The Midtowner Hotel, SureStay Collection by Best Western in Sacramento Midtown offers a blend of convenience and affordability with a few positive aspects highlighted by guests. Its central location is well-appreciated, providing easy access to downtown Sacramento, the state capitol, restaurants and essential amenities with free parking adding to its appeal for travelers with cars. The rooms have been praised for being clean, spacious and comfortable, featuring updated amenities like microwaves, refrigerators and big TVs. Many guests found the beds to be comfortable and well-maintained. Additionally, certain staff members have left a good impression with their friendly, efficient and hospitable service. The hotel offers free and easily accessible parking, which guests found to be convenient.
However, numerous areas need significant improvement. The neighborhood around the hotel has a sketchy reputation due to the presence of homeless individuals and general safety concerns. The breakfast service has been a point of dissatisfaction with many guests mentioning false advertising and lackluster quality when it was available. Cleanliness and maintenance are major issues with frequent complaints about dirty rooms, pests, strong odors and structural problems. Reviews also highlight inconsistent staff behavior, mentioning instances of rudeness and unprofessionalism. The WiFi service is notably unreliable and the permanently closed pool, often described as dirty, is a considerable letdown. Safety and cleanliness concerns extend to the parking area, despite the presence of 24/7 security guards.
In summary, while The Midtowner Hotel offers an affordable and conveniently located option with some positive features, it is overshadowed by significant drawbacks related to cleanliness, maintenance, safety and service quality.
Hyatt House Davis is a modern and clean hotel with exceptional staff and comfortable beds. The location is convenient for exploring the surrounding areas with easy access to UC Davis and late-night food options. The complimentary breakfast is well-prepared with a good selection, although some guests recommend adding more fresh fruits. The rooms are spacious and well-appointed with everything needed for a comfortable stay, although some guests experienced delays in room cleaning. The hotel takes cleanliness seriously with spotless common areas and guest rooms. The staff is friendly and helpful with specific staff members noted for exceptional service. The parking situation is mixed with some guests appreciating the free car chargers while others found the spaces to be small and limited. The standout feature of the hotel is the extremely comfortable beds, which ensure a restful night's sleep. Overall, guests highly recommend Hyatt House Davis for a comfortable and pleasant stay.
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