessible and value-for-money option for travelers, particularly those needing accommodations for disabilities.
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