Petra Heart Hotel
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Summary of reviewsPetra Heart Hotel shines as a stellar accommodation option located strategically in the heart of Wadi Musa, near the Petra Visitor Center. Its central yet tranquil setting offers both convenience and serenity with numerous dining options just a short walk away. Free parking and easy access to Tourist Street add to the hotel's appeal.
The breakfast receives general praise for offering a variety of local and international dishes with particular highlights including pancakes and warm, freshly prepared items. The attentive service of the breakfast staff stands out, contributing to a positive experience. Although some guests mentioned the need for more options and found it somewhat overpriced, the availability of convenient breakfast boxes for early tours is well-appreciated.
Dinner options at the hotel's restaurant are lauded for their quality, especially dishes served on the terrace with panoramic views, as well as the convenience of late dining and in-room service. While some guests did point out the lunch boxes were not worth it and mentioned occasional electricity interruptions, the overall dining experience remains positive, bolstered by excellent staff recommendations for nearby eateries.
The rooms are a strong point, frequently praised for their cleanliness, spaciousness and modern amenities. Guests particularly highlight the comfortable beds, effective air conditioning and high-quality bathrooms. Although some mentioned isolated issues like shower leaks, the overall comfort and modernity of the rooms, coupled with great service, make for a welcoming stay.
The hotel's focus on cleanliness is exceptional with spotless and immaculate rooms and facilities consistently praised by guests. The well-maintained environment further enhances the overall guest satisfaction.
Petra Heart Hotel's staff are central to its positive reputation with many reviews highlighting their remarkable friendliness, warmth and professionalism. Special mentions of staff members like Abdullah and Souleyman for their service create a family-like atmosphere, ensuring guests feel well-cared for and at home.
The WiFi service is generally well-received with most guests finding the connection strong, stable and fast, making it a reliable option for those needing internet access during their stay.
Parking options are plentiful and generally convenient with street parking available close to the hotel and free parking frequently mentioned as a positive aspect.
Families find the hotel accommodating with spacious rooms, additional sleeping arrangements and child-friendly services. The staff's attention to details, such as preparing gluten-free bread for children and offering practical family services like lunch bags, adds to the family-friendly atmosphere.
Beds at Petra Heart Hotel are a highlight, often described as large, comfortable and cozy, contributing to a restful experience. The excellent quality of mattresses and pillows further enhances the sleep experience.
As a three-star hotel, Petra Heart Hotel delivers a high standard of comfort and convenience, often exceeding guests' expectations for its category. The central location, value for money and effective amenities make it a top choice for budget-conscious travelers. Although there are minor areas for improvement, the overall experience is overwhelmingly positive.
For business travelers, the hotel’s proximity to Petra and availability of relevant amenities make it a practical choice, ensuring a balanced mix of business and leisure.
Categories
The breakfast receives general praise for offering a variety of local and international dishes with particular highlights including pancakes and warm, freshly prepared items. The attentive service of the breakfast staff stands out, contributing to a positive experience. Although some guests mentioned the need for more options and found it somewhat overpriced, the availability of convenient breakfast boxes for early tours is well-appreciated.
Dinner options at the hotel's restaurant are lauded for their quality, especially dishes served on the terrace with panoramic views, as well as the convenience of late dining and in-room service. While some guests did point out the lunch boxes were not worth it and mentioned occasional electricity interruptions, the overall dining experience remains positive, bolstered by excellent staff recommendations for nearby eateries.
The rooms are a strong point, frequently praised for their cleanliness, spaciousness and modern amenities. Guests particularly highlight the comfortable beds, effective air conditioning and high-quality bathrooms. Although some mentioned isolated issues like shower leaks, the overall comfort and modernity of the rooms, coupled with great service, make for a welcoming stay.
The hotel's focus on cleanliness is exceptional with spotless and immaculate rooms and facilities consistently praised by guests. The well-maintained environment further enhances the overall guest satisfaction.
Petra Heart Hotel's staff are central to its positive reputation with many reviews highlighting their remarkable friendliness, warmth and professionalism. Special mentions of staff members like Abdullah and Souleyman for their service create a family-like atmosphere, ensuring guests feel well-cared for and at home.
The WiFi service is generally well-received with most guests finding the connection strong, stable and fast, making it a reliable option for those needing internet access during their stay.
Parking options are plentiful and generally convenient with street parking available close to the hotel and free parking frequently mentioned as a positive aspect.
Families find the hotel accommodating with spacious rooms, additional sleeping arrangements and child-friendly services. The staff's attention to details, such as preparing gluten-free bread for children and offering practical family services like lunch bags, adds to the family-friendly atmosphere.
Beds at Petra Heart Hotel are a highlight, often described as large, comfortable and cozy, contributing to a restful experience. The excellent quality of mattresses and pillows further enhances the sleep experience.
As a three-star hotel, Petra Heart Hotel delivers a high standard of comfort and convenience, often exceeding guests' expectations for its category. The central location, value for money and effective amenities make it a top choice for budget-conscious travelers. Although there are minor areas for improvement, the overall experience is overwhelmingly positive.
For business travelers, the hotel’s proximity to Petra and availability of relevant amenities make it a practical choice, ensuring a balanced mix of business and leisure.
Hotel Taking Steps Towards Sustainability
This hotel has an eco-friendliness rating of 9.2/10 on booking platforms. It is recognized for its commitment to sustainable practices in the region.
Family Friendly Hotel
This hotel is well-rated and located near Sanabel Sweets and bakery. It provides convenient access to local attractions and amenities suitable for families.
Hotel with Parking
This hotel offers free parking for its guests, providing a necessary amenity for those traveling by car to Wadi Musa.
Cheap Hotel
Provides good value with clean, comfortable rooms and very friendly, courteous, and helpful staff. Located a short distance from the Petra visitor center, it offers a simple but satisfying breakfast.
Small Hotel
This hotel is known for its excellent service and comfortable environment. The central location makes it convenient for exploring Petra and the surrounding areas.
3-Star Hotel
Located on Tourism Street in Wadi Musa, this hotel offers a prime location for tourists. It provides easy access to the main attractions and local services.
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Wadi Musa, Petra Heart Hotel boasts an enviable location that offers both convenience and a serene escape for travelers. This comfortable hotel is strategically positioned near the Petra Visitor Center, making it an ideal base for those looking to explore the remarkable archaeological site of Petra. Typically, guests can enjoy a brief 10 to 15-minute walk or a short 5-minute drive to reach the main entrance of Petra, making it incredibly accessible.
The surrounding area is replete with a variety of dining options with numerous restaurants and shops located mere minutes away from the hotel. Whether indulging in local cuisine or sampling international dishes, visitors will appreciate the hotel's central position, just steps away from the main streets and bustling commercial areas.
Despite its central location, Petra Heart Hotel enjoys a peaceful ambiance, set on a quiet street that provides a restful retreat after a day of exploration. Free parking is available, adding to the convenience for those traveling by car. The hotel's proximity to Tourist Street and many top-rated restaurants ensures that guests are always close to the city's vibrant dining and shopping scenes.
The hotel's excellent location offers a perfect mix of convenience, accessibility and tranquility. Whether walking to the Petra site, enjoying the city's nightlife or simply unwinding in a quiet, comfortable room, Petra Heart Hotel delivers a superb and well-rounded experience for visitors.
Guests of Petra Heart Hotel have shared numerous insights about the hotel's breakfast offerings, reflecting a generally positive experience with a few areas for potential improvement. The breakfast is praised for its variety with many guests noting the ample selection of both local and international dishes. The pancakes, in particular, receive frequent compliments for their delicious taste.
Multiple reviews commend the breakfast's abundance and the presence of many local products, contributing to its rich and diverse nature. The breakfast staff, including the attentive chef, is highlighted for their excellent service and responsiveness to guests' needs. Warm, freshly prepared items such as pancakes and eggs are often mentioned as standout features.
Despite the favorable remarks, some guests felt the need for a more extensive buffet with additional options. A few reviews pointed out limited choices, especially for those with a preference for sweet breakfast items. There were also mentions of the breakfast being too basic or in need of improvement in terms of variety and quality.
For those catching early tours to Petra, the availability of breakfast boxes to-go is a convenient option, appreciated by several guests. However, there were occasional comments about breakfast being somewhat overpriced relative to its offerings.
Overall, the breakfast at Petra Heart Hotel is regarded as a strong point, providing a hearty and diverse start to the day with room for broader selection and minor enhancements to meet all guests' preferences.
The dining experience at Petra Heart Hotel garners a mix of feedback with a strong leaning toward the positive. Guests frequently note excellent dinner options, both within the hotel and nearby. The hotel's own restaurant comes highly recommended with guests enjoying dishes served on the terrace with panoramic views and praising the in-room dining service for its quality. For those looking to dine late, the hotel offers this convenience and the on-site restaurant also provides the possibility of enjoying meals delivered to the room, including surprisingly good pizza.
In addition to the hotel’s offerings, guests appreciate the strategic location, which is close to a variety of excellent and reasonably priced eateries on the main road of Wadi Musa. Staff recommendations for dining options are consistently highlighted for their helpfulness and quality, guiding guests to some great nearby restaurants.
However, some guests mentioned that the lunch boxes suggested by the hotel were not worth it and there were occasional concerns about electricity interruptions during meal times. Despite these minor setbacks, the overall sentiment points to a thoroughly enjoyable culinary aspect of staying at Petra Heart Hotel, enhanced by its excellent service and prime location.
Petra Heart Hotel offers guests an impressive blend of cleanliness, comfort and modern amenities in its rooms. Visitors frequently praise the rooms for being exceptionally clean, spacious and well-equipped, often highlighting the comfortable beds and effective air conditioning. The modern feel and thoughtful furnishing of the rooms, including convenient facilities like fridges and powerful showers, add to the positive experience.
Bathrooms also receive commendations for their spaciousness and high quality, though some guests mentioned isolated issues with shower leaks and musty smells. Despite a few mentions of cold temperatures, the overall atmosphere of the rooms is described as cozy and welcoming.
The hotel's new construction adds to its appeal, providing a contemporary and fresh ambiance. Many guests compare the room quality favorably to accommodations in 4- or 5-star hotels, citing their overall comfort and quietness. The staff's great service further enhances the stay, ensuring a pleasant and well-rounded visit.
The convenient location, combined with the generous room sizes and cleanliness, makes Petra Heart Hotel a compelling choice for travelers seeking comfort and modernity during their visit.
Petra Heart Hotel has garnered a plethora of positive feedback regarding its sleeping arrangements, making it an ideal destination for those seeking a restful stay. Guests repeatedly rave about the hotel's comfortable beds with many highlighting their large size and exceptional comfort. The bedding is frequently described as comfortable, cozy and fit for a restful night's sleep.
In addition to the beds, the rooms themselves are noted for their comfort and cleanliness, creating a welcoming and relaxing environment. Reviewers consistently mention the excellent mattresses, often describing them as extremely comfortable and delicious to sleep on. Pillows also receive praise, contributing to the overall high level of comfort.
Furthermore, the rooms are not only comfortable but also spacious, featuring amenities like good bathrooms and perfect showers, which complement the inviting bedding. Many guests appreciate the thoughtful placement of air conditioning units, enhancing the overall comfort of their stay.
Overall, Petra Heart Hotel stands out for its ability to provide an exceptionally comfortable sleeping experience with large, cozy beds and top-notch bedding that ensures guests feel well-rested and relaxed throughout their stay.
Petra Heart Hotel stands out for its exceptional cleanliness, consistently praised by guests. The rooms are described as very clean, spotless and immaculate with many reviews highlighting their modernity and spaciousness. Guests frequently note the well-maintained, tidy and organized environment with clean common areas and facilities. The hotel itself, being new and well-kept, ensures a clean and fresh atmosphere that exceeds standard expectations. The meticulous attention to cleanliness extends to the amenities and services provided, contributing to an overall sense of comfort and satisfaction. Visitors appreciate the high level of housekeeping, making Petra Heart Hotel a recommended choice for those seeking cleanliness and comfort.
Nestled in the heart of Petra, the Petra Heart Hotel is renowned for its stellar hospitality, predominantly due to its exceptional staff. The staff members are frequently praised for their remarkable friendliness, warmth and professional demeanor. Their attentiveness ensures that guests feel welcomed and well cared for throughout their stay.
Key staff members such as Abdullah and Souleyman receive special mentions for their standout service and helpfulness. The hotel's reception staff is particularly lauded, often noted for providing valuable tips and advice, making sure check-in and check-out processes are smooth and their ability to speak English proficiently.
Guests also highlight the personalized service they receive, from suggestions on sightseeing and dining to assistance with car repairs and parking. The staff's readiness to help with all manner of queries, coupled with their caring nature, makes travelers feel at ease.
Management and ownership also get high praise for their involvement and dedication, ensuring that every guest's needs are met with precision and care. The overall atmosphere at Petra Heart Hotel is one of genuine hospitality where staff consistently go above and beyond, contributing to an unforgettable stay for their guests.
Petra Heart Hotel's WiFi service receives high praise from many guests. Numerous reviews highlight the strong, stable and reliable internet connection, emphasizing its excellence and high speed. Free WiFi is widely appreciated for being both fast and easily accessible throughout the property. Despite occasional mentions of WiFi instability or weaker connection in certain areas, guests generally find the internet service satisfactory and conducive to their needs. The hotel's manageable size also contributes to a consistently good WiFi experience, making it a dependable choice for those needing a robust internet connection during their stay.
Petra Heart Hotel offers a variety of parking options that guests generally find convenient. There is ample street parking available with many noting it is easy to park right in front of the hotel. Free parking is a significant advantage with multiple guests mentioning it positively. Some guests appreciated the nearby public parking spots and vacant lots for parking around 50 meters away.
Despite the lack of private or dedicated parking spaces, many guests seem to find the parking situation satisfactory, facilitated by the availability of off-street parking and spacious areas nearby. Although a few reviews pointed out the limited parking or complex parking scenarios, these concerns are minimal considering the overall positive feedback on parking convenience.
The hotel manages to provide plenty of parking options, making the parking experience for guests generally easy and hassle-free.
Petra Heart Hotel is a top choice for families traveling with children, offering numerous amenities and services tailored to young guests. Reviews highlight the spacious rooms, which include large beds and additional sleeping arrangements to accommodate families comfortably. Guests appreciated the free cot provided in their rooms, demonstrating the hotel’s commitment to child-friendly services.
A standout feature is the hotel's personalized attention to children with cooking staff going the extra mile, such as preparing gluten-free bread for kids at breakfast. This attention to detail ensures that children feel welcome and cared for during their stay.
Several families reported being upgraded to family rooms, which added to their overall positive experience. The hotel also offers practical family services, like preparing lunch bags for outings, making it convenient for families on the go. Personal recommendations from the staff, particularly Mr. Najati, were noted to be especially helpful.
The family-oriented atmosphere of the hotel has been consistently praised. The staff’s kindness towards kids and the overall family-friendly environment make Petra Heart Hotel a comfortable and welcoming option for both small and large family groups. Established 20 years ago, this family-owned hotel continues to provide a pleasant and accommodating experience, making it highly recommended for family trips.
Petra Heart Hotel, a three-star accommodation, offers a mix of comfort and convenience, making it a solid choice for travelers on a budget. The hotel is notably close to the center, just a three-minute walk, which adds to its appeal. Guests frequently mention the value for money, highlighting the good quality-price ratio and cost-effective accommodation. Despite being categorized as a three-star hotel, many reviewers feel it exceeds standard expectations for this rating, particularly in terms of cleanliness and the courtesy of the staff.
The rooms, including three-bed options, are comfortable and provide a reasonable star-rated experience with effective blackout curtains ensuring a quality sleep. The hotel is simple yet practical with standard amenities that serve their purpose well. Though the breakfast could use some improvement with some considering it below a two-star level, the hotel compensates with a generous breakfast picnic bag and relatively inexpensive room service.
Overall, Petra Heart Hotel stands out as a middle-class, three-star establishment that offers great value and an unbeatable location, making it worth its price for budget-conscious travelers.
Petra Heart Hotel is a noteworthy choice for business travelers seeking to optimize their visits to the Petra site. The hotel provides several business services, including recommending tour guides, which can be beneficial for guests on a business tour. While it may not offer extensive business amenities, it does cater to essential needs with adequate services and meeting rooms available. Guests have also highlighted the hotel for offering required internet services, making it a suitable recommendation for business stays. The service quality stands out with the staff taking care of all necessary arrangements, ensuring an excellent overall value for visitors.
Petra Heart Hotel offers commendable accessibility features, ensuring a comfortable stay for guests with disabilities. The hotel features wooden flooring and has no carpets, which can be more manageable for wheelchairs and easier to navigate. Visitors will appreciate the air-conditioned rooms and good ventilation, contributing to a pleasant environment. The light in the bathroom aids visibility, enhancing convenience for all guests.
The hotel's strategic location is especially noted for its accessibility. Being uphill from the visitor center, it remains within easy walking distance to several sites, making it an ideal choice for exploration on foot. Moreover, the paths leading to the hotel's entrance include a ramp slope, facilitating effortless access for wheelchairs.
Petra Heart Hotel also boasts 24/24 accessibility both by foot and car, making it easy to reach at any time. The accessible walkways and easy-to-find location further contribute to its appeal. Guests highlighted the spacious rooms, ensuring ample space for maneuverability.
The staff's readiness to assist with any needs underscores the hotel's commitment to providing an accessible and comfortable experience. Reliable WiFi availability adds to the convenience, making Petra Heart Hotel a highly accessible option for those visiting the area.
Location Show Map
Location
The surrounding area is replete with a variety of dining options with numerous restaurants and shops located mere minutes away from the hotel. Whether indulging in local cuisine or sampling international dishes, visitors will appreciate the hotel's central position, just steps away from the main streets and bustling commercial areas.
Despite its central location, Petra Heart Hotel enjoys a peaceful ambiance, set on a quiet street that provides a restful retreat after a day of exploration. Free parking is available, adding to the convenience for those traveling by car. The hotel's proximity to Tourist Street and many top-rated restaurants ensures that guests are always close to the city's vibrant dining and shopping scenes.
The hotel's excellent location offers a perfect mix of convenience, accessibility and tranquility. Whether walking to the Petra site, enjoying the city's nightlife or simply unwinding in a quiet, comfortable room, Petra Heart Hotel delivers a superb and well-rounded experience for visitors.
Breakfast
Multiple reviews commend the breakfast's abundance and the presence of many local products, contributing to its rich and diverse nature. The breakfast staff, including the attentive chef, is highlighted for their excellent service and responsiveness to guests' needs. Warm, freshly prepared items such as pancakes and eggs are often mentioned as standout features.
Despite the favorable remarks, some guests felt the need for a more extensive buffet with additional options. A few reviews pointed out limited choices, especially for those with a preference for sweet breakfast items. There were also mentions of the breakfast being too basic or in need of improvement in terms of variety and quality.
For those catching early tours to Petra, the availability of breakfast boxes to-go is a convenient option, appreciated by several guests. However, there were occasional comments about breakfast being somewhat overpriced relative to its offerings.
Overall, the breakfast at Petra Heart Hotel is regarded as a strong point, providing a hearty and diverse start to the day with room for broader selection and minor enhancements to meet all guests' preferences.
Dinner
In addition to the hotel’s offerings, guests appreciate the strategic location, which is close to a variety of excellent and reasonably priced eateries on the main road of Wadi Musa. Staff recommendations for dining options are consistently highlighted for their helpfulness and quality, guiding guests to some great nearby restaurants.
However, some guests mentioned that the lunch boxes suggested by the hotel were not worth it and there were occasional concerns about electricity interruptions during meal times. Despite these minor setbacks, the overall sentiment points to a thoroughly enjoyable culinary aspect of staying at Petra Heart Hotel, enhanced by its excellent service and prime location.
Rooms
Bathrooms also receive commendations for their spaciousness and high quality, though some guests mentioned isolated issues with shower leaks and musty smells. Despite a few mentions of cold temperatures, the overall atmosphere of the rooms is described as cozy and welcoming.
The hotel's new construction adds to its appeal, providing a contemporary and fresh ambiance. Many guests compare the room quality favorably to accommodations in 4- or 5-star hotels, citing their overall comfort and quietness. The staff's great service further enhances the stay, ensuring a pleasant and well-rounded visit.
The convenient location, combined with the generous room sizes and cleanliness, makes Petra Heart Hotel a compelling choice for travelers seeking comfort and modernity during their visit.
Beds
In addition to the beds, the rooms themselves are noted for their comfort and cleanliness, creating a welcoming and relaxing environment. Reviewers consistently mention the excellent mattresses, often describing them as extremely comfortable and delicious to sleep on. Pillows also receive praise, contributing to the overall high level of comfort.
Furthermore, the rooms are not only comfortable but also spacious, featuring amenities like good bathrooms and perfect showers, which complement the inviting bedding. Many guests appreciate the thoughtful placement of air conditioning units, enhancing the overall comfort of their stay.
Overall, Petra Heart Hotel stands out for its ability to provide an exceptionally comfortable sleeping experience with large, cozy beds and top-notch bedding that ensures guests feel well-rested and relaxed throughout their stay.
Cleanliness
Staff
Key staff members such as Abdullah and Souleyman receive special mentions for their standout service and helpfulness. The hotel's reception staff is particularly lauded, often noted for providing valuable tips and advice, making sure check-in and check-out processes are smooth and their ability to speak English proficiently.
Guests also highlight the personalized service they receive, from suggestions on sightseeing and dining to assistance with car repairs and parking. The staff's readiness to help with all manner of queries, coupled with their caring nature, makes travelers feel at ease.
Management and ownership also get high praise for their involvement and dedication, ensuring that every guest's needs are met with precision and care. The overall atmosphere at Petra Heart Hotel is one of genuine hospitality where staff consistently go above and beyond, contributing to an unforgettable stay for their guests.
Wi-Fi
Parking
Despite the lack of private or dedicated parking spaces, many guests seem to find the parking situation satisfactory, facilitated by the availability of off-street parking and spacious areas nearby. Although a few reviews pointed out the limited parking or complex parking scenarios, these concerns are minimal considering the overall positive feedback on parking convenience.
The hotel manages to provide plenty of parking options, making the parking experience for guests generally easy and hassle-free.
Family
A standout feature is the hotel's personalized attention to children with cooking staff going the extra mile, such as preparing gluten-free bread for kids at breakfast. This attention to detail ensures that children feel welcome and cared for during their stay.
Several families reported being upgraded to family rooms, which added to their overall positive experience. The hotel also offers practical family services, like preparing lunch bags for outings, making it convenient for families on the go. Personal recommendations from the staff, particularly Mr. Najati, were noted to be especially helpful.
The family-oriented atmosphere of the hotel has been consistently praised. The staff’s kindness towards kids and the overall family-friendly environment make Petra Heart Hotel a comfortable and welcoming option for both small and large family groups. Established 20 years ago, this family-owned hotel continues to provide a pleasant and accommodating experience, making it highly recommended for family trips.
3 Star
The rooms, including three-bed options, are comfortable and provide a reasonable star-rated experience with effective blackout curtains ensuring a quality sleep. The hotel is simple yet practical with standard amenities that serve their purpose well. Though the breakfast could use some improvement with some considering it below a two-star level, the hotel compensates with a generous breakfast picnic bag and relatively inexpensive room service.
Overall, Petra Heart Hotel stands out as a middle-class, three-star establishment that offers great value and an unbeatable location, making it worth its price for budget-conscious travelers.
Business
Accessible
The hotel's strategic location is especially noted for its accessibility. Being uphill from the visitor center, it remains within easy walking distance to several sites, making it an ideal choice for exploration on foot. Moreover, the paths leading to the hotel's entrance include a ramp slope, facilitating effortless access for wheelchairs.
Petra Heart Hotel also boasts 24/24 accessibility both by foot and car, making it easy to reach at any time. The accessible walkways and easy-to-find location further contribute to its appeal. Guests highlighted the spacious rooms, ensuring ample space for maneuverability.
The staff's readiness to assist with any needs underscores the hotel's commitment to providing an accessible and comfortable experience. Reliable WiFi availability adds to the convenience, making Petra Heart Hotel a highly accessible option for those visiting the area.
No, Petra Heart Hotel doesn't have any pool.
No, a spa isn't available at Petra Heart Hotel.
No, Petra Heart Hotel doesn't allow dogs.
Yes, parking facilities are available at Petra Heart Hotel.
No, Petra Heart Hotel doesn't have a gym.
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